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ACT Fibernet Complaints & Reviews

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Last updated Jan 20, 2022
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Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar
Bengaluru
Bangalore District
Karnataka
India
560010

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+91 91 2121 2121
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134
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Hi, We regret the unpleasant experience. We will check the issue and get back to you with a resolution. Please share your account number.
Act Broadband
Temporary solution provided . Technician told he will provide permanent solution by Friday. Not sure how much time it will take.
SE
sekhardatt
Hi, We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance use our Mobile App ( https://bit.ly/3jjgLTj )
Act Broadband
Hi, We regret the inconvenience caused. We will arrange a call back from our concerned team.
Act Broadband

Featured ACT Fibernet consumer stories

ACT Fibernet reviews & complaints(4089)

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N
neeraj_chauhan
from Bengaluru, Karnataka
Jan 20, 2022
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ACT Fibernet — Amount not refunded after closing the connection

I had recently disconnected my ACT fibernet connection because of poor service.
The date of disconnection was 10th...
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S
satish pnv
Jan 20, 2022
Jan 21, 2022
This thread was updated on Jan 21, 2022
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ACT Fibernet — My Connection removed from box by taking money from other person

I have paid for 6 months plans, with in one month my Connection removed from the box by taking money from other person to...
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S
sekhardatt
from Hyderabad, Telangana
Jan 19, 2022
Jan 21, 2022
This thread was updated on Jan 21, 2022
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ACT Fibernet — No Internet from 3 days

I donot have internet at my building from past 3 days. Nobody attending the tickets but they are closing. can you help me...
+2 photos
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B
B.K. Enterprises
Jan 18, 2022
Jan 18, 2022
This thread was updated on Jan 18, 2022
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ACT Fibernet — Internet not working

Till 3 days internet was not working
my customer id:[protected]...
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H
H035_Soujanya SP
Jan 18, 2022
Jan 18, 2022
This thread was updated on Jan 18, 2022
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I wanted a new broadband connection so I followed all procedure made the payment of amount 3887 and got registered. One of the executive came, saw the location and said there is no act connection box nearby, and said it will be done in 24hrs but now I'm not getting any proper response they only said that this issue is subjected to some other dept but now none of them are not giving any proper answer about it
Read full review and 1 responses
ACT Fibernet customer support has been notified about the posted complaint.
Hi, Please share your contact number and city name so that we can assist you.
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H035_Soujanya SP's [Complaint's author] reply, Jan 19, 2022
7892406536
Bangalore
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    C
    Clinton77
    Jan 18, 2022
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    ACT Fibernet — Internet cable removed from Junction box

    On 17 January 2022 one of the representatives from ACT was doing some work in the Junction box. After some time my internet...
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    S
    Sapan123456
    Jan 18, 2022
    Jan 18, 2022
    This thread was updated on Jan 18, 2022
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    Hi,

    After payment they are disconnecting my connection in south delhi. After logged complaints the technician mis-behaving with me.

    Below are the complaint and Reference Number SR[protected]

    ACT broadband account number[protected].

    They are disconnecting my connections more then 24 hours in south delhi freedom fighter enclave gate no 2 with out any prior information to me.

    For that only i lost my job. Now I want pls refund my advanced payment after deducted your charges.

    Thanks
    sapan kumar dey
    Read full review and 2 responses
    ACT Fibernet customer support has been notified about the posted complaint.
    Jan 18, 2022
    Updated by Sapan123456     [protected]
    Hi, We regret the inconvenience caused. Please share your account number for us to assist you further.
    Reply
    Sapan123456's [Complaint's author] reply, Jan 18, 2022
    110576297121
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      B
      Balaji_7
      from Chennai, Tamil Nadu
      Jan 18, 2022
      Jan 18, 2022
      This thread was updated on Jan 18, 2022
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      ACT Fibernet — Requested for payment invoice .. customer care cheating

      This email is regarding the ticker number SR[protected]

      Ft Customer monthly receipt work in progress ...br...
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      V
      vaibhv03
      Jan 17, 2022
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      ACT Fibernet — Fraudulent practice by Act

      I contacted Act for CCTV camera their customer care told me that camera works with any 2.4ghz of Wifi Network.Now they are...
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      J
      Jagan A
      Jan 16, 2022
      Jan 17, 2022
      This thread was updated on Jan 17, 2022
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      ACT Fibernet — Customer care not responding properly and not providing refund

      Have made a payment for broadband connection at 13th Jan 2022. But till 15th Jan 2022 it not reflected as paid in my account....
      +1 photos
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      J
      Jagan A
      Jan 16, 2022
      Jan 18, 2022
      This thread was updated on Jan 18, 2022
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      ACT Fibernet — Double payment done because of customer now not refunding my amount

      I have made a payment for broadband connection at 13th Jan 2022. But till 15th Jan 2022 it not reflected as paid in my account....
      +1 photos
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      S
      Santa1512
      Jan 16, 2022
      Jan 17, 2022
      This thread was updated on Jan 17, 2022
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      ACT Fibernet — Modem does not support the speed promised

      Hi, My name is Nithya. We got this plan suggested by the ACT sales team when we were looking for a new internet connection....
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      D
      deepakjha1212
      from Bengaluru, Karnataka
      Jan 14, 2022
      Jan 15, 2022
      This thread was updated on Jan 15, 2022
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      ACT Fibernet — No Refund after Deactivation

      I deactivated my ACT Broadband account and the bill amount after clearing all the dues came out to be ₹ -1197.7.
      br...
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      A
      asd619
      from Bengaluru, Karnataka
      Jan 14, 2022
      Jan 15, 2022
      This thread was updated on Jan 15, 2022
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      ACT Fibernet — Fraudulent static ip charges

      I never applied for a static ip and without my permission they added this charge even to my new bill. Soon as I got notified...
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      J
      Jagadish Pola
      Jan 13, 2022
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      ACT Fibernet — Refund request

      I had raised an refund request with SR[protected] and router has been collected by your agent on 03/Jan/2022. after that...
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      P
      Prabhakar7155
      Jan 13, 2022
      Jan 13, 2022
      This thread was updated on Jan 13, 2022
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      ACT Fibernet — Service not working

      Internet is not working from past 25days, when called customer care and asked for ticket status they said it’s closed, we...
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      T
      Tattoos By praveen
      Jan 13, 2022
      Jan 13, 2022
      This thread was updated on Jan 13, 2022
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      It’s been 2days internet service was not working even calling to your person no responces no return calls and I guy kept busy my number this is not way to serve ur clients thank you please disconnect your internet service from today we taken 6months plan …
      Read full review and 1 responses
      ACT Fibernet customer support has been notified about the posted complaint.
      Hi, We regret the inconvenience caused. Please share your account number for us to assist you further.
      Reply
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        R
        Raje E
        Jan 12, 2022
        Jan 13, 2022
        This thread was updated on Jan 13, 2022
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        ACT Fibernet — Billing query taking too long - SR10163832683420

        Hi Team,

        No offense on the support and services provided so far but getting hard now to get.

        Since...
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        J
        Jagadish devang
        Jan 12, 2022
        Jan 13, 2022
        This thread was updated on Jan 13, 2022
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        ACT Fibernet — Broadband Wired Network Issue/Wire Cut-Off and Response to concerns

        I have been associated with ACT Fibernet since 7 months, and since that time, I have witnessed issue with ACT box problems,...
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        S
        Swathi pathanna
        Jan 11, 2022
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        No installation update after the payment
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        ACT Fibernet customer support has been notified about the posted complaint.
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