Syndicate Bank — money deducted but never came back

Address:

Sarojini nagar depot branch, New Delhi, Delhi, 110066

Hi all concerned syndicate team

I made transaction on 14/07/2019 @11.20 am
10, 000rs were deducted but never came back in my account. Upon raising complaint bank manager misbehaved with me insulted me also ask me 500rs twice for making investigation but nothing was done. Bank mgr make me go to bank everyday whereas i am a senior citizen also he complained in my office for not allowing me to come to my bank branch. He insulted me on several occasions asking me to do complaint anywhere.