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Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar Bengaluru Bangalore District Karnataka India - 560010 |
Mr. Shreyas Bangera
Nodal Officer
Mr. Anand GS / Mr. Suresh Babu
Appellate Authority
9:30 a.m to 6:30 p.m (Monday to Friday)
| Mon | 12:00 am - 05:00 pm |
| Tue | 12:00 am - 05:00 pm |
| Wed | 12:00 am - 05:00 pm |
| Thu | 12:00 am - 05:00 pm |
| Fri | 12:00 am - 05:00 pm |
| Sat | 12:00 am - 05:00 pm |
| Sun | 12:00 am - 05:00 pm |
ACT Fibernet — Refund Request | ||
A Apoorva k08 on Sep 27, 2020 | ||
I reaised a ticket againest refund for a fibernet connection on September 1st .i am waiting for refund almost 27days from this time not even sigle person has contected regarding this issue or nor customer care picks up Please do the needful   | ||
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ACT Fibernet — Refund Request | ||
A Apoorva k08 on Sep 27, 2020 | ||
I raised a ticket againest refund for a fibernet connection on 1st September.i am waiting. For refund almost 27days from this time not even single person has contacted regarding this issue or nor the customer care picksup.   Complaint Status[Sep 27, 2020] ACT Fibernet customer support has been notified about the posted complaint. | ||
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ACT Fibernet — No Refund, very irresposible no proper responce. | |||||
A Apoorva k08 on Sep 26, 2020 | |||||
I have cancled my connection.theh told its a 15 days process. Its alreday 1month still i dint get any reponse for them. I am calling everyday, they are not giving any proper response everytime, they ll we have raised an issue, still it is in process. They are not even botherd to call back also very irresposible evry time when i call same reason they will tell.with in 24hr we will call back.worst service. Complaint Status[Sep 26, 2020] ACT Fibernet customer support has been notified about the posted complaint.
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ACT Fibernet — have been continuously trying to get in touch with the customer care from 1 month | ||
A aishgogi on Sep 25, 2020 | ||
I'm located in bangalore and wish to disconnect from act. For the same i have been trying to get in touch via their app, but... | ||
ACT Fibernet — Refund | ||
S Saurav Panda on Sep 25, 2020 | ||
I am forced to write this because the customer care is useless. First of all, it is absolutely impossible to reach act customer... | ||
ACT Fibernet — data limit exhaustion lacklustre customer service | ||
V Vamsy Krishna Ganne on Sep 25, 2020 | ||
User account[protected] I switched to act fibernet around a year back the very few months back i started on a 100gb... | ||
ACT Fibernet — No internet connection | ||
N [email protected] on Sep 24, 2020 | ||
Hello act, Worst network and bad customer service. I am not having internet connection from... | ||
ACT Fibernet — sr10245580370382 | 21 days!!! ridiculous | going to consumer court if not fixed today | ||
P Panidhar Revanur on Sep 24, 2020 | ||
The issue that i have experienced was: my internet connection is broken since 15 days now, sr[protected], there is severe... | ||
ACT Fibernet — refund issue - reg [Resolved] | ||
R Radian on Sep 23, 2020 | ||
Hi, I raised a ticket against refund for a fibernet connection on 09/07/2020. I am waiting for refund almost 14 days from this time not even single person has contacted regarding this issue or nor the customer care picks up. Ticket no: sr[protected]. Please do the needful.  Complaint marked as Resolved Sep 23, 2020 We received a call from the company stated that will receive amount on or before 09/28/2020. Complaint Status[Sep 23, 2020] ACT Fibernet customer support has been notified about the posted complaint. | ||
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ACT Fibernet — Wrong Data usage | ||
S Sandeepimed on Sep 23, 2020 | ||
Hello, I have been using ACT Fibernet internet connection since 7 years but for the last 5 months the data usage is showing... | ||
ACT Fibernet — Whenever I call they aren't responding | ||
V Vishnu Agaram on Sep 22, 2020 | ||
[tirupati]i've applied for a new connection on 8, sep. After 5 days feasibility team reached and concluded that they... | ||
ACT Fibernet — Internet not working | ||
S Saikiran Bejugam on Sep 22, 2020 | ||
Internet wire was broken as they gave connection to the opposite side of road, which have frequent movement of heavy vehicles.... | ||
ACT Fibernet — Amount not refunded | ||
M MP Bhima on Sep 22, 2020 | ||
My id 10688627 nellore. I paid rs4568/- on 31/08/2020 for plan upgradation, but it was not available so i requested to refund the amount on 02/09/2020 but they have not refunded the money Complaint Status[Sep 22, 2020] ACT Fibernet customer support has been notified about the posted complaint. Updated by MP Bhima Sep 22, 2020 I paid RS 4568/- on 31/08/2020 for plan upgradation but it was not available so I requested for refund on 02/09/2020 but not received refund even today i.e., 22/09/2020 Verified Support ACT Fibernet Customer Care's response Sep 23, 2020 We will arrange a call back from our concerned team. We regret the inconvenience caused | ||
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ACT Fibernet — i would like the connection disconnected and refund any excess money in the account. | ||
S shankroo on Sep 22, 2020 | ||
I would like the connection disconnected and refund any excess money in the account. My account no. Is.[protected]. I am unable to contact the company as they disconnect the call when i requested a disconnection Complaint Status[Sep 22, 2020] ACT Fibernet customer support has been notified about the posted complaint. | ||
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ACT Fibernet — Frequent disconnection and refund not clear | ||
A Abhishek Appaji M on Sep 21, 2020 | ||
I am a regular customer from past few years and have been using paying amount asked by act. From past few months, i am facing... | ||
ACT Fibernet — Fraud data used, scam | ||
I ItZ mE rAyYAn on Sep 21, 2020 | ||
I have took act fiber net and with in 15 days my 400 gb has been used where as i only have 2 phones one 1 pc how is it possible? Its just impossible in 15 days 400 gb. And then i came to know that this is the big fraud company and its data usage is fake and big lie and i wasted my 6000rs for 15 days and i can take an action against this, im requesting to solve my problem My account number of act is :[protected] Complaint Status[Sep 21, 2020] ACT Fibernet customer support has been notified about the posted complaint. | ||
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ACT Fibernet — regarding act connection not done | ||
D Dhari123 on Sep 21, 2020 | ||
I'm customer from nagarbhavi bangalore i have paid the act connection amount of rs 4491 last week. From today i need wifi... | ||
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ACT Fibernet — Not resolving my internet issue | ||
V Vasu Raj on Sep 21, 2020 | ||
I've first submitted complaint on 19th september with #srt[protected] and they said the issue will be resolved by... | ||
ACT Fibernet — i paid my 6 month's bill in advance of rupees 2665 on 30. Sep.2020, and waiting since for internet | ||
S suryathejabusineni on Sep 19, 2020 | ||
My user id is.[protected], i paid my 6 month's bill in advance of rupees 2665 on 30. Sep.2020, and waiting since for... | ||
ACT Fibernet — Service complaint not attended even after a week | ||
N nagendrasv on Sep 19, 2020 | ||
SR [protected] for internal shifting is pending for over a week and not attended to. Request ACT team to look in to this and prioritize shifting. Complaint Status[Sep 19, 2020] ACT Fibernet customer support has been notified about the posted complaint. | ||
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Complaint Status
Refund my amount ASAP, am very unhappy with your service.why it so much delay to refund.