Syska Gadget Secure Customer Care
Leehan Retails Pvt. Ltd.
Customer satisfaction rating: 4%
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552
COMPLAINTS

Syska Gadget Secure Customer Care

Leehan Retails Pvt. Ltd.

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Address
4th Floor, Sapphire Plaza, Plot No 80, S. No. 232, New Airport Rd, Sakore Nagar, Viman Nagar
Pune
Pune District
Maharashtra
India - 411001
Landmarks:Near Symbiosis College

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
210
down
251

Additional info
Customer satisfaction rating
4%
Complaints
552
Pending
0
Resolved
23
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Syska Gadget Secure related photos (127)

Syska Gadget Secure Complaints & Reviews

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Syska Gadget Secure — still I don't get my mobile

 vinam13 on Sep 6, 2018
I purches my mobile on 24/04/2016 and also buy the insurance plan but when
I claim before two year for my mobile damage. But still i did'nt get the mobile. My cin no. Is [protected]. I will try many times by send mails and by calling to custemer care of the syska gadget secure. But i did not get the replies. So i request you to solve my problem. I have all details regarding this problem....
Complaint comments  Read comments Complaint category Insurance

Syska — power bank not received

 Kothapally Vijay on Sep 5, 2018
Sir, i am vijay kumar from hyderabad. I buied your powerbank on 30th june 2018. I have given my powerbank for repiar to syska service center (As you given me the address i. E, kamal mobiles in dilshuknagar). I have given it on 13th july 2018. I haven't received my powerbank till today. There are saying that they might received powerbank but they don't know where they kept. Instead they are saying that they will give other powerbank (Ambrane). I struggling to get that powerbank from them. I feel so fed up with arging with them either i need my money back or i need my power bank....
Complaint comments  Read comments Complaint category Electronics & Appliances

Syska Gadget Secure — regarding pending payment

 Harjit Sandha on Aug 23, 2018
Mera samsang j2 phone demege ho gya tha jo maine samsang care main theek hone k liye 08-08-16 ko jama karvayea tha jiska claim 27-08-16 ko approve ho gya tha. Or main kafi time se samsang care main chakar lga raha hu jab bhi jata hu jahi keh k bej dete hai ki aapka claim approve nahi hua hai. Jabki mera 4872 rs ka claim approve hua hai. Plz meri help kare main bahut paresan hun pishle 2year se. (By harjit singh)...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Syska Gadget Secure — wrong quality and bad services

 kumar.mr.sagar@gmail.com on Aug 20, 2018
I purchased a Syska HT100 Trimmer for men from Flipkart, on 26th of April, 2018, and it was delivered to me on 2nd May . The product was defective, and it was not charging. My return policy with Flipkart was expired, so i decided to get it repaired by giving it to the service centre. The Syska Service Centre, under the name of " COMPUTER GALLERY SERVICES" at Emall, 1st floor, Room No :- 127 Kolkata 700-072, took the product from me, on 5th July, 2018 and after 26 days, that is on 1st August, 2018, they returned my trimmer back, but the problem was NOT solved. I again gave the product back to the...
Complaint comments  Read comments Complaint category Online Shopping

Syska Gadget Secure — claim not received even after 19 months of lodging claim

 Ronakmanglunia on Jul 11, 2018
I had lodged claim on 8th December 2016.

They have taken back my handset with all accessories & All box of the mobile.

After taking the handset, they said that the handset is irrepairable & I will received the claim of 50% of the value of the mobile phone.

It is July 2018 & still they have not transferred the claim money to me.

When I ask the customer care they say all formalities have been completed from my side & they are trying their best to transfer the claim money.

Contact Details
ronakmanglunia@gmail.com
Complaint comments  Read comments Complaint category Mobile Handsets

Syska Gadget Secure — payment not received till 2 years

 rjansari on Jun 25, 2018
Maine Syska say insurance karwaya tha apne phone ka jou ki damage hougaya tha aaj 2 saal say Mera payment nhe aya jiska claim bhe pas hou chuka hai fir bhe payment nhe a rahi hai ayai din customer care ko call karta hu tou Wou aaj kal aaj kal kartey hai 2 saal say Yai payment clear he nhe kar rahye hai jab ki rs 18675 RS ka claim pass hougaya hai fir bhe Syska wale ya unkay jou finance team hai meri payment nhe dai rahi hai jissay Mujhe kaafi problem hou rahi hai kripiya meri help kijiyai Mai pareshan hu
Seva may Raj Ansari
Mob no [protected]...
Complaint comments  Read comments [1]Complaint category Insurance

Syska Gadget Secure — syska bluetooth speaker p50.

 prakhar kushwah on Jun 19, 2018
My speaker has not been working since a month.
While working it got slipped from my hands which resulted in its fall from a table.
Since then it has stopped working.
This was my 2nd speaker from syska after i filled a complaint here, they replaced my speaker.
Please replace my speaker.
Or give any suggestions where can i fix the speaker.
If it can be replaced then it would be good.
As while working also it had charging issues....
Complaint comments  Read comments [4]Complaint category Computers & Accessories

Syska Gadget Secure — approved claim still not credited

 Lokendra1993 on Jun 19, 2018
My claim raised of accidental warranty on 20th september 2016 and claim is aproved on 29th november 2016 the same year from that time onwards i am calling or mailing them but i always get the same answer as please co operate with us you will get the amount as soon as possible your compaint is raised on priority basis but today is 19th june 2018 more than 2 year still they haven’t credited my amount....
Complaint comments  Read comments [1]Complaint category Insurance

Syska Gadget Secure — not giving the claim

 apuravgill on Jun 9, 2018
My cin: [protected]
My claim raised of theft on 28th march 2016 and claim is aproved in june or july 2016 the same year from that time onwards i am calling or mailing them but i always get the same answer as please co operate with us you will get the amount as soon as possible your compaint is raised on priority basis but today is 9 june 2018 more than 2 year still they haven’t credited my amount and the amount approved is not correct too they said send the remaining items like box charger that i send and they didn’t still change my claiming amount...
Complaint comments  Read comments Complaint category Insurance

Syska Gadget Secure — insurance fraud by syska

 Isha Kaul on Jun 4, 2018
Syska is a fraudulent company and i had the worst experience with them. I had insured my mobile samsung galaxy s8 via syska gadget secure. My phone got damaged and i raised a claim request with them. They have rejected the claim saying only if there is accidental damage via some external entity, will they process my claim! What the hell does that mean? There has to be someone else to cause damage? If it got damaged due to slipping from my hand, they will not give any money! Their policy is too vague. They say that breakage due to negligence will not be considered. What do they mean by negligence?...
Complaint comments  Read comments Complaint category Insurance

Syska Gadget Secure — no claim provided more than 1 year

 Sonia Deswal on May 9, 2018
Cin no: [protected]

Its more than one year waiting for the claim amount but still not got it. Whenever i call syska then tell we can't give you exact time but soon done. Every time same answer but no claim or no process is going on. It seems syska never give claim amount to customers neither they return the handset which they have with them for last 14 months. Company seems not to provide claim amount though approved long back.

Email id: deswalsonia711@gmail.com...
Complaint comments  Read comments Complaint category Mobile Handsets

Syska Gadget Secure — syska fooling to consumers

 omahilani on May 10, 2018
I calim for my Phone on 10 june 2016 my claim amount has approoved on july 2016 but still they didnt give my claim amount.
FInally I m going to take legal action against Syska Gadegt Secure.

I Claim on 10June 2016 for my claim. Then I send all require documents and Mobile Handset and other accessories also.
Syska Gadegt Secure approved my claim in July 2016.
They said”it will take 90-120 days” for all procedure. After 120 days I called to customer care and also sent lots of Emails but every time I got same answer that we have forwarded your query to our concerned...
Complaint comments  Read comments [1]Complaint category Insurance

Syska Gadget Secure — samsung j 7 pro claim insurance

 kadamd on May 5, 2018
Dear sir,
I am ram gavande. I am purches the samsung j7 pro mobile on date 28/08/2017. And when my accident occurrde on 24/10/2017 my mobile got damaged. Since then, today is 05/05/2018, i have not met my mobile yet, when i called they inshurance company, i am getting a single answer under repair. If i do not get update within 2 days, then i will make a case with your syskagadgetsecure inshurance company....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Syska Gadget Secure — still not received my payment of mobile

 Jigneshbhai Vyas on May 2, 2018
My name is jigneshbhai g vyas my q code is 92877310 and my complaint no. [protected]. I complaint on 25/07/2016 your side approve on 22/08/2016 and i recieve hanset 01/09/2016. On that time your representative mr. Shailsh told me our syska company is not tie-up with htc service centre in gujrat. So, you can pay the money syska will pay you. So, i pay money to htc service centre but i can't still not recieve money from syska. I so many time contact wia email and regional manager smit from pune but not satisfied answer from your side. I last time contact to you. If not satisfied answer from your side...
Complaint comments  Read comments Complaint category Mobile Handsets

Syska Gadget Secure — mobile samsung s7 edge

 Raman Makhija on Apr 30, 2018
This is regarding my mobile Samsung S7 edge. Which is under their custody since 14.10.2016 and is not returned till now.
My claim ID is [protected] MP
I have called on there helpline number and contacted them through email repeatedly .
We always get the reply that they will get back to me at the earliest but no action has been taken from their side.
My phone which was latest and new at that time is a old version now.
And I have not used it also.
I want compensation for that....
Complaint comments  Read comments [2]Complaint category Insurance

Syska Gadget Secure — I've not received my payment yet after 22 months.

 jaisonjose3132 on Apr 7, 2018
Dear Sir/Madam,
I’ve insured my Samsung Galaxy J7 phone by Syska Gadget Secure on December 2015 and its expiry date is on 24th December 2016. I’ve claimed for insurance when my gadget was damaged on June 22nd and I’ve made the payment of 7000/- Rupees to Samsung Service Centre on the same month as I was told by Syska Team to do so. My phone was repaired and handed over to me by the end of July, 2016 and I was told that the insurance money will be credited into my bank account within the next three months (i.e. by October 2016). But unfortunately my phone again got damaged accidently...
Complaint comments  Read comments Complaint category Insurance

Syska — not giving warranty on led bulbs

 Komal Brar on Apr 7, 2018
Syska Worst Service
(never buy anything)

1 year ago, I got warranty replacement of Syska LED bulbs in 45 days. Again on 20-3-18 I lodged 4 comlaints for warranty of same product. The poor process; first they ask so many detail for a complaint on phone, at the end agent says to email invoice.
After 19 days, no. of calls & emails; still calls are not forwarded to their pick-up partnerer. On 24-3-18 Syska apoliged via email and commited to pick-up within a couple of days, but nothing happened. This is the depth of worst service you'll ever get from Indian company and inefficient...
Complaint comments  Read comments Complaint category Electronics & Appliances

Syska — syska power bank

 Tufail Waris on Apr 6, 2018
Dear sir,

I have called syska customer care atleast 10 times but i am not getting proper response. I bought syska power bank(invoice no.- FAAAE[protected]) two months back and it started malfunctioning soon. I submitted it to service center on 6th march and still there is no response. When i ask service center, they say they don't know anything. When i call syska customer care, they say "sir please keep co-operating".
I just wanted to know when would i receive the power bank?? If you are not able to provide services to customer then there is no need of providing warranty.
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Syska Gadget Secure — not providing my phone claim amount [Resolved]

 intech on Mar 27, 2018
Dear sir
I purchase plan of syska gadget secure insurance. I apply for claim on january 2018 till now syska gadget secure not given me proper response or they make excuses from last 3 month i used to call every 2nd day & there executive did not give me proper response from last 3 month i am facing problems by syska i request you please resolve it...
Complaint comments  Read comments Complaint category Mobile Handsets

Syska Gadget Secure — syska led panel [Resolved]

 Romie Kaushal on Mar 26, 2018
I always purchase best brand bt this I've very bad experience, it's a big brand with two years guarantee bt led bulbs or panel only run for six months and get fused, please return/exchange the led panels, I'm very much dissatisfied with your service and products as I didn't expect this kind of quality of the big brand called syska.please improve your quality thats suits your image...
Complaint comments  Read comments [2]Complaint category Business & Finances

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