Talwalkars Fitness Solution — Requesting to return my refund

Hello! My self sumaiya begum member of nagawara gym branch banglore.. I have requested to return my refund... I got a call today for returning my refund from some consumer board /complain service instead of returning my refund thy are saying such procedures where i gonna pay them 2500... What kind of service is this iam v disappointed of your service... An i request u to pay my refund as soon as possible with proper payment method