Tamil Matrimony — Poor service from customer care centre

Tamil Matrimony — Poor service from customer care centre

C chandrasekaran j from Chennai, Tamil Nadu

I am having two regn with TM. One for my daughter M2460522 and for my som 2452065. I have renewed the membership for M2460522 0N 02-02-21 for 6months platinum at Rs.5000 +gst. Immediately I tried to renew the membership for M2452065 for 6months platinum whereas your agent quoted the rate Rs.5900 +gst. Serial no. of Invoice: ITNBM[protected] I don't find any reason for the increase of Rs.900/- within few minutes Despite providing the invoice details for Rs.5000/- your agent has behaved differently. Advice somebody to call me & resolve the issue. Was this information helpful? No (0) Yes (1)
Tamil Matrimony customer support has been notified about the posted complaint.
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Bharat Matrimony Customer Care

from Chennai, Tamil Nadu

Hello Member,

This is with reference to your email dated 04/02/2021 that could not able to renew your premium membership.

Congratulations on becoming a Premium Member!

We have checked and found that you have already renewed your premium membership on 05/02/2021 for Platinum - 6 Months and you can follow the below path to verify the subscription details.

For further assistance on this query, quote the reference/ticket number and email us at [protected]@bharatmatrimony.com, call[protected] or chat live.