Tamil Nadu Electricity Board [TNEB] — Applied for Additional load

Dear Sir,
I am residing at No.69A, Mahaveer Garden 3rd cross street, Kavangarai, Puzhal, Chennai 600066., have applied for additional load with 3 phase with application ref no : [protected] on 20th march 2022 and paid on 21st march 2022, and one person with contact no : [protected] visited for inspection on 22nd march and asked so many questions like " why you applied in online? and many more unwanted questions to my parents who were in home".. when i asked in phne call, he says came for inspection., but no action taken therafter and my application status is shows application registered verification pending. Once the person visited house, the process needs to be changed to inspected status but it shows it still pending and unable to check the status of the application and while tried to make a complaint in Tangedco site it shows to select the location after selecting the location with full zoom it shows " please zoom and select". Kindly rectify the issue and provide me the additional load at the earlist and tell me the date when it will get processed. and attached the complaint site screenshot and application status screenshot with this.

Regards

M Manogar
Kavangarai, Puzhal