Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

The. Pole is located approximately near 5/70. Sivanantham house.in angalakurichi. This pole is very danger contision it can break any time. It comes with angalakurichi sub station. Please kindly take necessary action. Thanks

My Consumer number is[protected]. I want to inform you that, the electricity bill from the last four months have increased but my usage is still constant. I think there might be issue with the meter.

So, i request you to kindly check the meter and if there is any issue replace it. I also request the correction in the electricity bill from last four months.

EB Office Assistant Engineer from sembakkam chennai ( near bata showroom ) he is not giving proper response.

I missed to pay my TNEB bill for the month of Jun, 2020.Last date to pay is July 20, 2020. When I checked on Aug 2 my bill was charged with BPSC (Belated Payment Surcharges) and RCFEES (Reconnection Charges) of Rs.100. Till today I didn't have service disconnection but I am automatically billed with Reconnection Fees (There is no disconnection/reconnection happened) because I missed only one payment. I am paying few more cards online to avoid going into EB office for my relatives. There is no clarification provided from TNEB when I checked online consumer complaints. No one available to pickup a call suggested by TNEB CUS Care.

Attached my bill history, Communication with TNEB Consumer complaints.

I am from melapoongudi village, sivagangai district, opposite to vao office. Ht line is going infront of our house. The line is getting lowering from the post. It is nearly 5feet above the person's height and is nearly 4 feet from the compound height. Please take immediate action, the line is swinging due to high wind. It may cause danger.

Respected sir/madam,

I have made a payment of my tneb bill amount and the same is debited from my bank account, but if i check in tneb website, it states 'not approved by bank'. Not sure what has to be done.

My consumer no: [protected]

Please kindly check and provide an update.

Regards.

We have made online payment through credit card for rs 9968 dated 01.08.2020 for 2 bills... Ref no[protected]
And ref no[protected] the bank is telling to claim the amount as it is showing pending.. Pl call me at [protected]...

Hi this is bala from velachery tnhb colony chennai. Yesterday night 11 o clock power cut this surrounding. I raise the online complaints. Complaints number 2600. I try a e number i mentioned[protected] he numbers ringing but not attained call still time 9:57 am today current power cuts continue. Yesterday 11 clock cut off still continue. No budy not responsible.

Hi,

We are running a playschool in this house. Its purely commercial. And closed from march 21st due to corona. No one is using. But i am really shocked about electricity bill.

March to may - rs. 2398
May to july - rs. 3665

Eb team. Kindly look into this.

In my home there is current bill comes very high, last 4 months back it was only 300, after but last month it increased to 3300, and this time bill came 4700. Eb department pls come and check our meter reading. And tell me how you people calculateing bill. What calculation is this??? My eb consumer no. Is [protected].
My mobile no. [protected]

Dear sir,
I wish to inform that i got iii phase connection from our tangedco, karaikudi, sivagangai district vide eb service no.[protected] during may 2019. The power connection of service i. E. Earthwire is wrongly connected to street light instead of eb pole situated at subramaniapuram 9th street north extension, karaikudi, one helper/wireman of tangedco, one day during december 2019 came to my home and informed me to change the connectivity to eb pole from street light pipe. But it was not done so far. They demanded rs.1500 at the time of giving this iii phase connection and that amount to the them. Before giving connection, they have demanded rs.2000 for fixing the wire connection to eb pole and that amount also has been given to tangedco helper. Even though such formalities are done, the above connection was not properly given. Hence, i request yourself that kindly do the needful to set right the above wrong connectivity. Thank you.

March '20 bill (320) was settled, then may month bill (320) was settled without reading details as per amount mentioned online (I. E, the same amount of march'20). Now the reading was taken from march to till july end and invoiced (650) without deducting the may month amount. So i have to pay 320 extra which is incorrect.

The concerned members are not giving proper response. Too lethargic attitude in call. Atleast they should be able to tell due time to solve the problem.

I paid to wrong consumer number instead of mine

We are facing power cut issues atleast weekly once that too in the night time for many hours. We are not getting proper response from the ambattur especially numbers given to contact them are totally waste.. Even if they attend the call also they will not give proper answer. Why often power cut issue happens ambattur market, ambattur ot.. We are paying the eb bill without fail. Are we consuming electricity for free.. Really very frustrating.. We have sit in the midnight without power cut for many hours like in old age.. Either fix the old wires or atleast ask eb persons to attend the call and answer politely.

For May I was charged for 500 units as per the previous billing cycle. In july they have taken the units from March which is 2900 units and billed me for 16, 000/- rupees and reduced rs 1000 for the 500 units I used in May rather than reducing 500 units from 2900 units. Also only 100 free units have been given for 2 billing cycles.

I am not able to upload a photo..It is available on request

In front of our house eb pole has been installed, Daily we are facing problem with that pole. It is danger while vehicles crossing that pole that might lead to accidents. Please check that and shift that pole as soon as possible.

For the past 5 days single phase connection was cut.
Contacted eb and dialled the eb numbers. But no use.

[protected] my cus. No, in my house average bill amount is 500rs only but this month 5766rs. So i doubted about meter reading so i taken a video and test the meter reading, i found meter running fast without usage.

Below mention consumer number i make payment every requler nothing pending any due last two month amount has been excess triple kindly please solutions my issue

[protected]

Sir/madam,

With reference to the consumer no [protected] i like to bring to your kind notice that you have entered the wrong meter reading against the consumer no [protected].
Reading taken on 18/05/2020 3010 and reading taken on date 25/07/2020 3071 refer attached video for your reference. But the reading entered in your system 20/07/2020 3660. Last three bimonthly consumption is 40 units and before it was 60 units you may check it. I understand it is a clerical and oversight error of 589 units, please look into it and correct the entirety to avoid further problems relating to it.

I have raced an online complain [protected] in tneb website which was closed without any further verification

Please look into the issue and help to solve

Regards
Sarvesh murthi