I am a member of talwalkar gym at ghaziabad branch. I also have a massage package with the gym.
The customer care at ghaziabad centre is one of the most pathetic experience i have ever had in my life. The staff of this centre is completely unprofessional and unconcerned about any of the customer basic requirements. They have enough time to chat within themselves and keep on eating but do not have time to book appointments or attend to a non working steam room. There is absolutely no concern was someone else's time and schedule. Why does a staff does not note down appointments??? The steam room out of order since couple of days and still not fixed??? Talwarkar only concentrates on getting more customers without being least bothered about existing customers. The manager of ghaziabad branch also hardly does anything ever whenever a concern is brought to his notice. Your branch is full of incompetent staff and unprofessional people.
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