TalkCharge — Amount not refund even after failed transaction

Address:Gurgaon, Haryana, 122001
Website:www.talkcharge.com

I recharge on talk charge with land line number but they were not having any option of land line payment still they charged me rs 6100 on 21.09.2016. after repeated complaint about the same i didn't get my fund back. even i complaint to my credit card issuer they didnt listen to me.
Now what option i have got to get my money back i am confused about that.
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Mene ek 210Rs ka recharge kiya tha pr vo pending dikha raha h jisme mane 500% wala code bhi use kiya tha mere bank account se balance bhi deduct ho gaya h pr recharge nahi hua.
Talkcharge
Transaction id: TC[protected]
RECHARGE DATE AND TIME
[protected] TIME 18:16:16

BANK
REF NO : [protected]

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    264, 2nd Floor, JMD Megapolis, Sohna Rd, Sector 48, Gurugram, Haryana, India - 122018
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