People-Group / People Interactive India Customer Care
People Interactive India Pvt. Ltd.
Customer satisfaction rating: 21%
Submit a Complaint
259
COMPLAINTS

People-Group / People Interactive India Customer Care

People Interactive India Pvt. Ltd.

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Address
2B (2) (ii) Ground Floor, Film Centre, Building 68, Tardeo Road, Tardeo
Mumbai
Mumbai City District
Maharashtra
India - 400034

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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1860 200 3456  (Shaadi.com)
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9

Phone:
Phone:
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+91 22 2481 2277  (Customer Relations)
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Fax:
Fax:
+91 22 2351 7692  
+91 22 2481 2300  
+91 12 4469 4619  
+1 718 502 9139  (USA)

Additional info
Shaadi.com Customer Support

Shaadi.com Contact Details

People Group

Customer Relations
83/C, Hansraj Pragji Building, Off Dr. E. Moses Road, Above Durian Furniture Showroom, Worli, Mumbai - 400018
Tel: 1860-500-3456 (Standard Charges Applicable)
Tel: +91 22 2481 2277
Fax: +91 22 2481 2300

People Infocom
Shiv-E-Numh, 2nd Floor, 205 Dr Annie Besant Road, Worli, Mumbai - 400 018
Tel: +91 22 4200 7007
Fax: +91 22 2495 5142

People Interactive
Unit No. 546, Udyog Vihar, Phase-5, Haryana, Gurgaon -122016
Tel: +91 12 4469 4600
Fax: +91 12 4469 4619

USA
Indus Interactive Inc, 2 King Arthur Ct., Ste 3, North Brunswick, NJ 08902, USA
Fax: +1 718 502 9139

UK
Euro Interactive, 204-226, Imperial Drive, Rayners Lane, Harrow, Middlesex, England, HA2 7HH
Fax: +44 20 8866 9954

View More Information...

Customer satisfaction rating
21%
Complaints
259
Pending
14
Resolved
49
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So far so good - The company responded to our notifications and is working on resolving complaints.

People-Group / People Interactive India related photos (40)

People-Group / People Interactive India Complaints & Reviews

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People-Group / People Interactive India — jeevansathi.com

 Pizipa on Jul 11, 2019
A watsapp msg from +[protected] mentioning that the person is tanveen singh and he is interested to get married to you. He will chat with you for 4 to 5 days and finally will ask to send him money for his mommy's treatment. He will say that he will return the amount once he z back in india. This is a scammer who tries to take money from you on pretext of getting married to you. Beware....
Complaint comments  Read comments Complaint category Online Dating Services

Shaadi.com — asking for sensitive personal information

 reet5151 on Jul 6, 2019
Shaadi.com asking for immensely sensitive information ; driving license and passport information hence making us vulnerable to face future fraud coming our way which we have to deal with of our own. This is not right on their part to abruptly sending email to cancel the account and demanding this information and not leaving any phone number to call or giving any alternate option. They should leave their phone number to contact them to support documents via media/skype for those who don't want to upload the document s. By now shaadi.com is aware people are not comfortable to upload the sensitive...
Complaint comments  Read comments Complaint category Online Dating Services

People-Group / People Interactive India — shaadi.com - profile deleted without any reason after buying platinum plan

 Varunesh S on Jul 5, 2019
I bought a platinum plan for 1 year on the 16th of june as i wanted to find a bride. However after less than 2 weeks, they deleted my profile without any reason. I contacted the support (Which was very difficult as i am in mauritius and the toll number does not work) in delhi and they asked for my passport etc. I sent them by mail and also by watsapp. They said they would unblock it, but they didn't.

I later sent a mail to the care department, but they replied saying they can (T unblock my profile. They said i had other reasons than matrimony. Is this a joke?? Why the hell would...
Complaint comments  Read comments Complaint category Wedding services

Shaadi.com — shaddi.com: id: sh95842018, anurag sharma complaint [Resolved]

 ankita chadda on Jul 1, 2019
I had last three experiences with shaddi.com are very bad, though i complaint but they did not take much action. Specially sh95842018, anurag sharma, dentist from south delhi. I asked then to check his divorcee degree but they didnt, does driving lisense will this out.

He is a narcissist by nature, he talk to you nicely and suddenly start shouting and say all bad words, he is not having his divorcee degree, how can you assure weather he is still married or divorcee, shared nude pics of himself, he just wanted to do everything before marriage to test you, as he said. And when you say...
Complaint comments  Read comments Complaint category Wedding services

Shaadi.com — vip service

 Adi86 on Jun 21, 2019
I became a VIP member thinking it would benefit me and they paint such a pretty picture that we will send prospective matches in Mumbai till Andheri only.. It's been 1 and a half month and no conversations with anyone plus no meetings also. The Mumbai team is crap and now they are not willing to refund the money.They had promised that the account team will get back with the details to refund the amount but nothing till now.Its been 15 days since I complained but they don't even make me speak to the senior and my retired parents have to personally go and it's such a waste of time.Its not cheap, we've...
Complaint comments  Read comments Complaint category Online Dating Services

Shaadi.com — the worst dating site ever!!!

 Indy Singh on Jun 15, 2019
I am surprised this site is still running!! as the reviews from everyone who has used it have all been negative!!! poor customer services!! fake profiles!! admin canceling paid memberships at anytime!! outdated software!! over priced!! i think anyone outside of india should be aware!! this is a backwards website run by backwards people!! you will not find anyone decent using this site!! my own personal experience has been very poor!! i have just had my paid profile cancelled 6 months in.. For refusing to send my passport details!! i do not have anything to hide but i do not feel safe sending my...
Complaint comments  Read comments Complaint category Municipal Corporation

People-Group / People Interactive India — vip shaadi fraud practices

 Shreya_Singh1508 on May 20, 2019
Shaadi.com — vip shaadi services: complaint


Dear sir/madam, upon various representations and submissions from your end, i took the vip services offered by you (Sh[protected]. The highlights of the issues being faced by me are as follows: 1
1) first of time they took three weeks to get me a representative the later customer representative hardly called 10-15 times whole time. He always called around my work hours and even repeatedly telling him to call after work hours or in weekends. There was no transparency in his call and most of the matches were really bad and...
Complaint comments  Read comments Complaint category Wedding services

People-Group / People Interactive India — shaadi.com refusing to refund

 Raghav Chandra on May 14, 2019
I activated annual membership by mistake, and asked customer service to immediately deactivate the service as it's not required, and kindly refund the money back.

The person representatiing shaadi.com assured me he pushed the request forward and my account will be deactivated with 48hrs and i will get refund with 7days.

After 48hrs, i contact them again asking about the status, and they accuse me o[censored]sing there services. And they will not be able to refund the amount because of their company policy.

First of all i didn't wanted to use it, but i asked...
Complaint comments  Read comments Complaint category Wedding services

Shaadi.com — fake profiles in shaadi.com

 lucky cahr on May 11, 2019
Fake profile
Hi,
Like many others i had registered on shaadi.com for getting good marriage proposal.
I would like to mention myself as unlucky as i have came across the maximum number of fake profiles.
Hit listing the fake profiles below:

1. Saurabh dayal :sh 44524899
This person is from delhi, showcases that he has manufacturing company named ooz water unit. Very smart in usage of english language and showing as if he is from a big firm and royal family. I have been trapped for money. I haven't still not received my money.

2. Swapneel...
Complaint comments  Read comments Complaint category Online Dating Services

Shaadi.com — continuing promoting fake profiles

 Diksha Monga on May 9, 2019
This is for abbas acharya and kunal mehra profile and many more on shaadi.com. I took 3 months membership whereas i close account in less than 2 months after visualizing 80 percent profiles are fake there.

I first informed them about fake profiles and still they dont look at it in any way.
Then people on there websites are asking for money most times.
People use skype no. There and fool others.

I dont know why this marriage websites promoting criminal on their websites. Above all no refund information are given to me so far....
Complaint comments  Read comments Complaint category Wedding services

People-Group / People Interactive India — gaurav sharma [Resolved]

 Abhijn on May 7, 2019
Dear sir,
Below person have make profile in shadhi.com and we want to know the i'd made by person is correct or not. As my cousin is going to marry him soon and person asking to settle her with in nri country. Kindly provide the details asap. Sharing some information which is with us.
Name :gaurav sharma
Mail i'd :[protected]@gmail.com
Mobile no: +[protected]Uae), [protected] (Uk)...
Complaint comments  Read comments Complaint category Online Dating Services

People-Group / People Interactive India — vip shaadi - a sham

 saboogwl on Apr 26, 2019
We we're lured into subscribing to vip matrimonial services offered by shaadi.com. Before we paid the charges we received numerous calls from several executives including someone who claimed to be the head of the service. Mr. Ameya deorukhkar was appointed as our counselor. We are sorry to say that during the tenure of three months we did not receive even one fruitful connection. Ameya kept making false promises but did not make any efforts at all.in fact he didn't follow up on the interests which were received by default in our profile. Ameya only knew how to talk sweetly and pass his time. He...
Complaint comments  Read comments [1]Complaint category Wedding services

Shaadi.com — fraud and fake promises by its employees

 Atul198singh on Apr 20, 2019
Hi my name is atul singh, i made a profile for my sister on 15/04/2019 in shaadi.com because its employees called us and promise us to provide suggest of atleast 10 boys profile from chhattisgarh (As we are interested in boys from. Chhattisgarh) but not a single profile is shown in there app when i told them. They misbehaved with me and my mother and told sorry its the fault of app and you paid to app not us, the same employee who used to call us hundred times a days now not pick up our phone call and even behave terribly with us, the main reason why we purshase daimond plus plan is because this...
Complaint comments  Read comments Complaint category Wedding services

Shaadi.com — fraud - chor and fake company

 Astabrigade on Apr 19, 2019
This company is fraud and fake company. The executives from this company will call you many times till you are unpaid member. They will ask you to take membership plans and when you finally take a membership plan, they will delete your id on account o[censored]nspecified information.

Most of the profile here are fraud - fake and are not verified. I thought it's a good company / website where i will find a good partner. I discovered that most of the female profiles are unverified by the company and they are still active to promote and lure male clients / customers. I paid them for the plan...
Complaint comments  Read comments Complaint category Online Dating Services

People-Group / People Interactive India — need refund for 1 year paid services

 rajumahraulia on Apr 7, 2019
Dear sir/madam,

After paying for the 1 year full service (7000 inr approx) to shaadi.com i am writing this complaint.

Myself raju mehraulia and i created a profile of my brother on shaadi.com who live in haryana

Their customer care team called me and committed me that i can see boys and girls both contact details on the website for my brother and sister but after purchase, they informed me that i can see only bride profile as i paid for the profile of my brother only. I paid them for looking the 660 contact numbers of the brides and grooms but i didn’t...
Complaint comments  Read comments Complaint category Wedding services

Shaadi.com — refund from shaadi.com for vip services

 neema rashmi on Apr 1, 2019
I have paid 35000/- and available vip service where i will get relationship manager who can filter best geniune profile as per my requirement and arrange meetings. But as per commitment not a single meeting arranged. My package for 3 month in which 2 months already finished. Now they are telling we can give you profiles but are not responding they can't do anything.
Shaadi.com having 70% fake profiles.
I ask to cancel service and refund money they are not agree.
Neema
[protected]...
Complaint comments  Read comments Complaint category Wedding services

People-Group / People Interactive India — not explain clearly about product

 Nilesh Bhai Patel on Mar 29, 2019
I joined the vip shaadi. Firstly when the peoples are money hungry they are tried to convince other way.

They don't have enough profiles (If you are looking in your cast)

In my case sells person explain me like that "if you keep your choice open then you have more chance to get choice" i strictly inform them about we have first preference in our cast (Patel).

After one week i get phone call from vip shaadi about they don't have profile in patel cast. The lady over to phone is very rude and tried to drive us on stick.

Please think 100 times...
Complaint comments  Read comments Complaint category Wedding services

People-Group / People Interactive India — regarding service

 kumarrdr on Mar 23, 2019
Dear sir/madam
Good evening,
This is to informed you that i have registered my daughter profile for marriage in select shaadi app name madhavi singh. I paid the amount 15000 for 90 days. For select shaadi side and their rm assured me our service is the best service from all over matrimonial site but the truth is very different after the payment nobody give satisfied service to me. I discontined the select shaadi service almost 25 days ago but till now either my amount is not refunded nor give the service this is very frustrated. I talked so many times in call centre also their concerned...
Complaint comments  Read comments Complaint category Wedding services

Shaadi.com — select shaadi service- fake promises while selling

 pma2212 on Mar 22, 2019
I have taken select shadi scheme for 3 month on the information provided by me by sheifa. She lied evrything just to sell the memebership.
She lied that there will be different profiles which a paid memeber cannot see until he has select shaadi. Also she lied that first of all only VIP,
Slect memebers will be given preference and then to rest. Also she claimed that I will be amazed when I will see the proposals thata ar there in their database who
are looking for my type of girl. But to my dissatisfaction, nothing of these happen.

She suggested for SELECT scheme...
Complaint comments  Read comments Complaint category Wedding services

People-Group / People Interactive India — assisted service

 kumar.udaykumar on Feb 22, 2019
I've spent rs 16245 on select shaadi services on shaadi.com in the year of 2018 after giving assurance. I'd been keeping on telling them from starting you are not giving proper service because they were not functioning according to my preferences. And i have given a complaint to customer care also but no action is taken. Then my relationship manager started giving missed calls and when i called his phone is busy then i send a message why you are giving missed calls and not lifting calls he text me i will call you. Please refund my money he told it is not possible and then he told my team lead will...
Complaint comments  Read comments Complaint category Wedding services

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