TalkCharge — They are not doing my payment and not refund my money

Address:	Panchmahal, Gujarat, 382729
Website:	www.talkcharge.com/transactions

Dear sir,

on 2nd nov 2016, I have paid my mobile bill through talkcharge with Rs
270 adn My Order No. - TC[protected]
but on website they are showing that your payment is pending and Rs.270 was dedcuted from my account. I thought it was technical problem but today already pass 6 days and still they not done my payment. I aslo send many mail to them but there is no positive reply. I aslo compalint in National consumer and my compalint id is 67445.After all that i am here, please solve my problem.

website url:- https://www.talkcharge.com/
My Order No. - TC[protected]

thank you.
Janki patel