Syska Gadget Secure Customer Care
Leehan Retails Pvt. Ltd.
Customer satisfaction rating: 2%
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523
COMPLAINTS

Syska Gadget Secure Customer Care

Leehan Retails Pvt. Ltd.

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Address
4th Floor, Sapphire Plaza, Plot No 80, S. No. 232, New Airport Rd, Sakore Nagar, Viman Nagar
Pune
Pune District
Maharashtra
India - 411001
Landmarks:Near Symbiosis College

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
190
down
232

Additional info
Customer satisfaction rating
2%
Complaints
523
Pending
0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Syska Gadget Secure related photos (120)

Syska Gadget Secure Complaints & Reviews

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Syska Gadget Secure — claim for insurance

 Ajay Maddy on Jan 12, 2018
I have registered my complaint on 4th october 2016. It has been around 1 year 3months bt still there is no improvement in my case... No calls from syska... Whenever i talk to customer care they are just like very soon your complaint will be solved.. Bt still there is no improvement in the case.. I came into contact with manish but still he fails to help me out... Please solve my problem as soon as possible...
Complaint comments  Read comments Complaint category Insurance

Syska Gadget Secure — iphone 5

 iphone5 on Jan 9, 2018
With reference cin [protected]
I applied for claim of my iphone 5.
On dtd. 02/02/2017 at b2x mohali apple,
Sco 664, first floor, sec 70, sas nagar, mohali - 160 071, chandigarh.,
Sas nagar,
Mohali, punjab
Your office received phone and related documents on 27/02/17
Insurance approval date is 27/02/2017.

But it is almost a year till today 09/01/2018 i haven't received any refund

Not even a information from your co. About my case.

I called on your customer care no. Many times and every time they said...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Syska Gadget Secure — mobile replacement (91711094303)

 krsskross on Jan 3, 2018
To whomsoever it may concern,
Iphone 6s was shipped to pune to claim valid syska insurance,
A replacement fee, cheque amounting 12518/- has been paid to "b2x service solution india pvt ltd" on 18 december 2018,
Would request you to look in the case and please expedite your process and provide my new iphone 6s as soon as possible as it has been more than 2 month
Thanking you....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Syska Gadget Secure — my insurance money not settled since more than a year

 Khushpaltamka on Jan 1, 2018
My complaint no is [protected].. Claim passed in year 2016... Didnt receive my money yet...in bad need of money... Plz help... Wud like to kno wt is d reason behind not issuing me my money... Or else return d phone... I called up customer care so many times but always get d same reply that vll forward ur complaint... But no action taken... There is no response from ur side...
Complaint comments  Read comments Complaint category Insurance

Syska Gadget Secure — samsung s8/ unsatisfied with the customer care communications

 Denish Hamirani on Dec 16, 2017
My name is denish hamirani.. I have submitted my phone samsung s8 which is damaged from screen edge on 1/11/2017 to syska insurance for claim. But i'm highly unsatisfied with the customer care communication. I'm not getting proper informations of my phone from the company side. And neither they disclose the information about product if i contact them on my behalf. They are not even telling that on which date i will be getting my phone. It's been more than 45 days. Please help me to get my product back as soon as possible.
Thank you
Complaint id - [protected]
Email id - denishhamirani1@gmail.com...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Syska Gadget Secure — haven't got my phone back till now from 2 years

 Hits P on Dec 4, 2017
Dear syska gadget secure,
My mobile htc desire 526g+ was damged on 17 dec 2015. And i have insurance for it. My complaint no is [protected]. I submitted to your office at villeparle at 11 february 2016. But i haven't received back my mobile till the date today. Many times i contacted and also visited to your office but they gave me the next date. So please you do something and give my mobile back as it is.
I am attaching mobile insurance claim form, orignal bills and photos of damage.
Thanking you!
Yours truly,
Yogesh patil
(Contact no:[protected])...
Complaint comments  Read comments Complaint category Insurance

Syska Gadget Secure — I'm complaining about my mobile damage

 Bharti Gautam on Nov 26, 2017
Mobile damage details:
Mobile hall me tha n mai chapati bana rahi thi kitchen me.. Un suddenly call aya to me hall me call uthane gayi and baat krte karte me kitchen me jate samay.. Aage mera left pair sofe pe atak gaya aur mera body unbalance hua n mobile kitchen ke farsh pe gir gya jorse.. N front display screen fut gayi n camera blur hua he... N display thoda hil bhi raha he😕
Mobile: oppo f1s 64gb...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Syska — syska processing approved claim amount pending more than 12 months

 LokeshKrishnappa on Nov 17, 2017
I have submitted the application on 13/08/2016 to process my claim submission for my stolen mobile 12/08/2016 samsung galaxy s7 edge which was insured by syska gadget secure but they have failed for any timely action and always update saying its under processing though my claim amount is approved. Its been more than a year now but i have not received my claim amount. I have repeatedly enquired regarding the status but they always say its under processing which is not an acceptable behavior from customer service perspective.

Leehan retails pvt ltd.

Address:
4th...
Complaint comments  Read comments [4]Complaint category Insurance

Syska Gadget Secure — handset given them for repair, not received till now

 aayushg on Nov 14, 2017
I have mobile samsung s8 and i have bought syska gadget secure along with mobile. My mobile got damage in an accident and i have raised claim with syska on 10oct 2017 then on they have asked so many documents proofs and asked me to courier documents as well and finally approved the claim and asked me to courier my device for further repair and assured to be delivered immediately after repair.
I have couriered my device and it has reached them in 24oct 2017 and they updated the status in website saying it is under repair and will be delivered on 1st nov 2017 but then it isn't delivered till...
Complaint comments  Read comments Complaint category Mobile Handsets

Syska Gadget Secure — delay payment

 manohar mali on Nov 7, 2017
Dear sir/ mam,
My mobile handsets sumsung gt-190601 damage. Claim to syska gadget secure insurance company. This cin no.[protected]. Insurance approval date[protected], estimated cost - rs-9000 and claim amount rs-7350 approved. But no pay and this claim delay on 1year 6 month. Please immediately to pay money.
Please give me pay in my account no-[protected] branch - bank of maharashtra in margtmhane. My mobile no.-[protected].
Regards,
Swapnil jadhav....
Complaint comments  Read comments Complaint category Mobile Handsets

Syska Gadget Secure — delivery of replacement not received

 deepali.ag on Nov 5, 2017
It's been 6 months since the reverse delivery of the defected power bank. Every time when i try to take follow-up on the product through its customer care i receive the same response that we will soon follow your request and even after lodging the complaint regarding the same on its complaint forum, they haven't taken any action.
Syska x110 11000 mah li-ion power bank
Order no.: am[protected] [protected]

Deepali agrawal
[protected]...
Complaint comments  Read comments Complaint category Computers & Accessories

Syska Gadget Secure — mobile insurance amount approved not yet disbursed

 rmgharat on Nov 3, 2017
My complaint no. Is [protected].

I have purchase mobile and insured the mobile with syska gadget secure. I have send the insurance to syska gadget secure on 21/12/2016. My insurance claim is approved on 27/01/2017. Rs. 12637.50 claim approved from company. But my i have not received insurance amount after contacting number of times on company toll free no.[protected]. But they are telling you will get the insuance amont soon. Not telling exact date and time. I am following therm from december 2016....
Complaint comments  Read comments [1]Complaint category Insurance

Syska Gadget Secure — power bank not working

 rakesh nai on Oct 30, 2017
Respected Team,

I have bought a power bank from Amazon on 5th October, 2017 which is delivered on 10th October, 2017 please find below product details

Order number :[protected]
Invoice Number : HYD[protected]
Invoice Details : TG-HYD[protected]
Product Discription : Syska X110 11000mAH Power Bank (White-Blue) |
B01LAWYAHU ( B01LAWYAHU ) HSN:8504

Now it's not working properly, I was searching for service center in Mumbai but there is no proper address, I have tried to contact amazon and syska customer but amazon doesn't...
Complaint comments  Read comments Complaint category Online Shopping

Syska — mobile insurance

 verma.poonam on Oct 30, 2017
Dear sir/madam

Last year bought syska mobile insurance, and in aug’17 i had registered my complaint under syska as my handset got damage but the team has rejected my claim stating “unable to process the claim as it got crossed more than 48 hr”

Incident - i was returning towards my home after having check up of my son on 13-aug-17, while returning to home, a two wheeler hit our scooty, i was unbalance and my handset got fell down, simultaneously a two wheeler came over it, it was all of sudden that i could not recognize what happen. I got scared with this accident...
Complaint comments  Read comments Complaint category Mobile Service Providers

Syska Gadget Secure — theft claim of samsung j7 mobile not received yet

 Mohan ganti on Nov 1, 2017
I have registered my complaint on september 2015 in theft case.i lost my samsung j7 mobile. I regiatered police complaint also, i registered complaint to syska before 1 year validity. I provided all documents in only one month. and claim has been aproved by syska in november of 2015 but yet not i recieved any amount.. i contacted Customer service nearly 100 times but they are saying same answer again and again. I mailed them so many times they replied same.
Syska gadged secure is fraud company
They are cheating me by saying same answer again and again
My CIN [protected]...
Complaint comments  Read comments Complaint category Insurance

Syska Gadget Secure — cell phone was water damaged

 Son156 on Oct 22, 2017
Hello,
Respected,
Syska gadget secure,
This is a consumer bablu nirmal harijan so i was purchased a cell phone vivo v5 on 14/12/2016 so my cell phone was water damaged during i was talking on the phone suddenly 3 people was coming behind me and they pushed me so that time my cell phone was dropped from my hand and it fall into the rill that's why the cell phone totally water damaged so i want to apply a claim to full fill my cost of cell phone
So kindly give me your response to collect my claim soon.

Bablu nirmal harijan
[protected]
Complaint comments  Read comments [1]Complaint category Insurance

Syska Gadget Secure — handset not received after 6 months [Resolved]

 Nitin Rathee on Oct 9, 2017
Hi,
My mobile is samsung s7 edge and i have bought syska gadget secure along with mobile. My mobile got damage in an accident and i have raised claim with syska in oct 2016 then on they have asked so many documents proofs and asked me to courier documents as well and finally approved the claim and asked me to courier my device for further repair and assured to be delivered immediately after repair. I have couriered my device and it has reached them in april 2017 and they updated the status in website saying it is under repair and will be delivered on march 8th 2017 but then it wasn't delivered...
Complaint comments  Read comments Complaint category Insurance

Syska Gadget Secure — not responding

 rohitnagar on Oct 9, 2017
I have called more then 10 times to the customer service center.
1. Your customer services are #... Absolutely disgusting.
2. Takes too much time to receive a call.
3. I have filled a complaint to replace my earphone h-15 since sep.
4. # didn't reacted for 1 month.
5. When i called them.. They said the earphone is in warranty and would be replaced.. But no one came. My complaint no. Is acs[protected].

Thanks,
Rohit nagar
[protected]...
Complaint comments  Read comments Complaint category Computers & Accessories

Syska Gadget Secure — not returning my mobile last 10 months

 anujgupta00 on Oct 6, 2017
Hi,
My mobile is samsung s7 edge and i have bought syska gadget secure along with mobile. My mobile got damage in an accident and i have raised claim with syska in jan 2017 then on they have asked so many documents proofs and asked me to courier documents as well and finally approved the claim and asked me to courier my device for further repair and assured to be delivered immediately after repair. I have couriered my device and it has reached them in april 2017 and they updated the status in website saying it is under repair and will be delivered on march 8th 2017 but then it wasn't delivered...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Syska Gadget Secure — syska p50 portable speaker

 prakhar kushwah on Sep 28, 2017
I have called more then 10 times to the customer service center.
1. Your customer services are #... Absolutely disgusting.
2. Takes too much time to receive a call.
3. I have filled a complaint to replace my speaker since june.
4. # didn't reacted for 1 month.
5. When i called them.. They said the speaker is in warranty and would be replaced.. But no one came. One guy called from indore yelling at me saying you have given the wrong address, but the truth is i clearly mentioned in the mail my current address. That dickhead didn't even listened to me properly.
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

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