[Resolved]  Tamil Matrimony — M5387823 - not receiving mails

This profile in the above customer ID has been created for my son. We were receiving mails for matches and interested alliances in the mail ID we had registered i.e [protected]@gmail.com. For the past 6 days we were not receiving any mail in the above ID. I made a complaint five days back on this issue to your Tiruchirappalli office. We have registered ourselves under the subject customer ID only and made our full payment against this ID. It is understood there is a duplication of customer ID. Kindly consider the following customer ID and email ID alone and delete the duplicate IDs if any.
member name: V.Balaji
Customer ID: M5387823
email ID: [protected]@gmail.com
Please correct the system and resolve the issue ASAP.

Thank you.

R.Vijayakkumar.
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Aug 7, 2021
Complaint marked as Resolved 
Tamil Matrimony customer support has been notified about the posted complaint.
Nov 04, 2020
Updated by Vijayakkumar R
Tamil Matrimony — M5387823 - not receiving mails
This profile in the above customer ID has been created for my son. We were receiving mails for matches and interested alliances in the mail ID we had registered i.e [protected]@gmail.com. For the past 6 days we were not receiving any mail in the above ID. I made a complaint five days back on this issue to your Tiruchirappalli office. We have registered ourselves under the subject customer ID only and made our full payment against this ID. It is understood there is a duplication of customer ID. Kindly consider the following customer ID and email ID alone and delete the duplicate IDs if any.
member name: V.Balaji
Customer ID: M5387823
email ID: [protected]@gmail.com
Please correct the system and resolve the issue ASAP.

Thank you.

R.Vijayakkumar.
Complaint comments 

Comments

Hello Mr Vijayakkumar

Thank you for writing to us.

This is with reference to your query on 04/11/2020 expressing concern over the not receiving mails we regret the inconvenience caused to you.

As our Team spoke to you and the issue has been resolved.

However, if you still require any clarification on this query, quote the reference/ticket number and email us at [protected]@bharatmatrimony.com, call[protected] or chat live.

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