Tally Solutions — ownership changed without consent of the exact owner

Address:

Malappuram, Kerala, 676302

Sir, i bought a tally 6.3 (With hardware lock) during 2003, and the same was using till date. Now i need to upgrade the tally into gst, but when i approached the tally local partners in malappuram dist, kerala, they told me that the same was upgraded by some other tally channel partner without my consent to some one else (J c associates, calicut an accounting firm). I feel very bad about the company, tally a reputed world wide concern???. Shame on you. How can we trust them, as the same case may happen to so many clients like me. How can we trust the company with the software we are purchased by paying the money as they are demanded for their products is actually can use year after year. One a product is purchase by a customer, he is the owner of that product until he sold the same to some one. (This is the law) i am right?

For your clarification i am herewith giving the tally lock number[protected].