Tamil Matrimony — Premium Subscription discount refund not received

Address:

Lenskart back side, No:57, 1st Main Rd, Gandhi Nagar, Adyar, Chennai, Tamil Nadu 600020, India

Dear Sir,

my name is Vengedash murungan bearing an account in Tamil matrimony with ID no: M8197727, i have been offered with offers and discount to subscribe premium plan through chat and mail, as per the mail received from the personal of Tamil matrimony my refund has to be received within 5 days, but its been 46 days i still didn't receive my refund.

After i sent a mail to Tamil matrimony helpdesk on 11-Aug-2022, i received an reply on 10-aug-2022 mentioning that i will recieve the refund within 10 working days, yet still i didnt recieved the refund,

i have sent 3 reminders after that and still didnt get an reply.

Please find the atatchment of
1. my premium membership details,
2. Mail for offer of refund
3.Helpdesk reply for refund
4. reminders to till date