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Tamil Matrimony Complaints & Reviews

1.2
Updated: Feb 17, 2025
Complaints 80
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18
Unresolved
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Tamil Matrimony reviews & complaints page 3

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R
Ranjithajayaram
from Tirupathur, Tamil Nadu
Mar 30, 2020
Resolved
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Resolved

Hi team,
I was married to mr. Sathiya saravanan mohan, working in td bank, toronto, canada. His native is tirupattur, tamilnadu. He is a fraud, he cheated me on marriage. He was already in living relationship with another women here and married me and brought to canada. He married me only for the sake of society and to introduce to his friends circle in canada and india and so that nobody will doubt on his affair with a women who is already married and she is also cheating on her husband, who is in india. Within 2 days of my arrival, i got slight doubts on this, but without any proof, i didn’t react in this. Soon he became alert and after introducing me to all his friends, he started torturing me emotionally and physically to go back to india. And one day they both assaulted me and were arrested by toronto police and the case is currently in the criminal court.
We got married in feb 2018 and he left in india for 1 year. I came to canada in feb 2019 and was going through this assault for almost 5 months, as i had no friends/family to help in canada.
I don’t remember his tamil matrimony id, as we were also, distance relatives, i didn’t report about our marriage to your site earlier.
The only details, i have about him are-
Name: sathiya saravanan m
Father name: mohan
Mother name: kasthuri
Native place: tirupattur, vellore diet, tn, india
Registered mobile no: +91 83444 60540
His current place: toronto, canada
Please team, kindly take action on these type of fraud people, let them not cheat or ruin any other girl’s life. Seeing these type of sycic people, getting scared to think of trusting any nri.
I have filled cases against in him on physical and sexual assaults in canada as well as filled a compliant in national commissions of india - nri cell.
For any further details, please do contact me on my email - [protected]@gmail.com
Aug 6, 2021
Complaint marked as Resolved 
Tamil Matrimony customer support has been notified about the posted complaint.
Aug 15, 2021
Updated by Ranjithajayaram
Status updated as Resolved by mistake
Dear Ms. Ranjitha Jayaram,

Greetings from Matrimony.com

We regret for the inconveneince caused. We have checked in our database with the phone number mentioned and we are unable to find any matrimony id.

Please send the Matrimony ID to [protected]@bharatmatrimony.com so that we can check and take it forward.

Also, we will support the authority with the details available on receipt of notice as per legal terms.

Regards,
Team Customer Service
Matrimony.com
Dear Ms. Ranjitha Jayaram,

Greetings from Matrimony.com

We regret for the inconvenience caused. We have checked in our database with the phone number mentioned and we are unable to find any matrimony id.

Please send the Matrimony ID to [protected]@bharatmatrimony.com so that we can check and take it forward.

Also, we will support the authority with the details available on receipt of notice as per legal terms.

Regards,
Team Customer Service
Matrimony.com
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    S
    Saravanan Manoharan
    from Hosur, Tamil Nadu
    Aug 28, 2019
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    Hi
    Am saravanan my m4937102. I have renewed my id at the end of may, it expired on 23.08.2019. Due to aadi month hold, i have shortlisted and got nos of some alliances, but now i am unable to see those nos. Past 2 yrs u people doing so many crazy things, but this ridiculous. I lost so much money. I never ask any judgement from ur side. I need only one thing i need those contact numbers that's all.
    Tamil Matrimony customer support has been notified about the posted complaint.
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      A
      ANANTHARAMAN VAIDYALINGAM
      from Thanjavur, Tamil Nadu
      Aug 7, 2019
      Resolved
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      Resolved

      Address: 641024

      Laast month end viz., july i registered for my son, since then there numerous calls from retail for making payment n becoming paid member. Accordingly on 1st aug there was a call from retail and i said i need tamilmatrimiony & iyermatrimony combo with offer. The representative asked me to go for sixmonth pack instead of three months pack which is economical. As per his advice i paid rs.8900 immediately online before making payment i was assured that tamilmatrimony & iyermatrimony combo will be activated as paid member. To my surprise i got a receipt for my payment as tamilmatrimony & brahmin matrimony combo has been activated. Immediately i called the same representative and said the mistake he said there is some technical issue n soon will correct. Since then ie., 1st august 2019 i continously contacting the same represemntative for which i was given an answer that it will be done. From 6th august he is not at all attending the phone. Till now i write this compalaint it has not been corrected. This is the sate of tamilmatrimony. The representative does not even have courtesy to attend the call. Because i have paid the amount and he is getting the commission on it he simply vanished from the scene. Very very worst service of tamilmatrimony. I advise all pls be cautious while making payment.
      Aug 7, 2021
      Complaint marked as Resolved 
      Tamil Matrimony customer support has been notified about the posted complaint.
      Dear User,

      We regret for the inconvenience caused to you.

      Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

      We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com. An executive from the customer service team will contact you to fully understand your concerns.

      Please feel free to write to [protected]@bharatmatrimony.com

      Regards,
      Team Customer Service
      Bharatmatrimony.com
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        R
        ratheeshjg18
        from Chennai, Tamil Nadu
        Mar 16, 2019
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        Address: 4/358 allamelu Nagar, Anna Nagar ext, old Perungalathur, Kanchipuram, Tamil Nadu, 6000063
        Website: mobile.tamilmatrimony.com

        This complaint regarding tamil matrimony customer the boy who named manival calling me for offer is continuously calling me even i said him that i have completed my night shift and i will call you back. She don't know how to handle a person who are interested. Sending appropriate messages & talking rudely to the customers. The boy name manival[protected] tamil matrimony customer care.
        Tamil Matrimony customer support has been notified about the posted complaint.
        Dear Sir,

        We regret the inconvenience caused to you.

        Please send your matrimony Id and your contact number to [protected]@bharatmatrimony.com

        Our manager from the customer service team will contact you to speak and understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading to customer delight.

        Further, we regret that our service couldn't live up to the expectations and the inconveniences you have faced due to the call from one of our executive.

        Also, we focus considerable effort on training our staff to ensure high levels of service and we shall further strengthen our initiatives in this direction based on your feedback. We earnestly hope that the negative experience you had will not come in future.

        All our customers are important to us and your mail will aid us in introspection and improvements in our processes ultimately leading to customer delight.

        Furthermore, we apologize, once again for the unpleasant experience and assure you, that every effort is being made to ensure that such lapses do not recur.

        We apologize, once again for the unpleasant experience you had.

        Regards,
        Team Contact Center
        Bharatmatrimony.com
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          V
          V deepak
          from Ariyalur, Tamil Nadu
          Dec 14, 2018
          Resolved
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          Resolved

          They are taking money without customers knowledge.. They read your card number (Debit or credit). If you are paid before transaction they collect all information about ur card and simply they are auto renewal after 2 months.. Without intimate they are doing this type of activities.. For me they are trying to take 4700 rs. But unfortunately bank will block my card due to suspect transactions... So be careful ur transactions... And also very poor customer service.
          Aug 8, 2021
          Complaint marked as Resolved 
          Tamil Matrimony customer support has been notified about the posted complaint.
          Dear User,

          We regret for the inconvenience caused to you.

          We apologize for the unpleasant experience you had. Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com

          Our manager from the customer service team will contact you to fully understand your concerns. Please feel free to write to [protected]@bharatmatrimony.com

          We would like to inform that while making the payment by selecting the credit card option the auto-renewal option will be enabled by default and the profile will be renewed with the same package and amount. Also we provide an option where you can “Uncheck” the same while making the payment.

          Also, we had also provided an option as “Membership Details” in the “My Home” page to switch OFF the Auto renewal facility. Since this facility was not switched off, it has been renewed automatically.

          Further, we do send mail alerts 3 times (before - 1 month, 7 days, 24 hours) before the renewal of the profile to turn off the auto renewal.

          Further more, we have mentioned this information in our Terms and conditions, which you have agreed to accept while registering the profile.

          We value your association with Bharatmatrimony.com

          Regards,
          Team Customer Care
          Bharatmatrimony.com
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            D
            dj.palaniswamy
            Jul 16, 2018
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            Address: 641016

            I am writing this with the utmost frustration of experiencing the worst and most atrocious customer service ever.

            I wanted to upgrade my account to 3 months pack for TamilMatrimony and konguvellalarmatrimony. The live chat agent said I can choose a twin pack.

            The twin pack available in the website was only for TamilMatrimony + Gounder Matrimony. But I wanted TamilMatrimony + Konguvellalarmatrimony. So he asked me to pay first for TamilMatrimony + Gounder Matrimony and he promised that he will then change Gounder Matrimony to Konguvellalarmatrimony after I make the Payment.

            I followed his instructions and made the payment. After the payment is made, I informed him to change the membership from Gounder matrimony to konguvellalrmatrimony. But then he said "sorry, it will be upgraded within 48 hours". I belived him again and waited. When I checked it this morning, it wasn't updated.

            So I contacted the customer service. The chats kept ending right after I start explaining the issue. So I had to explain the same issue to so many people in your live chat customer service. Some of these rude people ended the chat without giving proper response.

            Finally a guy in the live chat asked me to write email to this address and it will be resolved in 48 hours. I wrote an email and it's been 4 days and no response at all.

            They literally steal money from people. This is not the first time they are doing this to me. Earlier another friend of mine also experienced a similar issue where TamilMatrimony.com cheated almost Rs.50, 000 from him.

            PLEASE DO NOT USE TamilMatrimony.com EVER. NEVER EVER!
            Tamil Matrimony customer support has been notified about the posted complaint.
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              C
              Complainant003192
              from Chennai, Tamil Nadu
              Apr 15, 2018
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              Website: Tamil matrimony

              This person (M[protected] is a fraud and all the information furnished by him on his profile are fake. All his caste, education, job, salary, age details are fake. He's after money. There's a complaint in police station on his cheating through fake profile in tm. Cyber crime is reported about him blackmailing women after getting engaged to them using false pretenses. The case is pending in both police and cyber crime. He's studied only upto 8th standard and is 40 yrs old and a dalit. Is tamil matrimony catering to criminals like him?
              Tamil Matrimony customer support has been notified about the posted complaint.
              Apr 23, 2018
              Updated by Complainant003192
              It's been a week since i mailed and haven't heard from you. Shows how much you care about the authenticity of profiles you display or how much you care about complaints regarding fraudsters.
              Dear User,

              We regret for the inconvenience caused to you.

              Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

              Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com. An executive from the customer care team will contact you to fully understand your concerns.

              Please feel free to write to [protected]@bharatmatrimony.com

              Regards,
              Team Customer Care
              Bharatmatrimony.com
              ippadi than nadakkum vaya polandhutu panakkaran varanunu nenacha... enakku sandhosama irukku, , , , ,
              Lavanya M K Subramanyam's reply, May 10, 2021
              Hi Sir, glad to know that u r happy, .
              Before commenting on someone's experience make sure u know the truth.. I am an independent and I am not expecting any money from anyone.. and I didn't expect him to be richer than me.. he was a poor begger. I wish this kind of cheat won't happens to you.
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                N
                Nithyanandha Balaji
                Mar 12, 2018
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                Website: www.tamilmatrimony.com

                We have opened a premium member account in august. Since we couldn't follow up with many abroad based profiles, we upgraded our account to assisted service nri by paying around rs 25, 000. It is very poor service i have ever seen. After getting the amount from us, there was no follow-up based on the requirements. Very worst service and i would not recommend to any of my friends or cousins to go with this tamil matrimony assisted service nri. Almost 60 days passed and no accountable work was done. No extension in the days that was requested or in the refund in the amount.
                Tamil Matrimony customer support has been notified about the posted complaint.
                Hai
                i am sankaridurga from dindigul my id M5653791. marriage fix to me. so delete my profile. i am forgot my user id and password. please help me. my cell no [protected].
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                  G
                  georgetyn
                  from Chennai, Tamil Nadu
                  Jan 9, 2018
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                  Address: Chennai, Tamil Nadu, 600 041

                  Really worst service. Creating fake profiles and that too with spelling mistakes. I request the manager or the team leader please try to teach your employees to create a fake id without spelling mistakes of the candidate name and moreover take the customer's call after the payment done... I enquired and conformed that you are keeping the id after they got married, if that should be done from customer side, ask them to cancel the profile immediately... But i know the trick why you are not cancelling the profiles after the marriage.. That will make you money...
                  Tamil Matrimony customer support has been notified about the posted complaint.
                  Dear User,

                  We regret for the inconvenience caused to you.

                  Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

                  We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.

                  Regards,
                  Team Contact Center
                  Bharatmatrimony.com
                  Tamil matrimony is trying to get different membership fees. Every month the organisation is increasing the fees. The fees are not fixed one and every staff is trying to get different fees.

                  Requesting to Please investigate on the fee structure and renewal conditions. I feel that they are charging over the limit.
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                    R
                    ramgee_1
                    from Coimbatore, Tamil Nadu
                    Dec 9, 2017
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                    Address: Chennai, Tamil Nadu, 600027
                    Website: www.tamilmatrimony.com

                    Such a waste of money i can't believe the company ecists. And added to it or was recently listed in the stock exchange fraud group, pls do not subscribe to assisted service at all, better to find ur own bride or groom. I paid 14000rs and didn't get any services except getting phone numbers of brides, which mostly didn't even answry calls. Callous and wasted energy, time, money. So i advice people to ignore their calls. They will confuse and make u work for ur money paid to tjem. Cheats are following members, santhosh marketing, karthik relationship mgr, santhi mgr, sumithra rm
                    Tamil Matrimony customer support has been notified about the posted complaint.
                    Membership ID : M4206109

                    Your Order ID is: M4206109-[protected]

                    You did renew my account without my knowledge, how can do this.

                    I want my money back.

                    I can’t reach customer service via phone/email
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                      M
                      Murali_kg
                      from Chennai, Tamil Nadu
                      Dec 2, 2017
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                      Address: Chennai, Tamil Nadu
                      Website: www.matrimonyphotography.com

                      I have booked this team for my wedding & reception function. There are lot of confusions happened because of them.

                      1. Videographer has not reached in time for marriage. After wedding knot has completed he has reached the hall. Relatives started taking videos in their mobile. Became very shy for us in front of the whole relatives. This event happened in the month of july'17, but till now they have not approached us for the videos captured in mobile. If they would had got those videos from me, i would appreciate and forgive their mistake. This proves that they are not in a idea to deliver the promo video which they had committed. I feared that these absence should not happen in the early morning, as a precaution i have arranged them a guest house at a distance of 100 mtr from my residence. But the video-grapher left somewhere in the mid night. I (Marriage groom) at the busy point, followed up with the camera man at 5.10am, that moment only i came to know that video person is not available. Again i called the co-ordinator, then he has passed me another number to contact, he told that he is waiting in pondicherry bus stand for bus at 5.30am. Mugurtham is by 6 am. Then immediately i arranged for a taxi and paid rs.3500/- for just 30 kms. Inspite these action, he can't reach in time to capture the important moment.

                      2. Booked for 2 photo-grapher and 2 video-grapher for the reception event. But only one video-grapher came for the event. The people attended my event is near about 3800. I am sure that only stage is covered in video footage.

                      3. Helicam person is not professional. He should be college student. He dosen't have much exposure to shoot a big event. Moreover he is not in the function hall for more than 1 hour and we finally found him at the car park speaking in mobile.

                      4. They have not showed the photos for album selection so far.

                      5. They have not scheduled for out door shot so far.

                      6. Candid photo shoot for bridegroom is not happened. Which is promised to give as a separate album. Photographer refused to take pics, as the time was 11pm, because he is supposed to be in another function in the early morning.

                      Above all, i would like to appreciate their finance team, they are having a very good follow-up call center team to keep calling for payment. Every day 3-5 different telecaller will call and ask for payment. We used to repeat the above said scenario to every new person. At one point of time, got irritated and shouted the caller. Later on, felt bad in this regard.

                      I have made many request through email, but no response is offered to me since last 3 months. Only payment settlement is requested from their end, that too whenever i call for album and video.

                      I dont like to blame them blindly, i have seen very good output for their works. Did lot of good works and good creativity themes. But, due to mismanagement these problems had occurred.
                      Tamil Matrimony customer support has been notified about the posted complaint.
                      It is worst experience. my marriage is on Nov1/2017. till now I dint get photo and video.one we got soft copy of photos. Also I was not satisfied with photos which was taken. very poor response whenever I reach them.

                      Customer Id :MD_12164
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                        V
                        venkatesh118
                        from Chennai, Tamil Nadu
                        Nov 29, 2017
                        Resolved
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                        Address: 600040

                        Very worst services and total waste of my money.., they are cheated my amount.., i am not satisfied services (Only booking not used) so refund my money more than 5 months. They 5 months not refund my money. Saravanan, karthik, siva, thangaraj all person useless fellows. They are not working and not proper services and they cheated my money.. So dont use any type services in tamilmatrimony services...

                        Very worst services.., very worst services.., very worst services.., very worst services.., very worst services..,
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Tamil Matrimony customer support has been notified about the posted complaint.
                        Dear User,

                        We regret for the inconvenience caused to you.

                        Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

                        We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.

                        Regards,
                        Team Contact Center
                        Bharatmatrimony.com
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                          Dinesh6717
                          from Bengaluru, Karnataka
                          Nov 24, 2017
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                          Address: Bangalore, Karnataka
                          Website: Tamil matrimony

                          Sir recently i have made a complaint in consumercomplaints.in. Regarding cheating of my money by tamil matrimony. After making the complaint i immediately received a so called reply from tamil matrimony stating an apology (Namesake) and they asked me to send my details to an email [protected]@ tamimatrimony.com. They promised they will refund it but even after sending the email i got no response. They are looting hard earnt money and they pose themselves as innocent. I request people to stay away from tamil matrimony they will cheat your money. I request all o[censored]s, who have been cheated by this company, should start a common forum and should file a complaint against them.
                          Tamil Matrimony customer support has been notified about the posted complaint.
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                            B
                            Blandina
                            from Chennai, Tamil Nadu
                            Oct 3, 2017
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                            Address: Chennai, Tamil Nadu, 600010

                            I searched the net and found that dr harry akash from london is fake what if i paid the amount i could have lost money pls don't accept fake profilers thanks to frnds who filed complaint and saved me i come from middle class family so pls accept genuine profilers i m looking for genuine partners he could have misused my details and all i don't think this should be left alone i don't know how how many girls he will scam like this he is big fake don't ever trust him he speaks charmingly
                            Tamil Matrimony customer support has been notified about the posted complaint.
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                              A
                              Arul Rajan
                              from Eraniel, Tamil Nadu
                              Sep 27, 2017
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                              Address: Chennai-Adyar
                              Website: photography.tamilmatrimony.com

                              We had arranged for wedding photography and reception using video, regular photographer and candid. While going through the raw photo's, the candid photo is ok, but the regular photos which are supposed to be shot well are either shot in overexposed light or underexposed light. Worse, many important shots have been goofed up. Marriage being a one time issue, vital moments have been missed because of photographer's inefficiency. When we requested to improve the photo's using technology which is possible, the agency is adamant that their photos have come out well and not budging. We are yet to see the video footage before commenting on it.
                              Tamil Matrimony customer support has been notified about the posted complaint.
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                                A
                                Anu d.
                                from Chennai, Tamil Nadu
                                Aug 22, 2017
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                                Tamil matrimony representatives from guindy branch called me to pay classic package for 3500₹. They mentioned that if we go direct to guindy office and pay in check they will provide same package for 3300₹. But i opted online payment.
                                They will give offers like 2 months profile highlighter
                                1 month extra validity (Based on package its 3 months only)
                                And increase view phone number from 59 to 70.
                                He asked me to pay the amount first and these will reflect in backend within half a day or 24 hrs...
                                I asked it in writing but he told he can't give that but asked me to trust him based on humanity. He also gave his personal number to call and ask him if any problem occurred.
                                But it has been 3 days, the told offers are not added. It displays the original offers mentioned in the online only.
                                I called him but there were 2 other people spoke thru that number but not the guy who spoke to me when i paid the package.
                                Now these people say that we need to call them after 90 days and request them to increase the days to 120.
                                For view phone number he told he will do in 5 mins but it has been 14 hrs from now. No change reflected.
                                The representatives were sudhakar, vijay, manikandan from guindy branch.
                                Phone: +[protected],
                                +[protected]

                                This is the third time they are cheating like this. They talk talk talk for hours and hours and they cheat that they will update the backend once amount paid. But they are not doing it after we paid money,
                                As its life for us we are paying money and seeing matches. These people are utilising and making money worsely.
                                Tamil Matrimony customer support has been notified about the posted complaint.
                                Dear User,

                                We regret for the inconvenience caused to you.

                                Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

                                We're very sorry to hear this. Could you please send your matrimony Id and contact number immediately to [protected]@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.

                                Regards,
                                Team Contact Center
                                Bharatmatrimony.com
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                                  B
                                  barvinbanu
                                  from Chennai, Tamil Nadu
                                  Jul 19, 2017
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                                  Address: Chennai, Tamil Nadu, 641005
                                  Website: tamilmatrimony.com

                                  I have taken assisted service in bharat tamil matrimony. I requested them to send the profiles that i desire. They not only failed to send the required profiles, but the service is not up to the mark. Each and every time i have to contact for the updates. Even if requested to change the relationship manager but not changing her. They r telling that because of frustration i am complaining. Marriages are not in their hands. But if they send the suitable profiles we could talk. Just like that they are sending profiles. Not at all searching. Even they are arguing that they will send only 4 profiles a week. Searching that kind of profiles will take only half an hour to one hour. For a complete week they are spending this much time to send profiles. Even they have the option of searching through keywords. But they r not utilizing it. Before paying money they used to call frequently but after paid money poor response and service. Pls take into care as the matrimonial websites wanted to extend the period so that they can get money from the customers.
                                  Tamil Matrimony customer support has been notified about the posted complaint.
                                  Dear User,

                                  We regret the inconvenience caused to you.

                                  Please send your matrimony Id and your contact number to [protected]@assistedmatrimony.com and we'd like to speak and understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading to customer delight.

                                  We apologize, once again for the unpleasant experience you had.

                                  Regards,
                                  Team Contact Center
                                  Bharatmatrimony.com
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                                    R
                                    roshniN
                                    from Chennai, Tamil Nadu
                                    Jun 15, 2017
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                                    Address: 600089
                                    Website: Tamilmatrimony.com

                                    Hi sir,

                                    We got a request from m4898903 (Tamil matrimony.com) for marriage proposal. Looking at the profile we found it pleasing and agreed to proceed further. Just before the final stage we enquired about the persons qualification and occupation. His profession was updated as software professional with m. Tech degree. When investigated we found that he has given us fake name & work address. He has now deleted his account itself and blocked our numbers as well. This incident has brought distress to our family and we are still recovering from the shock. Request you to please investigate so that he does'nt play in another girl's life.

                                    His contact name : ashwin but database shows sachin.
                                    His contact numbers: [protected] and [protected]
                                    Tamil Matrimony customer support has been notified about the posted complaint.
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                                      G
                                      gr traders
                                      from Chennai, Tamil Nadu
                                      Jun 5, 2017
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                                      Address: 620012
                                      Website: TamilMatrimony,community matrimony

                                      We asked to register to tamil matrimony. To mrs vasanthi. We already enrolled 6months for assisted we fed up the service. So we didn't pay our amount. This person called us and told we give good service. Until she received payment after that she is not picking our call. And she enrolled our service to community also.. Kindly look into the problems.. We won't suggest tamil matrimony to any person due to lack of service. Please don't waste your time
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Tamil Matrimony customer support has been notified about the posted complaint.
                                      Dear User,

                                      We regret the inconvenience caused to you.

                                      Please send your matrimony Id and your contact number to [protected]@assistedmatrimony.com and we'd like to speak and understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading to customer delight.

                                      We apologize, once again for the unpleasant experience you had.

                                      Regards,
                                      Team Contact Center
                                      Bharatmatrimony.com
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                                        R
                                        rpownraj
                                        from Bengaluru, Karnataka
                                        Apr 1, 2017
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                                        Address: 560075
                                        Website: www.tamilmatrimony.com

                                        Tamil Matrimony Fake and Cheating Staff. i got Call From Tamil matrimony Agent Revathy ( 99xxxxx740 ). she asked me to pay 3000rs( Renewal Fees ) via imps to the Axis Bank account
                                        A/C No: [protected]
                                        IFSC Code: UTIB0000866

                                        as per she told i sent payment on ( 1 / 04 /2017 at 3:10pm by IMPS Transaction Number ::[protected] . then i called her and told that as per she told i deposited the money ... then she told She will do the Renewal For my account in next 30mints ... but Still Now my account is not Renewed and Revathy also not picking the call .. i have all the proof how Revathy cheated me.

                                        So Friends don't Believe this Type of Tamil matrimony Staff who will Cheat you once you done the Payment .

                                        My Ticket ID is 214941
                                        Tamil Matrimony customer support has been notified about the posted complaint.
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