TalkCharge — Payments done twice. Money is hold with talkcharge only.

Address:Gurgaon

Hi team Talkcharge,

The subjected "TC[protected] & TC[protected]" are not processed by Talkcharge today from registered mobile number - [protected] (Sakshi.[protected]@gmail.com).

However, in both transactions the money debited from credit card and bank account (via UPI).

I HAVE ATTRACTED THE TRANSACTION DETAILS.
Confirmation message from Bank -

"Dear Customer, Your transaction of Rs 279.63 from ICICI Bank was successfully credited to the beneficiary CCAVENUES account XXXXXXXXIPAY on 15/01/2022 08:05:10 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank."

Please revert my money.

Thanks,
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TalkCharge customer support has been notified about the posted complaint.
Jan 16, 2022
Updated by nipunjain
Dear Customer, Your transaction of Rs 279.63 from ICICI Bank was successfully credited to the beneficiary CCAVENUES account XXXXXXXXIPAY on 15/01/2022 08:05:10 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank.

Jan 18, 2022
Updated by nipunjain
There are no update on my refund from Talkcharge.
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