TalkCharge — wallet amount not spending

Address:

Jaipur, Rajasthan, 302012

Wallet amount not spending
Pls help me
Talkcharge not provided a single contact number and where we complaint for service regarding
[protected]@talkcharge.com not reply of complaint
And not solved the problem
I adding wallet money two months before and waiting for usages wallet money but not using mony
Whats the way of spending the wallet money otherwise return to bank account the money