Syndicate Bank — Money deducted for failure transaction

Address:560047

Hi Synd Team,

I have made a transaction to ACT Fibernet through Net banking amounting to Rs.7, 928/-., transaction got failure, however amount has been deducted from my account. So i had communicated to ACT Fibernet Team, they have not received any money from my account, there is no fault from ACT Fibernet End. its truely Transaction failure.
So please refund my Rs. 7, 928/- at the earliest.

Account Number: [protected]

Cust. ID: 47603540

Transaction Details: IB PG Txn ISYD[protected] 694200 ACTTV

Transaction Date:[protected]

Transaction Amout: Rs.7, 928/-

Transaction Time: Around 1 p.m

Mode of Payment: Net Banking

So, Kindly refund my amount Rs.7, 928/- at the earliest.
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Syndicate Bank customer support has been notified about the posted complaint.
May 04, 2017
Updated by Sharath 603
Hi Syndicate Team,

I had made a payment of Rs.7, 928/- to ACT Fibernet through syndicate bank net banking on[protected] at about 1pm. The transaction got failed, but the money has been deducted from my syndicate bank account. I enquired ACT Fibernet Team about that, and they told that they have not recieved the payment. So there is nothing wrong from their side.

So, Please refund the Rs.7, 928/- to my account at the earliest.

Account no:[protected]
Transaction Details : IB PG Txn ISYD[protected] 694200 ACTTV
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