Tamil Matrimony — Complaint on Tamil Matrimony fraud activity

Hi Team,
This is my Matrimony id M6124355.

I have opted for 4 times as the member in Tamil matrimony/Vanniayar Matrimony .
The below are the issue or fraudulent activity handled by Tamil matrimony team to earn money.

Issue 1. Each and every time I have viewed contact numbers of few profile.
Whenever my package got expired those visited profile are also going to hidden they asked me renew again to revisit the mobile number.
(I have paid 10K for 6month subscription for those contacts but still they are hiding)

Issue 2.
The app is showing only 50 to 60 profile maximum those are getting recycled. Whenever the package is got expired they are show new profiles so that it asking us to purchase again to view for new profiles.

Issue 3
I could see so many fake profiles in the Tamil matrimony even they are doing the validations.
(when I check with the customer care they are asking me to take the prime membership to avoid those)
Why I need to purchase/renew my id, if profile are not properly validated at there end.

4. My profile validity expired yesterday.
When I try to view the matching profile everything is getting hidden.
Is that how you they will cheat the people to get the money out of them .
I have paid 50k for 4 subscriptions till now even they haven't shown any concerns on validity during the second wave.
They are hiding the already visited profile.

5. They are keep on calling during the expiry of the membership.
There is nothing has been done during 6 month of the membership period.

These are some basic issue i have highlighted, The company is moving completely to unethical way to earn money from the people.
Please take necessary action.

This is like a fraudulent behavior and cheating the people for your benefit.

I have attached the sample screen shot for the same.

Regards,
Vasanth Kumar
[protected]
M6124355
+2 photos
Was this information helpful?
No (0)
Yes (0)
Tamil Matrimony customer support has been notified about the posted complaint.
Jan 15, 2022
Updated by Aiwan44
Still the issue is open
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tamil Matrimony
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    23%
    Complaints
    78
    Pending
    0
    Resolved
    18
    Tamil Matrimony Phone
    +91 41 3450 0095
    +91 44 2463 1500
    Tamil Matrimony Address
    No:94, TVH Beliciaa Towers,10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai City Corporation, India - 600028
    View all Tamil Matrimony contact information