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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Feb 17, 2026
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 134

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S
Sreethusuni
Nov 25, 2020
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There is no power at my place Perumbakkam Annai Indira Street near Pasumpon Nagar from 6.30 am and there is no response from the eb office. There is power all around the area expect this street. There is less water available since majority people use the bore well which needs power, many have online classes and work from home. There is no idea till when the power cut will last at least to get prepared. There is no rain still no response from them. A solution required for the issue so kindly help solve it
Thanks in advance
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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    S
    saranadvt
    from Coimbatore, Tamil Nadu
    Nov 25, 2020
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    Address: 3/101 malayampalayam, ganapathipalayam, palladam.

    Past 2 days power connection problem. Today from morning power not come.
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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      S
      Sowmya Radhakrishnan
      Nov 25, 2020
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      Today(25.11.2020) the main line wire has cut off and dropped down on the street due the tree branches are in contact with the wire. This complaint has logged on 19.11.2020. Before that also, we've orally complaint to the line man many times. But till now(25.11.2020) no action has taken against this issue. Due to the lethargic work of the electricity department, today the main line wire has cut off and dropped down to the street and make contact with rain water clogging on street. If any life threat happen to anyone, Electricity Department belongs to maduravoyal branch is the sole responsible.
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
      Nov 25, 2020
      Updated by Sowmya Radhakrishnan
      No response from AE
      AE mobile number
      [protected].
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        R
        raghucpim
        Nov 25, 2020
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        I a m h e a r t p a ti e n t . I a m r e ti r e d in MTC Con d uc tor. My t e n a n t m e t er. H e is wo rk fro m ho m e out of s t a tion. Locke d. Coron a p e riod n eve r co m e b ack. no
        con s u m p tion. 5 / 5/ 20 E.B e m ploye e find it
        d efective m e t er. THIS M ETER N O DISPLAY OF CO N S U M ED U NITS. It is s hows
        F.6.

        WHAT IS F 6 ? N o on e E.B e m ploye es explain it. Aver a g e m e a n last ye a r hig h e s t t wo m o n t h s ave r a g e t his is your law (TNERC s u p ply cod e u n d e r s ection 1 1 ( 2) s t a t es t h a t in c a s e of a d efu nc t m e t er, t h e q u a n ti ty of t h e elec t ricity
        s u p plied d u rin g t h e p e riod in q u e s tion s hould b e d e t e r min e d by t aking t h e

        av e r a g e of t h e elect ricity s u p plie d d u rin g t h e p r e c e ding four m o n t h s). billing
        collect e d inst e a d of last ye a r t wo m o n t h s r e a ding av e r a g e collect e d b e c a u s e of t his do u ble t h e a m o u n t billing a n d p aid; e.x: 5 0 0 u nit last ye a r high e s t t wo
        m o n t h s av e r a g e .Rs. 1, 13 0 inst e a d of I a m billings 9 7 5 u nits a n d Rs. 4, 9 1 5 p aid.
        .
        Defetive M e t e r is not Discon n e c t e d. This is not t ak e n a ccou n t n ext
        billing. Hig h e s t last ye a r t wo m o n t h s ave r a g e 4 7 3 u nits Rs. 1, 100 inst e a d of t his last ye a r high e s t t wo r e a din g av e r a g e I a m billings 8 9 9 u nits .R. S
        4, 61 0 ( including m o r e c h a r g e s).

        Totally R.S. 9, 52 5 Differ e n c e is Rs. 9, 5 2 5 – 2, 3 30 = R. S 7, 1 9 4 Extr a a m o u n t is p aid.
        N o r m ally c u r r e n t r e a ding U nits c alculat e d By ro u n din g. Exa m ple 1 0, 2 0, 3 0, 40, 50 . This is not follow in d efective m e t er. They c alculat e d Exa m ple 1 5, 13 .
        (continu e)
        Defective M e t e r find out 5 / 5 / 20 E.B. E m ploye e. 2 6 / 5/ 20 co m plaint via n e t .
        N e a r ly a t a bo u t 4 7 d ays M e t e r Re plac e d 1 2 / 7 / 20 . (Tang e d co s hould r e plac e t h e m e t e r wit hin 3 0 d ays if it r e c eive d a co m plaint fro m t h e cons u m e r )

        I a m give n co m plia n t in by n e t in eve ry billing so m a ny ti m e s a n d w ri t t e n t h ey a r e not c a r e a bo u t t his. N o r e ply.

        In t his w h a t I a m cons u m e d u nits is find out in d efective m e t e r

        Ple a s e r e ply with t his r e g a r d. Take n e c e s s a ry Action to r efun d t h e Amou n t .
        Find out Wh a t I a m cons u m e d u nits in Defective M e t er.
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          S
          sureshsa2000
          Nov 25, 2020
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          Address: Anchineyar Koil Street, Poonamalle, Chennai - 600056

          We get frequent Current OFF in my area, They are saying it is Dripp OFF. MAIN OFF or any other reasons and we are in very embarrased situation as old people and Children are getting much affected due to this issue
          PLease do the needful to recover from this tragic situation we are prevailing

          Anchineyar Koil Street, Poonamalle, Chennai - 600056
          Seernirkuppam is the EB Center for this
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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            M
            MohanCG
            Nov 24, 2020
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            Address: 6/24 James 5th Street , poonamalle, Chennai.

            A post was broken yesterday (23.11.2020) night in James 5Th Street ponamale and even after many complaints to the EB working persons, No proper action was taken. In this time of hardship if this post fell it many cost huge things. The post was hanging by a thread knot done by EB person which is just temporary and doesn't look strong enough to hold it. A quick and proper support to the post is needed at this cyclone times.
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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              H
              Haja Sahabudeen
              Nov 24, 2020
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              Address: Chennai - South 2 EDC

              Honarable judges, consumer complaint, chennai.

              Good morning my lord.

              Respected sir,

              sub/ref [protected] receipt no 1223050dt 25.09.209 .For rs 45123.

              I.S.Haja sahabudeen legal owner of flat 22 sridevi nagar padmavathi nagar extn 5 th street

              velachery chennai 600042. Rented out the flat to the bachelor boys three from (february 2016

              since january 2016 tneb has not sent any bills for power usage and on line it was show zero balance

              as pending. I would like to bring your kind notice the following points for your consideration

              and judgement.

              1. Why the eb department has not sent any bills for the past 36 months even though we made complaints

              2.Even the eb meter was working properly as the tenants were using only tube lights and fans the

              monthly average bill should come rs 300 pm only.

              3. How the eb department has assessed and calculated rs[protected] + 45123)for 36 months which was

              incorrect and unethical without giving any break up and explanation

              4.Though it was eb department fault for not sending the bills for 36 months how can they force us

              to pay rs 48007 without giving any grace days or 5-6 installments facilities.Hence it is totally un fair

              immoral actions of eb department.

              5.The eb department officials arrived our flat on september 21, 2019 disconnect the power connection

              without any intimations and explanation and made our flat plunged into darkness and forcefully

              made me to pay rs 48007. I suffered a lot to arrange this amount as i am senior citizen and bed ridden

              due to heart attacks and paralised

              prayer.

              Hence i humbly request honourable court to dirct and advise eb department to chagre reasonably

              that rs 300 pm for 36 months rs 10800 only and refund / return rs 37207 which was charged by them

              without any justification.Without making any further delays.

              Authourisation

              i hereby authorise mr broyher mr fazalul kareem and my broyher in law mr jahaber sadiq to present this complaint on by behalf as iam bedridden/ sr citizen residing in newdelhi.

              Thanking you

              s.Haja sahabudeen 203 pocket b dda flat sukhdev vihar new delhi 25

              m [protected]
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                Arivarasanh
                Nov 24, 2020
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                Address: 5th Street nethaji nagar karumarampalayam

                I've completed since yesterday there is no response in that and without solving complaint marked as resolved once again I'm complaining about voltage fluctuation in my area since 5pm yesterday and today is shutdown day there is no water in my tank if the current gets stable before 9am only we can manage orelse I don't how to manage kindly consider this as important issue and solve it before shutdown time.
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  H
                  hemant450
                  Nov 24, 2020
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                  Address: 5B, 1st street, Levingipuram, Tuticorin

                  Hello,

                  My consumer number is[protected].

                  My Address is : 5B, 1st street, Levingipuram, Tuticorin.

                  Since yesterday evening[protected], current is not coming in my EB meter because of loose connection of wires at the electric pole.
                  Please resolve the same.

                  Thanks,
                  [protected]
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                    Arivarasanh
                    Nov 23, 2020
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                    Resolved

                    Address: 5th Street nethaji nagar

                    There is voltage fluctuation in 5th Street nethaji nagar karumarampalayam since 5pm still now there is no change in that we don't know when it will get solved I'm afraid o[censored]sing electronic items during low voltage but how can we manage this night.
                    Nov 24, 2020
                    Complaint marked as Resolved 
                    Complaint hasn't resolved but you marked as resolved and how much does the complain matter I don't know the answer for that
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                    Change the status the complain hasn't resolved I'll mention it when it get resolved.
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                      J
                      jrexindia
                      from Powai, Maharashtra
                      Nov 23, 2020
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                      Address: Plot No:33, 1st Main road, Opposite Vignesh flats, Nagappa nagar, Chromepet,

                      In our street post whenever it is raining, there are sparks between two lines with bursting sound. Please ask the line man in this area to attend the problem. I tried many times to complain but can't get their line.

                      Street: 1st Main road, Nagappa nagar, Chromepet. Chennai 600044
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                        P
                        Prabu MS
                        Nov 23, 2020
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                        Regarding Wrong assessment on my connection

                        Address: J1, police quarters, Bharathi avenue 2nd street, kottur

                        Sir
                        Connection :[protected]

                        Wrong assessment made on my meter reading during Aug 20. Because of that my Oct-20 assessment was high.
                        I registered complained to AE-Tharamani Mr.Thirumurugan during Oct 20.
                        He accepted the issue of wrong assessment against actual reading.

                        Still problem not resolved.
                        Foreman Daily switching off my EB connection.

                        Kindly make necessary action...
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                        R
                        R.Gopalakrishnan.
                        from Chennai, Tamil Nadu
                        Nov 23, 2020
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                        I went to the TNEB office at R.V.Nagar, Jafferkhanpet, Chennai -83 to pay my Electricity bill for Nov, 20, as usual, on 23.11.20( today).This bill collection centre is very near to my locality and is very convenient to pay the bills.But, this time, the lady cashier at the counter bluntly refused to accept the payment without any valid reasons.Further, she directed me to pay the bill at the office in KKNagar, without any iota of kindness or consideration of my age.This is how the Tangedco officials behave with senior citizens and very aged people.I was humiliated by her, what I felt and hence my complaint.This should be brought to the notice of the higher officials of TNEB for proper looking into the affairs of the board and for redressal.TNEB needs well- mannered staff.They should not act on their own.The reasons behind the refusal of my payment should be known to me.Looking forward to Tangedco ' s actions in this regard.
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                          Siva rahul
                          Nov 23, 2020
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                          Address: 1/22 middle street perumal puran KOTTARAM post kk district

                          PP 22 siva subramanian, loss of power from yesterday, kindly do needful things
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            mdsulaiman32
                            Nov 23, 2020
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                            Address: Old no-2/62 New no -2/85 Liyakath Ali street,Adalaiyur,Enangudi po 609701 Nagapattinam Tk Nagapattinam Dt,Tamilnadu India

                            I am MOHAMED ISMAIL my EB no[protected] my house eb line more than 1 weeks affecting half power issue, suddenly decrease power of all Electrical machines fan, tube light, fridge etc..Please resolve this unstable power problem thank you
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                              H
                              Haswas
                              Nov 22, 2020
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                              Address: 87N/4/2Azad nager courtala road tirunelveli

                              Building address
                              vel raj
                              87n/4/2
                              azad nager
                              tirunelveli town
                              service no
                              tpc[protected]
                              this is residential service and using in commercial purpose some religional community office is going on last some of year take any action about thus issue
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                Anand Konka
                                Nov 22, 2020
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                                Eb pole, wires exposed to road side tree branches

                                Address: N.G.O Colony 3rd Street,, Vadapalani,, Chennai.

                                At N.G.O. colony 3rd street, Vadapalani-600026,
                                EB pole and live wires are closely covered by roadside tree branches and can cause a dangerous situation due to the rainy season. In the past also the same pole was fell due to the same condition. Sometimes live wires come in contact with each other due to tree branches' movement. Please see the attached photos. Request you to take the necessary action as soon as possible....
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                                Tamil Raj N
                                from Changanacheri, Kerala
                                Nov 21, 2020
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                                Address: M.Nallathambi, S/O. Marimuthu, 572, Middle Street, Govindaputhur, (P.O & Village), Ariyalur-621701

                                Respected sir/Madam,
                                I have applied for the service connection 2weeks ago.but, still I didn't get the service connection. Kindly check and give the service.
                                Thanks,
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                  Arvinth17
                                  Nov 21, 2020
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                                  Address: Near Magaliamman Temple,Thennampalayam, Palladam Road, Tiruppur

                                  Sir my name is Arvinth, am living in Thennampalayam area of Tiruppur town, we have been trying to contact a lineman as we are not having electricity for the past two day.I am a doctor I couldn’t concentrate nor sleep well . This affects my professional life too. Please take a proper action immediately
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                    Gandhi Balaguru
                                    Nov 21, 2020
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                                    Address: Roja garden,subri street,Sullivan street, Coimbatore 641001

                                    Power up and down happening from 6:00pm please rectify the issue otherwise our house hold electronic items will get damaged
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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