Tabcab Taxi Services, Mumbai — TabCab Driver Complaint

Address:Mumbai City, Maharashtra, 400088
Website:www.tabcab.in

TABCAB Company Vehicle Registration number MH 01 BD 5288 driven by Shravan Kumar (Mobile no - 91-[protected]) hit our car (Honda City ZX reg # MH 02 BJ 1099) at the rear door on 14/12/2015 at 4 pm. This incident happened when we were taking a right turn on the Eastern Express Highway while going to Thane(East) from Govandi (East) near the Anand Dighe Entrance gate. The driver instead of slowing down continued at the same speed and hit our vehicle on the left hand side rear door thereby severely damaging our vehicle.(PHOTOS ENCLOSED) . After the hit the driver sped away before we came out of our car. The cab driver name was traced as we noted the Cab registration. We were directed by the traffic cop on the spot to Navghar Police Station where we lodged FIR # 225 (PHOTO COPY ENCLOSED). The police contacted him from the Police Station on his Mobile number and he pretended to be crying and assured them to come to the Police Station. However he did not turn up at all. We were waiting for him till 8.00 p.m. CABTAB company also did not cooperate and said that the matter is between us and the Cab Driver. We have then deposited the car at Honda Service center where the estimated repair cost was quoted as Rs.65000/- As the car model was more than 5 years old the Insurance company will only pay 50% of the damages after providing for depreciation. We therefore seek the balance Rs.32500/- as compensation from the said Cab Driver whose error has resulted in these damages apart from physical and mental agony to all the family members present in the car during that event.
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    TABcab / SMS TaxiCabs Phone
    +91 22 6363 6363 (Customer Care)
    +91 22 2876 0000 (Corp. Office)
    +91 22 2287 3000 (Corp. Office)
    TABcab / SMS TaxiCabs Address
    151, 15th Floor, ‘B’ Wing, Mittal Court, Nariman Point, Mumbai, Maharashtra, India - 400021
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