TalkCharge — Not recognizing

Address:	New Delhi, Delhi, 110065
Website:	Talkcharge.com

Hi team, they have send me a text
that if I'll upload 5000 rupees in talkcharge wallet I'll get 250 rupees
cashback and that also for two times per user and when I uploaded the same
as 10000 rupees in total now your website is not recognizing me and so
could you please check and revert asap else I have to escalate it on social
media if I'll not receive your prompt response