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ACT Fibernet Complaints & Reviews

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Last updated Jan 20, 2022
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ACT Fibernet Head Office Address

Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar
Bengaluru
Bangalore District
Karnataka
India
560010

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+91 91 2121 2121
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134

ACT Fibernet reviews & complaints(4089)

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I had recently disconnected my ACT fibernet connection because of poor service.
The date of disconnection was 10th...
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I have paid for 6 months plans, with in one month my Connection removed from the box by taking money from other person to...
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I donot have internet at my building from past 3 days. Nobody attending the tickets but they are closing. can you help me...
+2 photos
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Till 3 days internet was not working
my customer id:[protected]...
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I wanted a new broadband connection so I followed all procedure made the payment of amount 3887 and got registered. One of the executive came, saw the location and said there is no act connection box nearby, and said it will be done in 24hrs but now I'm not getting any proper response they only said that this issue is subjected to some other dept but now none of them are not giving any proper answer about it
ACT Fibernet customer support has been notified about the posted complaint.
Hi, Please share your contact number and city name so that we can assist you.
H035_Soujanya SP's [Complaint's author] reply, Jan 19, 2022
7892406536
Bangalore
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    On 17 January 2022 one of the representatives from ACT was doing some work in the Junction box. After some time my internet...
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    Hi,

    After payment they are disconnecting my connection in south delhi. After logged complaints the technician mis-behaving with me.

    Below are the complaint and Reference Number SR[protected]

    ACT broadband account number[protected].

    They are disconnecting my connections more then 24 hours in south delhi freedom fighter enclave gate no 2 with out any prior information to me.

    For that only i lost my job. Now I want pls refund my advanced payment after deducted your charges.

    Thanks
    sapan kumar dey
    ACT Fibernet customer support has been notified about the posted complaint.
    Jan 18, 2022
    Updated by Sapan123456
    [protected]
    Hi, We regret the inconvenience caused. Please share your account number for us to assist you further.
    Sapan123456's [Complaint's author] reply, Jan 18, 2022
    110576297121
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      This email is regarding the ticker number SR[protected]

      Ft Customer monthly receipt work in progress ...br...
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      I contacted Act for CCTV camera their customer care told me that camera works with any 2.4ghz of Wifi Network.Now they are...
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      Have made a payment for broadband connection at 13th Jan 2022. But till 15th Jan 2022 it not reflected as paid in my account....
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      I have made a payment for broadband connection at 13th Jan 2022. But till 15th Jan 2022 it not reflected as paid in my account....
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      Hi, My name is Nithya. We got this plan suggested by the ACT sales team when we were looking for a new internet connection....
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      I deactivated my ACT Broadband account and the bill amount after clearing all the dues came out to be ₹ -1197.7.
      br...
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      I never applied for a static ip and without my permission they added this charge even to my new bill. Soon as I got notified...
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      I had raised an refund request with SR[protected] and router has been collected by your agent on 03/Jan/2022. after that...
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      Internet is not working from past 25days, when called customer care and asked for ticket status they said it’s closed, we...
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      It’s been 2days internet service was not working even calling to your person no responces no return calls and I guy kept busy my number this is not way to serve ur clients thank you please disconnect your internet service from today we taken 6months plan …
      ACT Fibernet customer support has been notified about the posted complaint.
      Hi, We regret the inconvenience caused. Please share your account number for us to assist you further.
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        Hi Team,

        No offense on the support and services provided so far but getting hard now to get.

        Since...
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        I have been associated with ACT Fibernet since 7 months, and since that time, I have witnessed issue with ACT box problems,...
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        No installation update after the payment
        ACT Fibernet customer support has been notified about the posted complaint.
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