Tamil Nadu Electricity Board [TNEB] — Advanced payment made. Unable adjust with recent bill

I have made advance payment of 2800 on 10th June 2021. Kindly deduce current month bill from advance payment and help in refund of balance amount of possible.
I am unable to find my advanced payment amount while paying current month bill.
I have already raised a compliant for the same and no proper response to it.
Please find the details below.
Complaint Id:[protected]
Service No: [protected]
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