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TABcab / SMS TaxiCabs Complaints & Reviews

www.tabcab.in
1.6
Updated: Jan 9, 2023
Complaints 19
Resolved
6
Unresolved
13
So far, so good. TABcab / SMS TaxiCabs is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope TABcab / SMS TaxiCabs will keep up the work and continue to help more customers with their concerns even better 🤝
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TABcab / SMS TaxiCabs reviews & complaints(19)

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D
Dhan esh
Jan 9, 2023
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Non refund for service not provided

+[protected] This person has promised a Nexon for 08/01/23 to 13/01/23. From Dehradun airport to airport. Travel to Haridwar Rishikesh Mussorie . We paid advance . But on arrival without informing he sent a sedan. We refused to travel in that. He has yet to refund the money ns also not responding. Request you to take action...
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A
acdstriker
from Thane, Maharashtra
Jul 21, 2022
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The driver hit the bike and ran away

Address: Thane

On 20/07/2022 between 11.30 PM at Kashish Park, Thane, vehicle no MH 01 BD 5343 hit my brother's bike and ran away. My brother has been injured in it. Action should be taken against the driver....
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B
bhidesucheta
from Mumbai, Maharashtra
Jul 6, 2022
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High fares/Tampered meter

Address: Dadar-Parle

My son boarded a taxi from Shivaji park to Vile parle east. The meter reading showed Rs 521 which is Rs 300-250 higher than the usual fares. Taxi registration details not aailble but Driver name is Waris Ali O Wahid Ali with payment handle q[protected]@ybl...
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S
sangeeta Nag
from Kolkata, West Bengal
Sep 22, 2021
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Filthy words, Threatening, rowdy behaviour

Address: kolkata

Sub: Complain Letter(CAR NO:WB23D8830)
Dear Sir,


Much regret to inform you that, Mr. Sanjib Show who is a CAB Driver(PHNO:[protected] Car -No:WB23D8830)residing in Same building where I and my old father are staying(5, Vidyasagar Sarani, ”RENUKABHAWAN”KOLKATA-700063).Mr.Sanjib Show is doing some illegal activities always which I have notice and a few months before(on 26.05.2021)he was reacting violently(destroying...
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G
ganeshpkadam
from Mumbai, Maharashtra
Oct 23, 2017
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balance with tabcab

Address: Mumbai City, Maharashtra, 400020
Website: www.tabcab.in

Dear sir,

I have booked tab cab on 19/10/2017,
The bill was rs.1434/- was in intention to pay the bill by balance with tab cab (Rs.312/-) and balance in card or cash but your driver was not in position to listen only.
As said he will not get single peny as its not booked online. And insisted for cash in middle of night. Saying what ever you want to do or want to call any one do it but will not accept payment...
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D
Daksha Kapadia
from Mumbai, Maharashtra
Aug 2, 2017
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taxi driver was not willing to come at location

Address: Mumbai City, Maharashtra

I and my mother were waiting for taxi at crawford market main round about for almost 25 minutes with 4 big shopping bags and asked nearly 15 to 20 cabs but none were willing to come.
There was this 1 taxi guy who was so rude that he pushed me and my bags and told us to get off the cab. (Attaching pic of his taxi number)
Kindly do the needful...
Please take serious action......
+2 photos
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M
munitech4u
from Bengaluru, Karnataka
Jul 30, 2017
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artificial bill amount inflation

Address: Mumbai City, Maharashtra
Website: tabcab.in

Hello,

I boarded a cab from mumbai airport to vashi (Navi mumbai) on 22nd july 2017. Google map shows the distance to be apprx 23km. The taxi driver handed me over the receipt of 700+taxes, with distance of 25km.

Their rate is 22/km. So bill should be 550+taxes. No explanation given. I requested the bill by mail and i got the bill amount to be 700 (Including taxes), distance of 30.2km.

All fraud....
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U
Ummo
from Mumbai, Maharashtra
Apr 18, 2017
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Payment issues

Address: 400060
Website: www.tabcab.com

Dear umesh shetty,
As per our conversation that i want to attach my car u hv given me the cont details of mr ajit singh [protected] and to attach the car witb this person. Ajit singh given me the ref of mr. Jay rawal (Rawal and shukla enterprise) [protected]. I attached my car in the month of december 2016 to cater the jet airways crew members. They committed with 2holidays and payment after 45days. But in the month of feb whn i asked...
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G
g_moily
from Vadodara, Gujarat
Jul 9, 2016
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Driver unaware of destination

Address: 400104
Website: www.tabcab.in

My sister from usa took a taxicab from the international airport Mh01BM1535. The driver I guess was driving for the first time. He took her in the opp direction southwards instead of North. She was unaware of Mumbai roads When she looked up she saw 'to worli' written so she stopped and asked him to take u turn. After that I guided them all the way at regular intervals. The driver had no clue where goregaon was situated in Mumbai . He was...
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A
Ameya Ghaisas
from Mumbai, Maharashtra
Dec 15, 2015
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TabCab Driver Complaint

Address: Mumbai City, Maharashtra, 400088
Website: www.tabcab.in

TABCAB Company Vehicle Registration number MH 01 BD 5288 driven by Shravan Kumar (Mobile no - 91-[protected]) hit our car (Honda City ZX reg # MH 02 BJ 1099) at the rear door on 14/12/2015 at 4 pm. This incident happened when we were taking a right turn on the Eastern Express Highway while going to Thane(East) from Govandi (East) near the Anand Dighe Entrance gate. The driver instead of slowing down continued at the same speed and hit...
+5 photos
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A
Ashwani1286
from Mumbai, Maharashtra
Sep 8, 2015
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Fraud by tab cab

Address: Mumbai City, Maharashtra

I had booked a cab from mumbai airport on 2nd sept morning. As soon as I boarded the cab and moved outside airport onto western express highway, driver proposed to take a longer route to my home. When I refused, he threatened me to drop at the highway and said do whatever you want and parked car at one side of highway. When I called your call center, I was told that they will immediately call up driver and take care of situation but they...
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E
Eamil
from Mumbai, Maharashtra
Apr 29, 2015
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Cab did not arrvie. Paid money in advance. They refused to give refund

Address: Mumbai City, Maharashtra

Booked cab from Mumbai airport TabCab counter on 29/04/2015 at 7:49 AM. Ta CAb representative on the counter gave me a TabCab boarding pass. I went outside waited for 10 minutes and ghen tried to call the driver. The driver number was switched off and cab did not arrive! After waiting for 30 minutes, I took cool cab to reach my destination as I was gettign late for an important meeting. I called them and asked for refund. They refused...
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I
i.nitingarg
from Delhi, Delhi
Sep 5, 2014
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Resolved

Excess Money Charged

I booked 2 Tabcab taxi's from Mumbai domestic airport on 22nd Aug'2014 via booking no: X[protected] and X[protected]. Taxi no: MH01BD6170 and MH01BD6448 were booked for me respectively. Both the taxi's started at same time from airport via same route and reached Thane at same time. To my surprise, former (MH01BD6170) taxi's fare was 717 rs and latter (MH01BD6448) taxi's fare was 870 rs. I was in former taxi and my father was in latter one. I...
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A
abhishek chintamani
Sep 3, 2014
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Poor Service

Address: Thane, Maharashtra

I had booked a tab cab on 30th of July for pick up from Thane to Mumbai Domestic air port at 5am. There was no driver contact details provided. Further when i called up for this, they sent me driver's number at 5:20am. Finally driver arrived at 5:50am & I reached airport at 6:26am. My boarding was scheduled at 6:20am. So I had to miss my flight & pay INR 3000 extra for next flight. Also I missed a most important meeting. When i called...
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M
Mayur Samtani
from Mumbai, Maharashtra
Jun 15, 2014
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Horrible Experience with TABCAB

Address: Mumbai City, Maharashtra

On 3rd June 2014 I had BOOKED TAXI Domestic Airport for 5:40 am (Booking No:-[protected]). After Confirming Cab 24 hours prior there was no communication on the part of TAB CAB. After calling them there was a SMS Confirmation at 6:00 am giving us the details of the driver and cab. Further adding to problems the TAB CAB driver was not picking up the phone. Another TAB CAB Driver's number was given who responded to our call. But the Driver...
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M
manver100
Jun 2, 2014
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Unreliable taxi services for airport drop

Address: Mumbai City, Maharashtra

I had booked a taxi on 02 Jun 2014 for airport drop at 0700 hrs on 03 Jun 2014 vide Request no: A[protected]. The taxi never arrived on time and we had to rush for alternate arrangement to reach airport in time. Somehow we could just manage to reach airport and catch the flight. The last minute fiasco due to unprofessional and unethical business malpractice of Tabcab is highly deplorable.
They need to improve a lot to remain in business......
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D
Dinesh Jangid
from Mumbai, Maharashtra
Jan 12, 2014
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Tab Cab is CHOR refrain from using it

Address: Mumbai City, Maharashtra

I had booked a Tab Cab at the airport specifically asking for a NORMAL cab and not a premium cab. I had checked twice and I was told that the cab will be a normal cab. When I waited for 20 minutes for the cab to my shock it was a premium cab. I immediately called back and I was then given a normal cab. I had to waste 40 minutes for change of cab and for new cab to arrive. After all this I could only leave the airport at around 11.40 resulting...
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N
neety75
from Delhi, Delhi
May 3, 2013
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Unreliable

Address: Maharashtra

Tab cab is by far the most unreliable fleet of taxi services that Bombay has ever seen. I have in less than 7 days faced the following issues:

1. They are not punctual and will not reach on time especially if you are traveling close distance;

2. More often than not they will accept a booking, promise to send you driver details 20 mins prior to the call and the same does not happen and your booking is cancelled...
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J
JagdishchandraShah
from Mumbai, Maharashtra
Sep 18, 2012
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Resolved

Private Taxi Services

Address: Mumbai Suburban, Maharashtra

Recently booked a Tab Cab 12 hours in advance from Kandivili to the International Airport.However TabCab the taxi company cancelled my booking 30 minutes prior to the scheduled time.
The reason given is "unavailability" of cabs...surprisingly I saw a Tabcab below my house...when I went and inquired the driver informed me that if I had come 5 minutes earlier he would have taken me to the airport.
Just imagine I had...
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