TalkCharge — Unable to Use wallet balance in recharge & bill payments

Address:

3rd Floor, JMD MEGAPOLIS, 323-324, Badshahpur Sohna Rd Hwy, Sector 48, Gurugram, Haryana 122019

I have invested more then 3 lakhs Rs. in talk charge wallet, Till December 2023, everything was working fine, but now they started new rules every time for wallet balance uses in recharges & bill payments. Firstly huge money for priority pass and after taking priority pass also we are unable to use our money as they capped limit on our wallet balance, now again asking for money to taking again priority pass for no limit cap & no bill failure issue. We cannot pay amount from our wallet balance for taking priority pass also.
In short our money is stuck with them and they are playing with lots of customers as they are giving cashback in their wallet which is not usable.