TalkCharge — Neither redeem by merchant nor refund to source account Voucher issued by Talkcharge company.

Sir,
My mobile number and talk charge id is [protected], I had purchased Big bazar voucher of 2000 rs from talkcharge company on 17th December 2021. I tried to redeem on Big Bazar merchant store but Manager on duty said store has been closed their outlets in DELHI and they refused to redeem the voucher. My voucher is valid for one year till 17th December 2022.

So I mail and whats'app to Talk charge support that Big Bazar merchant has refused to redeem the voucher. So return voucher amount in my talk charge wallet. But talk charge official also refused to return amount.

In the above matter customer is getting loss of 2000 Rs. without any foul play. Therefore please make justice to customer.