Talwalkars — Refund of Membership Fees due to unavailability of Talwalkar Branch

Address:Ahmedabad, Gujarat

We have taken 3 membership (of family members) @ Rs.11K in month of August-2014. Immediately (1 week) after the purchase, we had to shift to other city where Talwalkar branch is not available. We have used Gyme service for only 5 sessions (work-out card attached with attendance) for 2 membership and 1 membership is totally unused (even measurement is not done). After several visits to the Talwalkar - Paldi Branch, still I am struggling with the refund process. Every time they are giving silly excuse like company policy. Finally I have done written application (attached). Hope the management can understand and proceed the application.
+9 photos
Was this information helpful?
No (0)
Yes (0)
Talwalkars Fitness Solution customer support has been notified about the posted complaint.
Complaint comments 

Comments

We have taken 3 membership (of family members) @ Rs.11K in month of August-2014. Immediately (1 week) after the purchase, we had to shift to other city where Talwalkar branch is not available. We have used Gyme service for only 5 sessions (work-out card attached with attendance) for 2 membership and 1 membership is totally unused (even measurement is not done). After several visits to the Talwalkar - Paldi Branch, still I am struggling with the refund process. Every time they are giving silly excuse like company policy. Finally I have done written application (attached). Hope the management can understand and proceed the application.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Talwalkars Fitness Solution
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    185
    Pending
    0
    Resolved
    21
    Talwalkars Fitness Solution Phone
    +91 22 6655 3636 (Customer Care)
    +91 22 6612 6300 (Office)
    +91 22 6144 6767
    Talwalkars Fitness Solution Address
    7th Floor, NCL Building, BKC, Bandra (East), Mumbai, Maharashtra, India - 400051
    View all Talwalkars Fitness Solution contact information