Syndicate Bank — fraudulent atm transaction

Address:

New Delhi, Delhi

I have salary account in this bank in vayu bhawan branch. I applied for renew of chip based debit card on 26 nov 18 through email. Same day one staff called me from bank and confirmed my account number and postal address and told me that your debit card will be sent tomorrow. Same night at 2242 hours i received three transactions message on my rmn for rs. 299/- 350/- and 1000/- respectively which were not done by me and no otp was sent on my rmn. I approached the bank but nothing has been done. Regards. Kamala kanta acharya.