Syndicate Bank — unable to close my loan due to server problem issue

Address:Addanki, Prakasam, Andhra Pradesh, 523201

Addanki branch syndicate bank employees are not responding properly and every time facing servor issue, i am facing this issue frequently at addanki syndicate branch. My crop loan last due date is today, if payment not done by today you are going to charge more intrest and penalty, how to close the loan, suggest me.
Improve your servor & employees behaviours.

Regards,
Venu babu
[protected]
[protected]@gmail.com
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Syndicate Bank customer support has been notified about the posted complaint.
Feb 03, 2020
Updated by Venu Babu Mupparaju
Verify your camera records, Cashier asking people to come after 2 hours, I came after 2 hour and hearing same answer.
What should I do, your manager also not available in bank, so to whom should I contact.
Please escalate the issue to next level and suggest me how to escalate to RBI.

Waiting for your reply.
Complaint comments 

Comments

I WANT TO SAY THAT YOUR BRANCH STAFF IN VERY BAD BEHAVIOR WITH THE CUSTOMERS. IF ANY CUSTOMER WANT TO DO HIS WORK WITH BRANCH BUT YOUR BRANCH STAFF ATTITUDE IS VERY POOR WITH SENIOR CITIZEN, LADIES, GIRLS ETC
complaint relating to syndicate civil lines branch bulandshahr
Bank employees are not doing their work on their time
If we ask from them regarding my( pass book entry)
They simply say the net is not working .
Now tell me why should open my account in your bank if this kind of situation held with me
And one more thing if we ask anything from your bank employee they ignore us

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