Cholamandalam MS General Insurance Complaints & Reviews

Dear Sir,

I am writing to formally request a detailed review and reconsideration of my insurance claim, which was rejected under the grounds of “mechanical damage.” I would like to present the full sequence of events, supporting facts, and the financial impact this rejection has caused.

Accident Details
Date of Accident: 29th November 2025

Circumstances: While driving at approximately 70 km/h...

I claimed my insurance 3 to 4 months ago and till now my claim amount is not received. Many times I contacted to call centre and also email many times but till now i have not received my amount . They say that we forward a cheque but till now cheque is not received....

Dear Sir/Mam,
I’m writing this complain regarding recent major faced at insurance company.
Firstly major issues that we faced is inappropriate and disgusting behaviour of the employees I’ll be explaining your all the details.
Unfortunately on 13 October my vehicle met on an Accident (reg no CG10AY7099) and I raised the insurance claim on 18 October and the policy no is 3408/00089795/000/00. On 23r October I received...

Hi I Chola MS General Insurance Private Limited in my policy number is[protected]

Open policy date is 21|/09/2020 to 20/09/2021 midnight 12 pm
paid amount 1600 iPad company and open my policy but the time my accident and I read complain and my claim number is completely processor but that time this company is very harassment and not give information me so I call anytime many time but company only forward...

Sir/ Madam,
I M.Mahesh Babu, s/o M.Jaya Prakash raising this complaint on behalf of my mother Smt. M .G. Venkata Lakshmi, w/o M.Jaya Prakash aged 59 years on whose name our car registered. I have renewed our car insurance with Cholamandalam MS General Insurance branch located at Tenali, Andhra Pradesh through online by paying an amount of Rs.8550/- on
[protected]. Our car is a new one bought on[protected]. The above said amount...

Dear sir/madam,
I am pilla hema suresh kumar. My provident fund (Pf) settlement is pending, where i have completed all the formalities as well as submitted all the documents (Like - form 15g, employees’ pension scheme, 1995 form, advance stamp receipt, employees’ provident fund form, with id proof, cancel cheque, bank statement, id card etc.) duly sign to our company. It has been complete over 3.5 months. Our company's concerned...

Myself naveen maheshwari and i am from jodhpur rajasthasn. I am having my agency code in chola general insurance company ltd and my code no. Is[protected] and from last six month chola has stopped the agency business in rajasthan so i have applied for noc and it is in process from last six months but they are not issuing due to which i am not able to transfer my code in another insurance company and my insurance work is totally stopped...

Dear sir/madam,
I am sagar kumar paramanik. my provident fund (pf) settlement is pending, where i have completed all the formalities as well as submitted all the documents (like - form 15g, employees’ pension scheme, 1995 form, advance stamp receipt, employees’ provident fund form, with id proof, cancel cheque, bank statement, id card etc.) duly sign to our company. it has been complete over 3.5 months. our company's concerned...

You know very well my cousin has taken vehicle loan policy of his vehicle ape bearing no. mh-20-ct-3412. your staff or suryer mr. shelke at aurangabad office demanded rs.15, 000/- for settlement of claim, which was denied by my brother. subsequently mr. shlke played mischip and claim was repudiated. my brother has loged complaint in district consumer reddressal forum at aurangabad vide complaint no.14/317 against the directors, such as. s....

I received an opportunity from a broking company, but unfortunately, the pan number shows the irdai portal.
They are hold the joining process. I have not attended the exam but the urn number (aili[protected]) was generated in the irdai portal.

Pan number: darps2395g
urn number: aili[protected]

Mere vahan ka Front mirror accedent me tut gya tha mene Mahindra Ajecy dwara cailm karaya tha but abhi tak paymnt nhi hua hai roz roz apke CHOLA MS ke Insurance ajent "kamal Kant" mob no [protected] jinse mene insurance karaya tha. or MS.CHOLA KE "Namit Lakhera" [protected] jo mujhe roz roz kehte rehte hai ke Payment Process me hai apke. 22.04.2024 Claim (Claim NO. [protected] Chola Ms General Insurance) ko karaye but abi tak paymnt nhi aye. Me aaj ke bad Chola company se insurance nhi karaonga or na he kisi ko Chola insurance krne ko Recommend krunga. kyuki yaha pr aise hoga to kon apke company se insurance karayga.yaha ke logo setisfiy nhi krte hai.

Mera policy no.3362/02809848/000/00
Vehicle NO. UK18M8885
Claim NO .[protected]
MOB NO [protected]

Dear Sir, ,

from last many months requesting them to deactivate my code and delink my pan card.. but they are not doing any help so here i have to register a complain..

Hello..

From last many months requesting to deactivate my code and also delink my pan card from insurance chola

My pan .. ALWPB0320R

Brijesh Bhatt

[protected]

Dear Concern,
I vidhyadhar have not recieved provisional certificate nor degree certificate, request you to kindly provide.
Registration number (IC[protected])
year (2012)
Name: Vidhyadhar D,
course (Bachelor of commerce).

Regards,
Vidhyadhar D

Hi,

Claim is registered on policy no : 3408/00147399/000/00 Ref No : CCLM/0014739/193298.For further assistance please call Toll Free No:[protected] TMIBASL

Above is my claim detail for your reference, for my Tata Nexon TN50 AH 2641.My car got met with accident on Feb 20. insurance company have not given approval for the showroom to start the work . Insurance company confirmed that they Only they can do Full loss settlement( i have to sell my car, and get 10000 less then IDV value).Which i dont want to go and want to go for repair only . Showroom also have link with insurance company and they purposely given wrong and high estimation to make it to total loss, car is in running condition anr some parts ex.catalist coverter which is in beneth of car and have not danaged, but the insurence person not accepting the reviced estimation.Which is not acceptable.Some part can be put without replacement and still they have not opened the parts for real estimation.This is kind of cheating and not loyal to customers.Please do the needful for the claim and to get work order for my Vehicle .Thanks in advance

Name- ANURAG SHRIVASTAVA
Father's name - VIVEK MOHAN
Agent ID[protected]
I humbly request you to unlink my pan card number with Chola Mandalam MS General Company. As i am facing alot of problems with working in any other companies. I will be very thankful to you.

Its been 3 months now since i request chola MS to transfer my car insurance from previous owner to me but the same is not transferred till now. I have dropped several email regarding this. I also contact insurance agent several times but they didn't transfer my insurance.
Kindly make it arrange to transfer my insurance.

Uid[protected]

I am Rahul Gupta. I was agent with Cholamandalam MS General insurance. But due to some problem. Now my pan card is not remove from IRDAI Database.So please remove my pan card IRDAI portal. My agent’s ID-RAHSAH98. My pan no-BYSPG1072K.

Having 13 emi but they are saying 15 emi

Reason from them

They have not debited for three months in pandemic time, so i have included them and it will be 13 remaining

2 increased by them, it means nearly 14300*2 Rs28, 600 they saying that is intrest calculated on those 3 emi not debited so we raised 2 Emi

The said Policy as you informed through Renewal Notice to be migrated to Arogya Sanjeevani Chola MS on renewal dt 29/10/2022. Hence the related paper alongwith renewal notice copy and signed Bank cheque was submitted in your Kolkata office before due dt. On 29/10/2022 renewal amt. was duly debited but till date no policy has been issued and not sent any mail into my son's mail address.
In this period you are liable for your service deficiency Pl note it.