Tamil Matrimony — indecent behaviour

 
2 Reviews
4/358 allamelu Nagar, Anna Nagar ext, old Perungalathur, Tambaram, Kanchipuram District, Tamil Nadu, India
 ratheeshjg18 on Mar 16, 2019
This complaint regarding tamil matrimony customer the boy who named manival calling me for offer is continuously calling me even i said him that i have completed my night shift and i will call you back. She don't know how to handle a person who are interested. Sending appropriate messages & talking rudely to the customers. The boy name manival[protected] tamil matrimony customer care.

indecent behaviour

Complaint Status


[Mar 17, 2019] Tamil Matrimony customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Dear Sir,

We regret the inconvenience caused to you.

Please send your matrimony Id and your contact number to [protected]@bharatmatrimony.com

Our manager from the customer service team will contact you to speak and understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading to customer delight.

Further, we regret that our service couldn't live up to the expectations and the inconveniences you have faced due to the call from one of our executive.

Also, we focus considerable effort on training our staff to ensure high levels of service and we shall further strengthen our initiatives in this direction based on your feedback. We earnestly hope that the negative experience you had will not come in future.

All our customers are important to us and your mail will aid us in introspection and improvements in our processes ultimately leading to customer delight.

Furthermore, we apologize, once again for the unpleasant experience and assure you, that every effort is being made to ensure that such lapses do not recur.

We apologize, once again for the unpleasant experience you had.

Regards,
Team Contact Center
Bharatmatrimony.com

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    Tamil Matrimony - indecent behaviour