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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Nov 17, 2025
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 138

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B
bhupalan
from Pune, Maharashtra
Oct 31, 2020
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Payment through online failed - still not refunded

Address: Perambur, Chennai

Hi,

This is regarding my bill payment with TNEB - October 2020 bill. My bill was Rs.4090.
I have made a payment on 14th October 2020 - in the morning. it was a successful payment. then later sometime on the same day I got a failure message saying that Bill Payment failed. Amount got deducted from my bank account. usually in this case Gpay suggest to wait for 2-3 days.
however, I have wait for 7 days... and then...
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sowkath50
Oct 31, 2020
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Respected Sir / Madam,

The recent reading was taken by a new TNEB person and not the regular one

Meter number : [protected] -- Meter was working but was marked as defective and reading was not taken.

Please find the proof of working meter in the photo below.
Complaint raised : [protected]

Please correct this problem and give us a reading to pay.
+1 photos
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    N
    N Selvam
    Oct 31, 2020
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    Address: 5/169B, EB Colony, Ayothiapattinam, Salem, TN.

    Sir,
    My TNEB Electrical connection number is 1000 / Ayothiapattinam/Salem.

    Since last six months, EB Bill for my connection was going high.
    As per EB officials suggestions, Energy meter readings and charges were monitored for last six months. It going high on the usage of same electricals devices only and no extra loads added.

    So, please arrange to check my
    Energy meter and requesting to replace the faulty energy meter at the earliest.

    Thanks.
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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      G
      geekay d
      Oct 31, 2020
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      Address: Sakthi nagar porur

      Recently in the past two weeks, frequent power cuts happening especially in the early morning 4 o clock and power resumes after 1.5 or 2 hours which is causing huge discomfort for the people doing work from home. Today (oct 31), it is not yet resumed at 6:40 AM also. Most of the people using computers are working from home and they are completely relying on power supply and not everyone can afford for a power backup at home.
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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        B
        Bavani Santhiya
        Oct 31, 2020
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        Address: Madurai

        We have not received our current from 12 not it's 4
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          S
          Seetha Gokulam
          Oct 30, 2020
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          Address: No 14. Samathuvapuram. Kadayanallur taluk. Tenkasi district. Tamil nadu.

          Respect sir,

          I'm sureshkumar
          Door no. 14
          Samathuvapuram
          Kadayanallur

          I'm report in samathuvapuram line man kumar and samutheram but no response in my compliment so he is personal work only no government work place help me sir.
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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            S
            Sivathasan
            Oct 30, 2020
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            Address: Mela muthudaiyanpatti, vellanur(po), kulathur(tk), pudukkottai(dist) pin:622501

            Mela muthudaiyanpatti Siddhi Vinayagar Temple of oorani the west shore of electric pole damaged, please repair it before the accident occurs.
            +1 photos
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              G
              gpjagan
              Oct 29, 2020
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              Address: Rv nagar jafferkanpet Chennai 84

              We are running flour mill in jafferkanpet .the earth wire was cut and single core cable was laid temporarily from the neighbour house on 17.1.2020. but this fault was not fix permanently. In the mean again cabe was burnt yesterday night even after one day complaint was not attended so far
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                G
                Govindaraj G
                Oct 29, 2020
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                Resolved

                Address: 20-A, Sakthifair lands, Balaji Nagar, kalapatti(PO), coimbatore-641048

                Dear sir
                MY TNEB CONSUMER NMBER - [protected].
                Haridass the tenant was used the tneb online payment option. Now he vacated and not giving the user is and password. Now i am the OWNER of the house. Now how to change the user id and password of online bill payment. If i am clicking the forget password and user name it is going to the old email which was created previously.

                Regards
                G.GOVINDARAJ .I want to change my new mail [protected]@gmail.com
                Nov 3, 2020
                Complaint marked as Resolved 
                Dear sir I am Govindaraj.G. - Owner of the house and eb connection. EB CONNECTION NO - 03055005636. Haridass the tenant was used the tneb online payment option. Now he vacated and not giving the user is and password. Now i am the OWNER of the house. Now how to change the user id and password of online bill payment. If i am clicking the forget password and user name it is going to the old email which was created previously. Here shows resolved your problem, but i will try to open with my eb no, till it shows old tenont email ID. What can i do. Please Regards G.GOVINDARAJ .I want to change my new mail [email protected]
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                Thanks Team. Now my problem is rectified
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                  M
                  masilamani manuelraj
                  Oct 29, 2020
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                  Address: 74 b kannnagi street, Jeevan prakash Nagar, Seneerkuppam, Poonamallee taluk

                  No power supply for three phases
                  Number [protected]
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                    S
                    Siddique Baasil
                    Oct 29, 2020
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                    I am Siddique from Chennai.

                    For Oct month my EB reading written in EB card is high

                    My last reading shown during last bill is 4580 units and current month bill last reading is 4900. Total units I consumed is 320 units but units written in my EB card is 900 units
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                      S
                      Suren Nanda
                      Oct 29, 2020
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                      Hello, we paid advance in september 2020 and cannot access account as it says connection is not live. Can you please help unlock. My consumer number is [protected]
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                        P
                        Premnath858
                        from Tirupathur, Tamil Nadu
                        Oct 27, 2020
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                        Address: 2/220-5, T.V.K nagar, Sanasandiram, Hosur, Near Gayathri Amman temple

                        I made my payment through my debit card. EB bill amount debited from my bank account but it is not paid in TNEB portal.
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                          SEEMA SHIFA
                          Oct 27, 2020
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                          Address: Kaliyampudur road, Perundurai ,Erode district -638052

                          Respected sir,
                          We are from Kaliyampudur (near Ram Prasad hospital, Perundurai, Erode district ). We are experiencing frequent power cut daily . So we couldn't attend the online classes regularly as we can't charge our electronic gadgets properly and many of our daily works are spoiled.Many children in our area are studying in Government School . Because of this frequent power cut, they couldn't attend the classes which are telecasted in Kalvi channel. In this pandemic situation, online classes are the only source for education . Please help us to continue our education without any interruption. Please take an action as soon as possible sir .
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            R K Deepi
                            from Tirunelveli, Tamil Nadu
                            Oct 27, 2020
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                            Address: paramakudi

                            Sir, I have requested for new eb connection for our shop and applied through online and paid amount rs.2418 through net banking on Oct 4th 2020...the payment was successful and debited from my account but still oct 27th 2020 the amount is not received to tneb and not refunded to my account again...No proper response from tneb side...negligence behavior...please explain to fix the issue...
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                              M
                              MADHUchennai
                              Oct 27, 2020
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                              Address: Chennai
                              Website: www.tneb.com

                              Please consider this as asap, as payment has been made but showing as failure
                              +2 photos
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                N
                                nataraj1988
                                Oct 27, 2020
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                                Hi sir,
                                Our TNEB Number is [protected]

                                Asp per Eb bill
                                Consumer name : P.OGIDASSAN

                                & Door Number as per website entry
                                - 774/1D

                                Need to change As:
                                Consumer name : B. LOGITHASAN
                                Door no : 7/218-D

                                Please find the attached document for proof
                                +3 photos
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                Oct 27, 2020
                                Updated by nataraj1988
                                Tneb website data

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                                  M
                                  Manokarrenarajan
                                  Oct 26, 2020
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                                  Address: 571 pachanar odaii, valayur, Trichy

                                  Noo current supply in a motor service soo do not have the water in house and animals and plants are so dry its need water.
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                    S
                                    suwaathy ramanthan
                                    Oct 24, 2020
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                                    Frequent power cut in rajeshwari nagar, poonamallee

                                    For the past 2 weeks, we encounter lot of power cut in our area(Rajeshwari nagar, poonamalle).For a day at least 4 to 5 times power has been shut down for minimum of half an hour to maximum of two hours for each cut.In the night also they are doing the same, we couldn't sleep properly.we are facing many issues, and children are also struggling lot.i tried to contact the local authorities through phone but they didn't respond.I kindly request...
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                                    Subash1508
                                    Oct 23, 2020
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                                    I paid my electricity bill on 13/10/2020 but payment is succes, amount is deducted from my account, later when I checked, it is showing payment is failed .

                                    Status is showing "refund is initiated " from 14/10/2020.

                                    Service number- [protected]
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                    I have contacted the complaint number but he is saying I can't do anything, yeah there is power cut, so what.very worst service.i hope you will rectify this situation soon.
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