Syska Led — SYSKA LED Lights

Address:

Delhi

I am writing this since I am fed up with performance of SYSKA LED lights. For my house I had purchased 32 lights of 8W and 12 W. I am really surprised at the continuous failures of these lights.

Following are the complaints made and recorded by your customer service

1. DL[protected] ……………….
2. DL[protected] Dt 09/8/2021
3. DL[protected] Dt 23/8/2021
4. DL[protected] Dt 25/8/2021
5. DL[protected] Dt 16/10/2021
6. DL[protected] Dt 1/11/2021

The failures are going on and almost 10 nos of LED lights have been replaced out of total 32 Nos and this has happened in 4-5 months o[censored]sage.

I am not aware of the reasons of failure every time there is failure I register a complaint, a person visits and inspects, another person comes after 3-4 days and replaces the failed ones. But no one has bothered to come back to me on why these are failing in so high nos and what happens after warranty is over as I don’t expect that your team will support after warranty.

I need your support in connecting me to Senior management so that I can get the problem sorted otherwise I may decide on alternative process.