Talwalkars Fitness Solution — Money not refunding

Address:

Agra

I joined talwalkers gym firstly for monthly membership then i took 12 plus 1 membership at 10000 rupees in month of january and then in 5 6 days i left due to personal reasons and then i told the manager and he said he will but then he said accountant is not ther or any other reasons then lockdown occured and now he is saying that it is not refundable.
And he also didnt gave me the receipt also.