Tamil Matrimony — Forgery - Auto deduct money from account

Website:www.tamilmatrimony.com

Dear Sir/Madam,

Subject: Forgery by tamil matrimony, auto-deducted money from my account

Before 3 months, I have registered with premium membership through my mobile app not desktop version. 29Nov2016 again 159 SGD dollar is deducted from my saving account for auto renewal. i shocked, asked matrimonial agent, they are telling by default, auto-renewal option is enabled for foreigners for "unstopped service". it' completely cheating and fraud.

I didn't login matrimonial in desktop web version earlier (started today only), i have used and registered via mobile app only. no more option for auto-renewal option in mobile app, so how can i enabled auto-renewal from my end.

159 SGD dollar is nearly 8000 INR. tamil matrimonial is cheated me and got my money. they are fraud. also they are telling money is non-refundable.

also they are telling, we will give one more month extra for your matrimony id. they did forgery with me. I need justice. please help anyone for my problem. now i am in singapore. my name is sathish and number is[protected].

please help me to get back my money. please give idea to me where to register complaint and file case against this.

thanks.
sathish
+[protected]
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Tamil Matrimony customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

An executive from the customer care team will contact you to fully understand your concerns.Please feel free to write to [protected]@bharatmatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com
Sir my profile id is M4821375 Pravin . Send mail is blocked.so I kindly request you to remove the block

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