[Resolved] T24 Mobile — Hoax - fraudulent act of t24 mobile company of future group | |||||
There was a promotional message from T24 mobile on 10th of Dec' 2015 on the registered mobile numbers that Rs. 500 free shopping advantage in future groups' Big Bazar would be added to loyal T24 customers. A code would be given in the T24 mobile SIM and that code could be shown at counter of Big Bazar for redemption during shopping from 11th of Dec' 2015 to 13th of Dec' 2015. Alas, no code was received till evening of 13th of December. As the time was running out, we contacted T24 office at Big Bazar, Patia. The local T24 staff also tried by contacting Customer Care and sending e-mails. But, there was no response. Around 50 calls were made to Customer Care of T24 from my wife's T24 mobile No. [protected]. After executing all the computerized instructions, the computer would answer "Our Customer Care Representative' would contact you, soon". But, no further response or communication was done till now. Like us, more than 50 dissatisfied customers of T24 mobile were also queuing up at local T24 office with their complaints. Why is T24 mobile doing the 'HOAX' Act? We're exploring the legal action and contemplating Consumer Case to seek compensation for loss of time, mental agony and harassment. Thanking you Hemalata Pati & S.S. Kar T24 Mobile No.- [protected] Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved | |||||
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+91 89 7621 2121
Ajay Kumar, 9th Floor, Tower - C, 247 Park LBS Marg, Vikhroli (W), Mumbai, Maharashtra, India - 400083
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Greetings, Priya here.
The EGV has been sent on your T24 mobile number on 11th Dec’15. If you have not received the EGVs, this maybe because your T24 mobile number was not active, , was switched off, or you have activated DND. We regret to inform you that we now can’t share the EGV since the offer is closed. Do write to me at [protected]@futuregroup.in for further clarifications.
Regards,
Priya