Syndicate Bank — Non credit of outstation cheque

Sir i have dropped a state bank of travancore cheque no. 003121 dt 03/06/2016 in the ATM outlet of syndicate bank yelahanka new town for crediting in the account no. of my wife which is existing in syndicate bank yelahanka new town.

it is concern to say that till 08/06/2016 the cheque was not being credited and on enquiring the staff of the bank is saying that wrongly rejected and on 15/06/2016 the cheque was credited.

The above said incident has happened because of the carelessness attitude of the bank staff more ever every 10th of the month ECS home loan debit is there with LIC and due to the inconvenience we have to deposit cash on 09/06/2016.

It is requested to update why the negligence towards crediting my SBT cheque has taken place