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Updated: Nov 17, 2025
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 148

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G
Gowtham Arasu
Jul 7, 2020
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Respected sir/madam
Consumer number: [protected]
Name nachiyar ammal

Government is encouraging to pay electricity bill in online. It is difficult for us to come and pay directly in this pandemic condition. My eb ill is not updated for this month. It is showing you don't have any bill to pay. Please update my eb bill. I contacted few of the tangedco persons, they are are telling to come directly to solve issues. Then what is the use of digital platform
Hence i request you to take necessary action immediately

Thanking you
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    Reneesh Alan
    Jul 7, 2020
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    Address: 2/3, Gandhi nagar,2nd Street, Crawford,trichy-12.

    There is an eb post near my house.. It's very old and it can cause damage to public at anycost... So please change the eb post as soon as possible because the base of the post is very vulnerable.
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      Nandhini Nithi
      Jul 7, 2020
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      Hi,

      I haven't activated my account during registration since the message took some time to reach my mobile.

      Now i want to activate it.
      During login i am getting 'account not activated' error.
      In sign up getting account is already registered error.

      Can u please help on this asap?

      Thanks,
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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        V
        vetrivel.d
        Jul 6, 2020
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        Address: 3-80, Kamaraj Nagar, Kasinayakkan Patti, Tirupattur Dt, Kunichi Post - 635602

        Dear sir/madam,

        I dhandapani (Tneb no. [protected]), residing at 3-80, kamaraj nagar, kasinayakkan patti, tirupattur dt, kunichi post - 635602.
        This is regarding the eb person wrote down wrong meter reading for last 3 bill. We got same reading for last 3 bill (210 units) & bill was rs.260. Because of that current bill we got (1420 unit) suddenly amount was rs.6072. The bill amount is too high and we cannot pay this as per the the eb says. The eb person finally collected my eb card & he said i will adjust it which he would keep it in credit and adjust in next subsequent bills. But still now nothing is done.

        Please kindly let me what action can be taken. It is totally disgusting writing wrong meter reading making us to pay more amount than usage.

        Expecting kind advice
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          V
          varadarajan ramadoss
          Jul 5, 2020
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          Dear sir,

          My eb service number[protected]
          My complaint id: [protected] dt.4th july'2020 13:52:42

          I got eb bill for the month of apl / may'2020 amounted rs.8508 and unit recorded as 1830 which is totally wrong. My usual consumption for two months about 320 units only (Check previous records) and my tenant was vacated even 31st of may'2020. So, the units consumed only for april'2020 month and it will be less than 320 units. I have attached my bill copy for your immediate reference. Kindly recheck and correct the right billing to pay online.

          Awaiting your early reply.
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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            A
            Agraharam
            Jul 5, 2020
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            Address: Agraharam Post ,putupetai, #28

            Every day 11 pm to 3am power not available in my vilage. I called ae number and je number witch is given 24/7 in tneb portal. But no response. This is tirupature didn't tirupature district agraharam village. Please have look and fix the issure.
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              S
              Sornanurugan1
              Jul 3, 2020
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              Address: 3/302, Senkarkovil, Devakottai Dk, sivagangai distric pin- 630411

              Respected sir,
              My consumer no : [protected]
              I have just created an account for tangedco to pay my electricity bills online. I have not received any auto generated email to activate my account. So when i enter my username and password, it shows "bad credentials or account not activated" everytime. I have provided below my consumer no. And further details for your kind persual.
              Sir, i hope i could get some help in logging in to my account. Please help.
              Thanking you,
              C. Murugan
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                A
                Ajis Sha Khan
                Jul 3, 2020
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                Address: 71/10,Periyanna Street,Sevenwells, Chennai-01.

                I got my eb bill for this month rs 8578/-

                Kindly revisit the reading and confirm at the earliest.. So that i will pay the exact amount without any penalty/on time. My due date is 15th july 2020, so kindly clarify as soon as possible.

                Kindly revert for any clarification. Thank you
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  V
                  Vignesh Karuthasamy
                  Jul 2, 2020
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                  Address: Thennamai oorani south devakottai sivaganaga

                  Service pole is the full damage
                  That pole 20 years ago this time is that pole pent same time is cut
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                    R
                    Ramvino
                    Jul 2, 2020
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                    Address: No.10,SVS nagar,2nd main road,valasaravakkam,chennai-87
                    Website: tnebnet.org

                    Already i mailed once in June 30th and i got reply mail regarding the complaints but now my online complaint status in TNEB website showing that the complaint process is Completed and due date is extended but Excess amount reason is not updated ...What it means?

                    I need Proper explanation for excess Billing ...My complaint ID is [protected]
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                      S
                      satya12312
                      Jul 2, 2020
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                      didnt change my temporary connection to permanent and gave a bulk amount as bill 11425rs

                      Address: thiruchittambalam kootroad vanur taluk villupuram district

                      Thiruchittamnalam vanur taluk vizhupuram district...
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                      R
                      Roots Pharma
                      Jul 2, 2020
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                      Respected sir,

                      The commercial meter[protected], the actual reading showed on 30/06/2020, was 3953. Instead the person from eb noted down as 5300. We have informed the person concern on the same day, in turn he assured that he will make the necessary corrections.
                      As on today the correct calculation of reading is not shown in your website.
                      Please do the needful.
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                        S
                        Saloni Pandey
                        Jul 1, 2020
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                        I got my EB bill for this month Rs 12472

                        Kindly revisit the reading and confirm at the earliest.. So that I will pay the exact amount without any penalty/on time.My due Date is 8th july 2020, So kindly clarify as soon as possible.

                        Kindly revert for any clarification. Thank You.
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                          Saloni Pandey
                          Jul 1, 2020
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                          I got my eb bill for this month rs 12472

                          Kindly revisit the reading and confirm at the earliest.. So that i will pay the exact amount without any penalty/on time. My due date is 8th july 2020, so kindly clarify as soon as possible.

                          Kindly revert for any clarification. Thank you
                          Consumer number:[protected]
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                            R
                            Ramvino
                            Jun 30, 2020
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                            Address: No.10,SVS Nagar,2nd Main Road,Valasaravakkam,Chennai-87

                            I got my EB bill for this month Rs. 5992/-

                            Also observed that you have debited the last paid (Paid amount of Rs.80) "amount" instead of "Last Meter Reading". Kindly revisit the reading and confirm at the earliest.. So that I will pay the exact amount without any penalty/on time.My due Date is 6th july 2020, So kindly clarify as soon as possible.

                            For your kind information, I've raised the complaint on 12/06/2020 (Complaint No: [protected]) via online portal and didn't get any response from your end.

                            Kindly revert for any clarification. Thank You.
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                              M
                              Murugan Mehalingam
                              Jun 30, 2020
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                              Address: Tambaram West

                              Consumer no [protected]

                              Date reading used unit cc charges other charge bill amount
                              17/02/[protected].4 1919.00 (Paid)
                              17/04/20 previous assesement — — 1 919 (Paid)
                              18/06/[protected].1 2779

                              Now they have mentioned i need to pay rs.2779 for 420 units, they have not
                              Adjust the amount which i have paid on previous month, now i cant able to contact tneb. Pls help me.
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                Praveen Arumugam
                                Jun 30, 2020
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                                Address: Arakandanallur,Tirukovilur-605752

                                I am staying in arakandanallur, tirukovilur-605752. I am software engineer and my work is wholly depend upon my pc and power supply. Here they are frequently cutting power and not in a regular intervals. And randomly they are doing this to us. I dont know the reason for power cut. But they have to inform some timings to avoid difficult situation to us. It impacts our daily work in covid situation.
                                Please solve this issue.
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                  Palanichamy P
                                  Jun 30, 2020
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                                  Address: RAM Plaza, 157E/20, Villivakkam, chennai

                                  I got the eb bill for this month and i was shocked due to the large/heavy amount of rs. 9334/- (Nine thousand three hundred and thirty four only).

                                  Also observed that you have debited the last paid (Paid amount of rs.1070) "amount" instead of "last meter reading". Kindly revisit the reading and confirm at the earliest.. So that i will pay the exact amount without any penalty/on time.

                                  This is my highest (For the past 2 years) eb bill and amount rs.5426 for the month of aug and sept 2019 and paid on 24/10/19.

                                  For your kind information, i've raised the complaint (Complaint no. [protected]) via online portal and didn't get any response from your end.

                                  Kindly revert for any clarification.
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                    S
                                    Subha893
                                    Jun 30, 2020
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                                    Eb billing for cycle april - june 2020 is unclear and the billing amount is huge. For cycle feb - march, previous cycle billing amount was charged which was high considering that many o[censored]s vacated the house.
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                      zoom2ranjeet
                                      from Delhi, Delhi
                                      Jun 30, 2020
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                                      Dear sir,
                                      My consumer no. Is[protected]. The consumption reading is calculated directly from feb 2020 to june 2020. So the amount of due is high. The reading is not divided for the months march-april and may-june. Please look this matter and refund my money as excess paid due to wrong reading calculation. Please take necessary action and give correct bill amount. Thank you sir..
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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