Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

We are facing power issue since 2 days seems to be power floatation in the tower. We registered in the complaint record but no update from department as of now. I tried to reach 1912 complaint number but it keeps asking to wait and no response. Please help to restore power services at the earliest since we have 2 old people in our house and they suffer due to suffocation.

Electricity reference number : 2811
Address = No 452, GM Nagar, bye pass road, south ukkadam, coimbatore -641001
Contact number : [protected]

Service number: 03/[protected] tirupur

line is damaged in post (kambam) no power in my office from diwali. i have registered about this issue. in lineman note book at uti bank atm.on;17.11.2020. and informed to lineman Mr.chinnadurai.he told me will come with today (18.11.2020) but till now not came. and not atten my call. my work is pending from 4 days.after diwali i cant work. and 3 staffs here in my office . totally all works pending. so please kindly help and i hope you sir.

my office address
union mill road upstair od kavitha achagam.
near sangeetha theatre.TIRUPPUR.
BY
arumuham.m
[protected]

Supply fuse issue in sequencely back to back

To,
The EB office,
No.133, 2nd cross,
Shanti Nagar, Main Rd,
Chromepet, Chennai-44.
Subject-Over charge bills only 2 months Rs23000 & Application for metre change.
Respected sir/ madam,
I wrote application on the dated 8 September 2020. Till now also not sort out my problem. My account No. is[protected].
From march month2020. I got high bill amount.till Month of Nov.2020....

In Thiruvidaimarudur electricity board office one line man Mr. Radhakrishnan he is asking pribe for all fault works. If he claims Electrical post in one time he is asking Rs. . 300 and changing faulty wire asking Rs.1000. i am defence person in my house he is asking for post problem Rs
1000 . Please take necessary action . My number is [protected]. If not taking action i will go next level.

Applied for new connection 1 a domestic usage APPLICATION NUMBER [protected]. Newly built house in Naduvakuruchi, tutucorin dist. JE MR RAMESH denies connection for 1a tariff. 1A TARIFF REJECTION REASON NOT DISCLOSED BY HIM.

My service no[protected] and[protected]. meter reading is
suppose to be taken up before 10th of november-this month.
meter reading is yet to be taken up. please arrange to take
mater reading so that i can pay the bill in time.
V.E.Alwar

Am located in Virugambakkam and resident in Ganesh flats, Thangal street. Due to some service cable fault power is not available only in my flat. When I contacted the eb station they are guided to by a cable and call us so that they will come and restore the supply. But even I said that cable is available they are asking customer what is the colour and size of the cable everything in phone but no one came to address the issue in person from morning.
Moreover without any communication the power has been cut in my flat and only I came to know after I enquire about this

This is your kind information we are paying eb bill regularly around 30000 to 35000 but fast 2 bill we are getting more than 600000 we are requesting to do MRT

3 face connection fast 5 months only 2 face is working many times i complained but they are not solving our problems

Some o[censored]s work from home due to Covid and we also work in shifts so that we can co-ordinate with our US clients. However, from the past 6 days every night there has been a complete power shut down and comes back only in the morning by 6.30 or 7.00 pm.

While we truly understand that this shut down may have been warranted due to the climatic conditions, but the problem here to understand is that not the whole night does the climate go wrong every single time. As of yesterday its 7th night we have no power from around 11.30 pm to 6.30 or 7 am. We are living in an advanced world and the competitions are high, the customer service expectations are very high at our work. Once or twice we can get back to client and tell them about power cuts due to bad weather, but not regularly.

I humbly request our Superintendent to please understand our issues and to direct the respective authorities not to turn off power every night.

After all we are people who are in middle class and have families. If we loose our jobs, despite being well educated we do not have many options other than having to go to plains. And neither can we afford 30 to 40K to invest on a battery and invertor.

I am sure that the learned officer would definately understand our grevience and help us accordingly.

Thanks for your services as always.

Regards,

Consumer who promptly pays his bils every single time.

Hi Team,

I have paid Rs 6768 online for new connection on[protected], but my application got cancelled, mentioning( Application Cancelled-Field verification wrongly registred domestic service Instead of Temparaury supply. )
JE called me and informed we are cancelling the application, the payment made against the application will be refunded in two days but still my refund have not proceed, visited the EB office the...

Meter not working

Salem district TNEB Edappadi taluk, pappampadi TNEB workers in cash counter (male) person. His behaviour is very rudely. He is not considered elders while paying current bill

Hi,
This is my consumer number [protected] . I have not been in the home for last 6 months . When I left the house I turned off the EB main inside home .

I m not sure how I get the EB bill of 2000 Rs for the month of October 2020.

No one in the house, No Electricity usage for last 6 months .

Please cancel this bill, I can't pay this amount including the fine that's due now .

I have wrongly issued a cheque and it got dishonoured. I was asked to make the online payments for next 3 bills and told it will get activated after 3 payments. But I made 4 payments thru online and also gave a letter but still it has not got activated. Kindly activate my account to make cheque payment for my EB bill for the SC.No.[protected]

Residence in annanagar West thriumangalam soundarya colony current is not there from morning 5:30am and it sustain till now (8:00 am) dated 18.11.2020. We called to enquire the annanagar West complaint number [protected] continuously refusing the calls. Having a 2 year old baby in house it's really too hard to stay.

Address: old no 51 new no 101
Pidariyar Koil street
Broadway
Chennai 600001

No power supply in second phase in my home for the past two days.
please advise the concerned line man to attend the fault .

Dear sir/mam,
I have filed a complaint that power has lost only in my house. We don't have water too. I have got the line man number and called him. He haven't responded yet and haven't fixed the issue. I am not even getting proper response from our EB office. Can you please take appropriate action and help us to get the issue fixed?
Villupuram taluk,
Marudhur post.

My complaint number is - 16459.

We trust this complaint will help us to get the issue fixed.

Thanks,
Sathish.

09 [protected]
Filed complaint online portal Comp ID [protected] on 28/10/2020 Received email that meter will be replaced shortly. Till date meter not changed. Contacted 1912 and Valasaravakkam EB on phone. informed that the do not deal with such complaints. We are asked to give a complaint in writing and hand over in person to EB Officials

I am 70 years old and the EB office is nearly 4 km from my residence
In this pandemic I do not want to move out.

The meter got struck up due to frequent voltage fluctuations on that date

Kindly attend the fault