TalkCharge — Wallet balance debited and payment not made to biller

Address:

Flat 6A Evershine Apartment Vikaspuri new delhi

I am having bitter experience. On 18th Jan I executed a transaction ie payment to BSES new delhi Rs 5400 plus Rs 1080 convenience fee . Talk charge confirmed transaction is successful but BSES not received the payment. I have to pay penal fees for delay payment to BSES as talk charge never remitted the payment. I got back money from talk charge after more than a month that too with repeated follow up and reminders. Again transaction done during the last 2 month all transaction are failed but money debited to my wallet and lying with Talk charge. They are horrible.