TalkCharge — They are not allowing us to use our loaded Wallet balance

Website:TALKCHARGE Mobile App

I have loaded my talkcharge wallet using my credit card to pay for my Utility bills and mobile recharges on 17th Feb 2024. after i loaded the money to my wallet they are not allowing me to pay or use the money which I have loaded to my wallet.
I have wrote couple of mails but no solution provided.

I would be great if they can refund the money to my card or refund by using any other means or let me use it to pay for utility bills or buy gift cards.
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TalkCharge customer support has been notified about the posted complaint.
Mar 26, 2024
Updated by Veeraunnam
Still the issue is not resoled. still my amount got tuck in the Talkcharge Wallet.
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