|Address:||I Block, Lajpat Nagar 2,New Delhi|
My daily morning routine to get the internet working - call, message and email to customer care, local guys, nodal officer.
Call support: apologize for inconveniences give us 1 more chance we'll get it resolved in 2hrs.
E-mail - we appreciate the patience, escalation team is working on a priority basis.
Local guy - Sir it tok me 3 hrs to get it fixed.
Still after all the assurances, appologies and Wordplay; am still getting the orange light (no internet) daily.
What's the point of paying if am not getting the services I paid for?
And I get the Bill notice by message or robocall (of 1200+) 15 days prior to the due date.
ACT Fibernet customer support has been notified about the posted complaint.