Tailorvala — wrong product received

Website:www.tailorvala.com

We ordered two lehnga from tailorvala.com. On 3rd september 2019 we received the package through shadowfax courier service. The item that we received is totally different what we ordered.
Company is making fool to the people.
They don't have any proper address, number or contact details on the site as well.
I already fill return and refund form on 03.09.2019 but still no response received from their end. Also while submitting the online request for return and refund, it doesn't give any ticket#.
Please advise.
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