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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Nov 17, 2025
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 142

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A
Arsha Ajayan
Sep 14, 2020
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The power is shutting down for five minutes on every hour. We are facing a very improper power supply as we are working from home. The associates also not providing a valid reason for that
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    M
    Mk091
    from Madurai, Tamil Nadu
    Sep 12, 2020
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    Sir, everyday several times pur cut in our are (7th street thulukkanamman koil, pallikkaranai chennai - 100 near eb office. Eb office do not give proper response. I am teacher very frequent power cut (Abrupt) gives me lot of problem in my online classes and my son had tough time even in his online interview. Even today early morning from 5-7 no power just a very small drizzling

    Sir k indly do something

    My contact no is [protected]
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      R
      Rakef
      Sep 12, 2020
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      I paid eb bill on tneb portal on 1.9.2020. Amount debited three times. For one debit i get confirmation for eb bill with the service number [protected]. Till now i didn't get refund for those two debited amount...
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        S
        Shreenath Sezhiyan
        Sep 12, 2020
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        Removal and replacement of eb post

        Address: 1/169, koil Street, pudupettai, manickapangu-post, tharangambadi-tk, Nagapattinam-dt, pin-609313.

        The old eb post is located in my own place. Now I have decided to develop my house and extend in the front. That eb post will be a disturbance for us to extend our house. Only for this reason we have not yet started the house development plan. So kindly I requesting you to remove this eb post and relocate this post 2m apart as soon as possible. Thanking you....
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        I
        InfoTech - Tirupur
        Sep 11, 2020
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        Address: InfoTech,26/1,Nandhini Complex, K.SC High school Road, Tirupur

        Dear sir

        I am from tirupur my office power cut in last 4 days

        I call line man call no response with side not come

        Line man phone number : [protected]

        Pls rectify this problem

        Thanks and regards
        J.Mohan
        [protected]
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          D
          Depak Manoharan
          Sep 10, 2020
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          Tneb excessive billing issue, just like others, i am also having a huge bill thrown at my face due to improper planning at tneb side, due to their fault now i am having to pay such an hefty amount, it was said the readings will be split and calculated separately foo each cycle, for me they have simply calculated the entire reading as one bill which is completely absurd. Please help fix the problem
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            B
            Best Polimer
            Sep 10, 2020
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            Address: NO 51,CHELLAPERUMAL NAGAR,KARANTHANGAL VILLAGE, NEMILIPANJAYATH VALARPURAM POST,SRIPERUMBUDUR

            We are running a company named best polimer in sriperumbudur.
            Past 1 month we are facing power cut issues in our area. All companies are contacting eb persons, they cannot solve the issue.
            We cannot run the company like this.
            Plz give a solution for this
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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              R
              ramaswamymv
              Sep 10, 2020
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              Address: TNEB

              My consumer I'd is[protected]. The previous tenant has vacated the place and he is not reachable to get the registered mail I'd.

              Now the bill is being sent to some 3ed party mail I'd. I am not able to change password since the mail is being sent to some other I'd.

              How to change the registered mail I'd?
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                S
                sohnakrish
                Sep 10, 2020
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                Address: TNEB, Madipakkam, Chennai

                Tneb has charged 11100 units for september billing. They have simply using pandemic situation as an advantage to correct their administrative inefficiency by burdening the consumers.

                My bill amount for sep month is rs. 49046. Looks like, their line man has not taken reading properly in the past months and hence they want to correct it by burdening me with a single payment.

                This has to be corrected immediately.
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  G
                  Gowtham anbu
                  Sep 8, 2020
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                  Address: Mohanur Sugar Mill , Ariyur

                  I am from sugar mill, mohanur, namakkal district, electricity power cut here every day i don't know why
                  What mohanur # eb office doing, what # eb workers doing
                  Worst tamilnadu eb supply
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                    Y
                    yusuffaraaz
                    Sep 7, 2020
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                    Extremely high bill for this month. Complained twice on the tangedgo portal and both the times, the issue was marked closed without any reason or resolution. Please help

                    Meter number. [protected]
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                      R
                      Rajini L
                      from Bengaluru, Karnataka
                      Sep 7, 2020
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                      Hi Sir

                      There has been no power to my residence from last night. I called the concerned EB office in ooty today morning and there has been no response to any of the calls and they are repeatedly misguiding us/not giving proper information and finally stopped attending the call. If this the way a department which is supposed to serve public then it will be a great tragedy to common man. Request the concerned people to attend the complaint at the earliest.

                      R.Vivek
                      123 G, Ground Floor, Vijayanagar Palace Road, Ooty - 643001.
                      Consumer No:[protected]
                      FC No: [protected]

                      Regards
                      Raj
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                        N
                        nagaraj kv
                        Sep 7, 2020
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                        Power failure and fluctuations

                        Dear sir, I am staying in Ramareddy palayam 2nd street minjur 601203. here frequently power failure and every day night power fluctuation and today night 06/09/2020 power cut at time 11:03pm notyet come the power till time 12 o clck I did call last one hour to Minjur EB not respond from EB side, any time I did call to eb busy mode Minjur EB Office shoul not attend the consumer calls, Am attached call log plse kindly rectify that fault thanks...
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                        D
                        Daniel_S
                        Sep 6, 2020
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                        Address: Rajajinagar mathayan kottai, mettur, salem

                        I am consuming only 350 units but tnep employee wrongly takes as 750 units. My actual cost is 680 rs but they charge 3380 rs. I have attached my meter photocopy for your reference... Kindly look into this...
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                          S
                          Sajeevan K N
                          Sep 5, 2020
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                          Address: TNEB SALIGRAMAM CHENNAI

                          Everyone is aware about the covid situation that we are facing... After 5months last week electrical consumption reading taken by the tneb department in which the current consumption was showing as 3750 units. The last reading was taken on 26th feb and post lockdown relaxation the reading was then taken by them on 27th aug 2020. Consumption unit was not sub divided in all the 5months. How can this be calculated like this. Last 5 months everyone are working from home and children classes are going online from home so definitely the usage of electricity is more when compared to normal days which we no one denied. But that doesn't mean they come after 5 months and take reading and calculate charges in this manner. We have also paid the previous bill amount charged on feb 2020 in may and july 2020 as well.. Though we have job or not we get salary or not we have made payment on time.. Just because tneb didn't come for taking eb reading in lockdown how can general public be penalised like this.. Pls look into this.. It's a serious concern
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                            kamalesh g
                            Sep 4, 2020
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                            Address: north street padarnthapuli tuticorin districts ettayapuram taluk

                            Padarnthapuli village tuticorin district lot of people suffered daily power cut problem and also yesterday our home only fullnight no power here living old age people and children kindly take action immediately
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                              B
                              Badhri Narayanan Mahadevan
                              Sep 4, 2020
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                              Address: EB Sub Station Avanipur village, Tindivanam taluk, Villupuram district

                              Hi team,

                              I am from avanipur village, tindivanam taluk, villupuram district circle.
                              Here in eb office people are not working properly even when we try to connect them they are not responding and also scolding people who call them. This issue happens for past 2 years. Can you please take action on this.
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                S
                                Sangeetha Ramakrishnan
                                Sep 3, 2020
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                                I have tried to make online payment twice online payment thru IOB debit card on 3rd September 2020.Transaction got failed but the amount got decuted twice Rs.1070 each time. Please process on this complaint quickly as the due date for my bill to pay is 8th Sep.

                                My Consumer Number:[protected]
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                  R
                                  Rajasingam Jebakumar
                                  Sep 3, 2020
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                                  Dear sir,
                                  EB NUMBER:[protected]

                                  Regarding we have complaint about meter box is not working.We said that through EB reading person he visit and noted meter is not working so they said we have replace the new meter very soon and he will assure and confirm after that he taken for previous month reading and charged.this will happen 4 month ago but still now they are not replace or repair suspected meter box. What we can do? for next step, Today we pay the eb bill through eb office billed amount.but officers said meter is not working so you can pay extra penality amount for 3.500Rupees. Who is responsible for replace the new meter?

                                  I DONT PAY PENALITY AMOUNT.WHO IS RESPONCE FOR REPLACING THE NEW METER?

                                  Awaiting for your responce,
                                  Rajasingam Jebakumar
                                  [protected]
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                                    D
                                    Dinakaran.G
                                    from Mumbai, Maharashtra
                                    Sep 2, 2020
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                                    Address: 2/33, Sakthivel Nagar 3rd cross street, kolathur, Chennai-600099

                                    We have raised a complain in CM cell with above petition number.

                                    This is regarding TANGEDCO special project to convert overhead power supply to underground power supply is being carried out in our street. The project is handled by AE Mr.Tamilselvan from Guindy office (Mob:[protected]). Without our consent they have pulled under ground power cable and kept in front of our premises. Now they are trying to construct a pillar box/connector box (4 feet above ground level). We have our immediate construction plan for our house with entry gate at the exact location and we asked them to shift to any other location in such a way that no residence is getting affected. Also our Drainage connectivity is exactly below the same location marked for pillar box. The AE is not ready to listen to us and saying that the power cable length is small and cannot be extended. We are worried that, we might face electric shocks during rainy season and drainage leakage. Already once in 2 weeks the drainage gets overflowing in our street and is getting cleared by corporation lawries. This is not only affecting us but definitely a threat for our street residence and no one is happy about this approach. We would request you to kindly stop this project asap and do necessary precautions to re-route the cable to a non-affecting SPOT and then carry the activity. Your immediate action would help save lives of the children's and Kids who plays on street especially during the monsoon season. Today this might be a 4 feet pillar but later it could get modified to 6 feet pillar and even to a power transformer erection.

                                    Today the petition came to a review and we discussed with the project manager and all that is required is to pull a new cable with additional 3 to 4 Mtrs and place the box in non-affecting area. He is not ready to agree to this change in scope owing to getting re-approval/design change etc...

                                    Need your support to have this cable relaid as per normal with necessary length to fix the equipment in non-affecting area (or) kindly stop this project.

                                    We are ready to take this to next level if it is not getting fixed.
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                    Nov 26, 2020
                                    Updated by Dinakaran.G
                                    We haven't received any update regarding above complaint. The line man had come and take few pictures and shared it with AE, post that no update. Kindly look into this matter and remove the pillar box on prioirty.
                                    Received a call from Kolathur AE asking for details. On the same day, the line man had visited teh site and taken few pics of the Pillar box that was placed. He said the same is getting shared with AE for his review. Post that i am awaiting for update.
                                    I have not received any updated from the department post the line man shared the pictures taken with the respective AE.
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