Syska Gadget Secure Customer Care
Leehan Retails Pvt. Ltd.
Customer satisfaction rating: 4%
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561
COMPLAINTS

Syska Gadget Secure Customer Care

Leehan Retails Pvt. Ltd.

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Address
4th Floor, Sapphire Plaza, Plot No 80, S. No. 232, New Airport Rd, Sakore Nagar, Viman Nagar
Pune
Pune District
Maharashtra
India - 411001
Landmarks:Near Symbiosis College

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
214
down
252

Additional info
Customer satisfaction rating
4%
Complaints
561
Pending
0
Resolved
24
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Syska Gadget Secure Complaints & Reviews

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Syska Gadget Secure — paid my amount

 kishor roshiya on Dec 14, 2018
My phone was covered under syska gadget secure unfortunately, my phone got damaged and i filed a complaint on
They approved the claim but after that, no word on when will i receive the amount, i called the customer care many times yet not received the amount.
Its been more than 2 years. Not only they didn't give money also they took the phone basically they stole my phone and they are big-time fraud.
I suggest all of you don't buy any products from the syska......
Complaint comments  Read comments Complaint category Insurance

Syska Gadget Secure — phone insurance. its been more than 2 years yet to receive the claim

 Sri Nandan on Nov 21, 2018
My phone was covered under syska gadget secure unfortunately, my phone got damaged and i filed a complaint on 01/06/2016.
They approved the claim but after that, no word on when will i receive the amount, i called the customer care many times yet not received the amount.
Its been more than 2 years. Not only they didn't give money also they took the phone basically they stole my phone and they are big-time fraud.
I suggest all of you don't buy any products from the syska...
Complaint comments  Read comments Complaint category Insurance

Syska Gadget Secure — warranty and product delivered

 ansarisarfaraz0931 on Oct 20, 2018
I purchsed syska ht1309 trimmer from snapdeal and they deliverd me used product and no return request were accepted by snapdeal and now after 2 months of puchasing the product it started overheating and when i went to syska service center they are asking 250 for repairing they are saying that thier is no warranty of blade. It means that blade of syska trimmer has a life of 2 months only after two i will have to pay 250rs is this somekind of joke i purchased a brand so that it will be better than those low quality products but no its worst than that. Suppose i purchased that blade then it will overheat...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Syska Gadget Secure — headphones, model number h-15

 Gunjann on Oct 17, 2018
I brought these headphones, model number h-15 from syska few days back and now one of the sides is not working, the dealer is not accepting it back saying the company does not provide any replacement for the goods. I used syska for the first time, and i am very disappointed by the company and the services. I would want some solution out of the problem as soon as possible. The earphones were brought a few days earlier, and also creating noise in the speaker as well....
Complaint comments  Read comments Complaint category Electronics & Appliances

Syska Gadget Secure — earphone

 Ranajoy Sen Gupta on Oct 15, 2018
This is my worst experience with earphones. I generally use samsung earphones, but someone suggested me about syska which according to my knowledge is a reputed brand selling electronic gadgets. So last februray i bought a syska earphone. Within one month after buying, it went out of order. One of the speakers stopped functioning. Then i decided to buy another one. Again i kept myfaith on the brand and went for syska earphone, and again within one month after buying again the same problem arose, one of thespeakes stopped functioning. I have being using using earphones for long time. But my experience...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Syska — power bank 10000mah

 Mani padda on Oct 11, 2018
Bought 10000mah syska power bank and it hardly provide[protected]mah output
I complained this to retail outlet from which i purchased this but they refused to entertain my complaint after that i contacted syska employee and send him details like copy of bill, box etc but my problem has not been solved yet kindly replace/repair my power bank as it posing lots of inconvenience to me...
Complaint comments  Read comments [3]Complaint category Appliances

Syska Gadget Secure — claim request [Resolved]

 sammsfl on Oct 4, 2018
Cin no.:
[protected]
Call log date:
15/02/2017
Coupon code:
53702636
Sr. No.:
Sgi-599-qh-dmg[protected]
Customer name:
Sameer s pawar
Imei no.:
[protected]
Make:
Vivo
Model:
Vivo y51l
Registered mobile no.:
[protected]
Alternate mobile no.:
[protected]
Date of purchase:
19/08/2016
Job card state:
Maharashtra
Job card city:
Mumbai
_
Claim for:*
Fire & allied perils damageaccidental physical damagefluid &...
Complaint comments  Read comments Complaint category Insurance

Syska Gadget Secure — mobile phone

 Prakashsapkale1990 on Oct 2, 2018
I purches my mobile on 04/10/2017 and also buy the insurance plan but when
I claim before two year for my mobile damage. But still i did'nt get the mobile. My cin no. Is [protected]. I will try many times by send mails and by calling to custemer care of the syska gadget secure. But i did not get the replies. So i request you to solve my problem. I have all details regarding this problem......
Complaint comments  Read comments Complaint category Mobile Handsets

Syska Gadget Secure — I am complaining about syska ultratrim ht100 cordless trimmer.

 Sbm219 on Sep 24, 2018
Name of product :Syska ultratrim HT100 cordless trimmer
I bought syska trimmer through online having 2 years warranty.
At start performance of trimmer was very good. But Within less than 6 months i got problems with trimmer. It is not starting even after full charged. Also not able trim hairs as sharply as early it does.
I request you to look into this.
Thanking you....
Complaint comments  Read comments Complaint category Electronics & Appliances

Syska Gadget Secure — still I don't get my mobile

 vinam13 on Sep 6, 2018
I purches my mobile on 24/04/2016 and also buy the insurance plan but when
I claim before two year for my mobile damage. But still i did'nt get the mobile. My cin no. Is [protected]. I will try many times by send mails and by calling to custemer care of the syska gadget secure. But i did not get the replies. So i request you to solve my problem. I have all details regarding this problem....
Complaint comments  Read comments Complaint category Insurance

Syska — power bank not received

 Kothapally Vijay on Sep 5, 2018
Sir, i am vijay kumar from hyderabad. I buied your powerbank on 30th june 2018. I have given my powerbank for repiar to syska service center (As you given me the address i. E, kamal mobiles in dilshuknagar). I have given it on 13th july 2018. I haven't received my powerbank till today. There are saying that they might received powerbank but they don't know where they kept. Instead they are saying that they will give other powerbank (Ambrane). I struggling to get that powerbank from them. I feel so fed up with arging with them either i need my money back or i need my power bank....
Complaint comments  Read comments Complaint category Electronics & Appliances

Syska Gadget Secure — regarding pending payment

 Harjit Sandha on Aug 23, 2018
Mera samsang j2 phone demege ho gya tha jo maine samsang care main theek hone k liye 08-08-16 ko jama karvayea tha jiska claim 27-08-16 ko approve ho gya tha. Or main kafi time se samsang care main chakar lga raha hu jab bhi jata hu jahi keh k bej dete hai ki aapka claim approve nahi hua hai. Jabki mera 4872 rs ka claim approve hua hai. Plz meri help kare main bahut paresan hun pishle 2year se. (By harjit singh)...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Syska Gadget Secure — wrong quality and bad services

 kumar.mr.sagar@gmail.com on Aug 20, 2018
I purchased a Syska HT100 Trimmer for men from Flipkart, on 26th of April, 2018, and it was delivered to me on 2nd May . The product was defective, and it was not charging. My return policy with Flipkart was expired, so i decided to get it repaired by giving it to the service centre. The Syska Service Centre, under the name of " COMPUTER GALLERY SERVICES" at Emall, 1st floor, Room No :- 127 Kolkata 700-072, took the product from me, on 5th July, 2018 and after 26 days, that is on 1st August, 2018, they returned my trimmer back, but the problem was NOT solved. I again gave the product back to the...
Complaint comments  Read comments Complaint category Online Shopping

Syska Gadget Secure — claim not received even after 19 months of lodging claim

 Ronakmanglunia on Jul 11, 2018
I had lodged claim on 8th December 2016.

They have taken back my handset with all accessories & All box of the mobile.

After taking the handset, they said that the handset is irrepairable & I will received the claim of 50% of the value of the mobile phone.

It is July 2018 & still they have not transferred the claim money to me.

When I ask the customer care they say all formalities have been completed from my side & they are trying their best to transfer the claim money.

Contact Details
ronakmanglunia@gmail.com
Complaint comments  Read comments Complaint category Mobile Handsets

Syska Gadget Secure — payment not received till 2 years

 rjansari on Jun 25, 2018
Maine Syska say insurance karwaya tha apne phone ka jou ki damage hougaya tha aaj 2 saal say Mera payment nhe aya jiska claim bhe pas hou chuka hai fir bhe payment nhe a rahi hai ayai din customer care ko call karta hu tou Wou aaj kal aaj kal kartey hai 2 saal say Yai payment clear he nhe kar rahye hai jab ki rs 18675 RS ka claim pass hougaya hai fir bhe Syska wale ya unkay jou finance team hai meri payment nhe dai rahi hai jissay Mujhe kaafi problem hou rahi hai kripiya meri help kijiyai Mai pareshan hu
Seva may Raj Ansari
Mob no [protected]...
Complaint comments  Read comments [1]Complaint category Insurance

Syska Gadget Secure — syska bluetooth speaker p50.

 prakhar kushwah on Jun 19, 2018
My speaker has not been working since a month.
While working it got slipped from my hands which resulted in its fall from a table.
Since then it has stopped working.
This was my 2nd speaker from syska after i filled a complaint here, they replaced my speaker.
Please replace my speaker.
Or give any suggestions where can i fix the speaker.
If it can be replaced then it would be good.
As while working also it had charging issues....
Complaint comments  Read comments [4]Complaint category Computers & Accessories

Syska Gadget Secure — approved claim still not credited

 Lokendra1993 on Jun 19, 2018
My claim raised of accidental warranty on 20th september 2016 and claim is aproved on 29th november 2016 the same year from that time onwards i am calling or mailing them but i always get the same answer as please co operate with us you will get the amount as soon as possible your compaint is raised on priority basis but today is 19th june 2018 more than 2 year still they haven’t credited my amount....
Complaint comments  Read comments [1]Complaint category Insurance

Syska Gadget Secure — not giving the claim

 apuravgill on Jun 9, 2018
My cin: [protected]
My claim raised of theft on 28th march 2016 and claim is aproved in june or july 2016 the same year from that time onwards i am calling or mailing them but i always get the same answer as please co operate with us you will get the amount as soon as possible your compaint is raised on priority basis but today is 9 june 2018 more than 2 year still they haven’t credited my amount and the amount approved is not correct too they said send the remaining items like box charger that i send and they didn’t still change my claiming amount...
Complaint comments  Read comments Complaint category Insurance

Syska Gadget Secure — insurance fraud by syska

 Isha Kaul on Jun 4, 2018
Syska is a fraudulent company and i had the worst experience with them. I had insured my mobile samsung galaxy s8 via syska gadget secure. My phone got damaged and i raised a claim request with them. They have rejected the claim saying only if there is accidental damage via some external entity, will they process my claim! What the hell does that mean? There has to be someone else to cause damage? If it got damaged due to slipping from my hand, they will not give any money! Their policy is too vague. They say that breakage due to negligence will not be considered. What do they mean by negligence?...
Complaint comments  Read comments Complaint category Insurance

Syska Gadget Secure — no claim provided more than 1 year

 Sonia Deswal on May 9, 2018
Cin no: [protected]

Its more than one year waiting for the claim amount but still not got it. Whenever i call syska then tell we can't give you exact time but soon done. Every time same answer but no claim or no process is going on. It seems syska never give claim amount to customers neither they return the handset which they have with them for last 14 months. Company seems not to provide claim amount though approved long back.

Email id: deswalsonia711@gmail.com...
Complaint comments  Read comments Complaint category Mobile Handsets

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