TalkCharge — Amount not credited in MGVCL electricity bill payment

This is with reference to Transaction ID TC[protected] dated 23rd June 2022. Yet the amount is not credited in MGVCL. I have received reminder from MGVCL.

I also approached to MGVCL Vadodara local office with above transaction ID details. But they are telling that amount is not received at their end. Please either provide me refund of this amount or let me know reference number of your transaction to MGVCL (MGVCL is telling that TC[protected] is not traceable in their system).