Syska Gadget Secure Complaints & Reviews

I have bought a Syska Hair dyer from White O mart show room, Sreekandapuram, Kannur District, Kerala-670632(Phone:[protected] on 19th Sep 2020. As it is not working I have complained to the shop And submit the dyer and its warranty card for servicing on 25 th Feb 2021. It is around one month that the complaint hs not rectified. when I contacted to the shop they are saying it is due to some tools are not avialable. It is very bad to know that the servicing is delaying this much. Please do necessary actions to rectify my complaint and to obtain my hair dyer repaired immediately.

Sir
I have sent 3 led bulb for replacement in the month of Nov. but I recvd 1 led bulb, regarding this I regstrd complaint vide complaint no. EC01102168 and From last 4 month they are saying sir we will sending u rest of the product but till date I ddnt receive rest of the product, yesterday they mail me and saying we received only 1 bulb from ur side so we can't do anything, sir pls look into the matter and do needful bcoz they are doing u fair trade practice.

Hello Team,

Reference number : RVCCR2102RVS00214
My power bank was purchased from Flipkart and received the product on 16th of Aug 2020 and on same date I received the email for my warranty which says warranty starts from 16th of August 2020 and still i can view that 4 days still remaining for warranty to get expired.
I sent the email on 5th of feb raising the issue of my power bank not charging but they registered my complaint on 10th feb . When i got a call they asked me to send all the details regarding invoice, product pictures and when sent they informed me that my warranty has been expired. when asked the reason they are considering the warranty from the order date i purchased the product from Flipkart but not considering the email which they sent me for warranty period. I cannot understand this because how in the world can warranty start on my purchase date? if so why did they even share me a PDF of warranty that was starting on 16th of august. When i made them understand nobody is taking it seriously and all the employees who had a word with me says the same thing. I need a solution for my problem. If the company is claiming to consider the order date as warranty then they should not send any emails regarding the warranty and need to mention same thing on flipkart.

I need a replacement for my not working product. Lost a faith in this brand. pathetic customer service.

Hello Team,
My power bank was purchased from Flipkart and received the product on 16th of Aug 2020 and on same date I received the email for my warranty which says warranty starts from 16th of August 2020 and still i can view that 4 days still remaining for warranty to get expired.
I sent the email on 5th of feb raising the issue of my power bank not charging but they registered my complaint on 10th feb . When i got a call...

We MAA TARA DISTRIBUTION, Silchar Assam is facing problem with your company Manager and Sales Team they never visits nor address any customer complaints what for they are recruited by your company I don't know moreover there are rumours that rather than doing company job they are spoiling the company reputation by directly dealing with customer and selling products at rates of their own wish.
Please take necessary action against them at the earliest before it's too late.

Dear Sir,
We, M/S Maa Tara Distribution, Silchar, Assam are the regd. Authorised Distributor for Syska LED Lights. Here we are facing some issue with the distribution procedure of the company. Here in Silchar, Assam there are more than four to five shadow distributors which is hampering our business more to add mo0re feather to the cap your Company peoples are involve in this matter.
So We hope you will look into the matter seriously and revert back.
your co-operation is highly solicited.

I have registered a complaint for an under warranty Trimmer Complaint No. "RVSRN2012RVS00703".
First of all registering the complaint itself is a tedious job(website didn't let me do it). I called the customer support they registered my address wrong.
Its been over 15 days since i registered my complaint the pickup was late but they received the product back on 26th Dec, but haven't updated me on the status of the complaint and the customer support services never give a satisfactory response. I haven't received my product back although its been more than two weeks since pickup.
JUST THE WORST AFTER SALE SERVICES.

I have complaint request no RVCCR2012RDB00004 with syska to repair my trimmer which is in warranty period. Request was placed 12 days before(Dec-1).. Since then No call or status has been provided to me. Whenever I call on customer care number, they just give me assurance to update me earliest but haven't get a chance in 12 days to update me. They do not give me any resolution date or how much progress they have made in order to repair/pick my not working trimmer.

Mr. Md Habib Ulla purchased led bulb from online store. 2 of the bulb are not working out of 10 purchased. Request to replace the same.

Complaint dated 18 Oct 2020. Complaint ID 2734548. Somehow link has been broken on follow up action on the complaint. The Toll free number given is non-functional.

I had purchased a HT 500 Trimmer on 30 Apr 20. On 01 May I filed a complaint that HT 500 Battery after full charging was working for about 8 minutes against 40 minutes claimed. One Yamini N replied 'Dear Customer,

We apologize for the inconvenience caused to you!!!

This is to inform you that due to the recent outbreak of COVID-19, our Service Centre & Customer Care Services will be impacted until further notice. Our Service & Customer Care team will try their best to resolve your problems at the earliest.

We seek your patience & support during this tough time. We shall update you once all services are resumed back to normal.

Please take care of your health and stay safe.

Thanks & Regards,

Yamini N

Syska Personal Care '
Further emails have gone unanswered.

I had purchased 14 led lamps from amazon. But total 4 bulbs not working. 4 pieces were not working or get fused after few days after purchasing the items though guarantee is for two years. The details are given as shown in attached invoices year 2019 and 10 purchased in year 2010.

Hi I have purchased a syska trimmer on Amazon, and it isn't working right now. Could you please provide me the details of service centers of syska in Hyderabad. I have tried contacting the customer care but there was no response. My trimmer is also under warranty. Kindly guide me with the details of nearest service centre

I have sent an email with the above message to syska's official mail ID before the warranty period of my trimmer but haven't got any response. I kindly request you to resolve my issue by replacing with a new trimmer or help me find a service store in Hyderabad to get it repaired.

Hello i purchased syska trimmer ultra groom ht3052 k/02 one year back, now trimmer has suddenly stooped working, battery is ok but i think motor is gone.
Kindly provide replacement for same as it is under warranty
Product purchasedon 4/20/2019 with valid bill with warranty.
Kindly look into this matter as syska service center far apart.
Regards
Vivek sharma
Email - vivek1438. [protected]@gmail.com
Contact no.-[protected]

Dear sir
My self Ravi pratap singh.
Last year i purchased trimmer syska from flipkart.
Model no HT800.
Currently it not working.
So i complain to customer care & i got no - RVCCR2008GNO00035 but currently they are not resolved my issue.
I also so many times contact to syska customer service but they give wrong information.

Please looking this matter
Regards
Ravi pratap singh
no-[protected]

I had purchased ur goods Syska SH0300 Shaver For Men
Black trimmer Order ID - OD[protected] on 16 Feb 2020. through Flipkart. ur goods is not working properly like charging problem and blades are not rotating properly. I also searching ur service center in my city but not found. Please replace the goods or refund

My cin no [protected]
Mobile number [protected]
My claim registered on[protected] nd also approved but claim amount not received after all the thing done.
So please help me with this matter

My claim has not been received since may 5, 2016, whose cin no. [protected] this is and registered mobile number is [protected] please make my payment as soon as possible. If my payment does not come in my bank account within 1 week, then i will take legal action against your company.

I bought Syska Trimmer from Flipkart which came with warranty of 1 year and an external warranty of 1 year after Product Registration on Syska website, I tried more than 10 time every time there was an error and when i filed a mail regarding my problem, they replied and asked to contact on there customer care number and customer care asked to write a mail regarding my problem, This cycle is repeated 4-5 times now

Dear sir
My self saujit kumar.
Last year i purchased trimmer syska from flipkart.
Model no ht3052k.
Currently it not working.
So i complain to customer care & i got no - ruccr2006rvs00069 but currently they are not resolved my issue.
I also so many times contact to syska customer service but they give wrong information.

Please looking this matter
Regards
Saujit kumar
[protected]