Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Dear sir/madam,

I am residing in thiruvarur district, koothanallur taluk, 55. Sathahoor village, which is under vadapathimangalam eb circle. My eb payment is scheduled in bi-monthly. I don't know the reason for not taken reading in dec-19 & feb-20, then come to known through neighbor as visited their home. Then i visit vadapathimangalam eb office and told them about this and paid some amount in advance. Apr-2020 not visited in my village due to covid-19, but i paid some amount in advance to avoid any disconnection. Jun-2020 took reading as meter usage 1091 and amount rs. 3901.

While there is no mistake from me, why i should pay these much amount?. The actual reason for high amount, meter reading not took last 3 bi-months and accumulated all 3 bi-month meters in jun-2020 calculation and charged in different tariff.
I enclosed bill history for your ready reference, kindly review and take appropriate action

KRISHNAN
Region 09-Chennai-South
Circle 401-South2
Section 210-VELACHERY WEST
Distribution 009-GOLDEN AVENUE,
DEVI KARUMARIAMMAN
NAGAR
Number 69
Address 69, CEE DEE YES
APTS, GOLDEN AVENUE,
DEVI KARUMARIAMMAN
NAGAR, CH-42
Consumer No [protected]

Residing as a tenant for the past two years in the above given following address.During this pandemic situation, as per the rules of the Tamil nadu government everyone are particularly supposed to stay at home.When there is so many consequences to be faced.
There is this unexpected panic circumstances arises due to Tamil Nadu Electricity Board(TNEB).
Because of the abnormal or intentional mistake the EB bill statement shows Rs.6138 for the month of may i.e:-17/06/2020
But the past assessment bills was
18/04/2020-Rs.590
18/02/2020-Rs.590
17/12/2020-Rs.530
18/10/2019-Rs.650
Eventhough we stay at home maximum to the end, the EB amount bill can be raised Rs.1100/-only as we consume only less electricity usage. But we received bill amount to be paid for 10times the actual billing statement for the month of MAY which is certainly abnormal to the current covid situation.
Expecting the compensation for this act of mistake or misleading the metre reading or Mischief or Breach of Trust.
This is looting the money from the public at this quarantine and the TANGEDCO need to take steps for this complaint which shouldn't repeat again or by next month. But we need the response/answer for this rigorous act or intentional act on slang the money from us.

Contact :-[protected]
E-mail:- gv.[protected]@gmail.com

Dear Sir / Madam,

My Flat in SIS Marakesh, Urapakkam in locked from the start of COVID-19 Lockdown from end of March 2020 and no power is consumed.

But in February and April, we were charged Rs 3562 and was paid.

But in June, I received intimation that meter is defective, changed to new one and charged with Rs 7654

Since we are not in the flat for the last three months, there is no power consumption and due to lockdown we were unable to intimate in writing the meter fault. Actually we should be charged bare minimum.

Even now you can check in my flat EB meter, it will be zero consumption, hence please revise the bill to the bare minimum and update in EB payment portal since I am paying online only.

Service No :[protected]

with Regards,
A M RUBY

Hi sir
Am from kanykumari i requested to remove the old meter from my old house as my request tn electricity workers come after 1 month, they remove the meter and they take our service wire too when i ask about wire they calling us bad words so please take action about this irresponsible workers
Place nithiravilai

I, secretary (Ssahss school complex) would like to lodge complaint regarding faulty electric meter at my shop, my electric consumer number is [protected]
No.13, bazzar street, secretary sir, sivasamy ayyar trust, salai bazzar, thirukattupalli, generally my electric bill amount is around 600 consummation
Monthly, but for last month fair is very huge amount, our regular electric consummation is very low and there fore i cannot possibly imagine why this bill will be so much last and privies bill history are enclosed for with your reference
I, therefore request your good stuff to kind send your representative to check our electric meter and have it replaced, also i kindly request you to reissue the bill for the last month as there one wrongly billed, i shall be great full if my complaint is attend to as soon as possible.

Your faithfully,
Balakumar. K.

I'm a resident of nedugula village. For the past 3 days there is no power supply in my house. We called the line man (Name: siva - in charge of nedugula electricity). I've been calling him for the past 3 days and informed about the situation. There is a wire problem in the post that directs electricity to my house. I'm not able to work for the past three days as i'm working from home. And there are women and small kids who are suffering. I request the concerned authority to take severe action against the line man who is very irresponsible and as i called him several times he's not answering my calls. Please take action against this.. My house sc. No:143. Nedugula village.

We were reside at kamakoti nagar pallikarani and shifted to navullar on 12th mar before the lockdown starts. I have raise two service request on my eb bill showing ticket number [protected] & [protected]. Without any proper resolution they just simple completed the ticket.

29/2/[protected]
29/4/[protected]previous meter reading
28/6/[protected]previous meter reading

I call multiple time pallikarani tneb office no response. How can individual accommodate paying bills for no reason current house and old house (Pallikarani). Already excess amount 3100 rs is available. Why shoud i pay again 3100 rs from my packet.

Respected team,
As am having eb in the service number of[protected] in the name of s. Shakila banu at the location of thanjavur. For my eb service number the thanjavur division eb office has noted the reading of 1130 units at the month of june 22nd 2020. They have not taken the reading for march april may june total four months in between that they have not taken any readings as per rules they are to take the readings for two...

Respected sir/madam
Consumer number: [protected]
Name nachiyar ammal

Government is encouraging to pay electricity bill in online. It is difficult for us to come and pay directly in this pandemic condition. My eb ill is not updated for this month. It is showing you don't have any bill to pay. Please update my eb bill. I contacted few of the tangedco persons, they are are telling to come directly to solve issues. Then what is the use of digital platform
Hence i request you to take necessary action immediately

Thanking you

There is an eb post near my house.. It's very old and it can cause damage to public at anycost... So please change the eb post as soon as possible because the base of the post is very vulnerable.

Hi,

I haven't activated my account during registration since the message took some time to reach my mobile.

Now i want to activate it.
During login i am getting 'account not activated' error.
In sign up getting account is already registered error.

Can u please help on this asap?

Thanks,

Dear sir/madam,

I dhandapani (Tneb no. [protected]), residing at 3-80, kamaraj nagar, kasinayakkan patti, tirupattur dt, kunichi post - 635602.
This is regarding the eb person wrote down wrong meter reading for last 3 bill. We got same reading for last 3 bill (210 units) & bill was rs.260. Because of that current bill we got (1420 unit) suddenly amount was rs.6072. The bill amount is too high and we cannot pay this as per the the eb says. The eb person finally collected my eb card & he said i will adjust it which he would keep it in credit and adjust in next subsequent bills. But still now nothing is done.

Please kindly let me what action can be taken. It is totally disgusting writing wrong meter reading making us to pay more amount than usage.

Expecting kind advice

Dear sir,

My eb service number[protected]
My complaint id: [protected] dt.4th july'2020 13:52:42

I got eb bill for the month of apl / may'2020 amounted rs.8508 and unit recorded as 1830 which is totally wrong. My usual consumption for two months about 320 units only (Check previous records) and my tenant was vacated even 31st of may'2020. So, the units consumed only for april'2020 month and it will be less than 320 units. I have attached my bill copy for your immediate reference. Kindly recheck and correct the right billing to pay online.

Awaiting your early reply.

Every day 11 pm to 3am power not available in my vilage. I called ae number and je number witch is given 24/7 in tneb portal. But no response. This is tirupature didn't tirupature district agraharam village. Please have look and fix the issure.

Respected sir,
My consumer no : [protected]
I have just created an account for tangedco to pay my electricity bills online. I have not received any auto generated email to activate my account. So when i enter my username and password, it shows "bad credentials or account not activated" everytime. I have provided below my consumer no. And further details for your kind persual.
Sir, i hope i could get some help in logging in to my account. Please help.
Thanking you,
C. Murugan

I got my eb bill for this month rs 8578/-

Kindly revisit the reading and confirm at the earliest.. So that i will pay the exact amount without any penalty/on time. My due date is 15th july 2020, so kindly clarify as soon as possible.

Kindly revert for any clarification. Thank you

Service pole is the full damage
That pole 20 years ago this time is that pole pent same time is cut

Already i mailed once in June 30th and i got reply mail regarding the complaints but now my online complaint status in TNEB website showing that the complaint process is Completed and due date is extended but Excess amount reason is not updated ...What it means?

I need Proper explanation for excess Billing ...My complaint ID is [protected]

Thiruchittamnalam vanur taluk vizhupuram district...

Respected sir,

The commercial meter[protected], the actual reading showed on 30/06/2020, was 3953. Instead the person from eb noted down as 5300. We have informed the person concern on the same day, in turn he assured that he will make the necessary corrections.
As on today the correct calculation of reading is not shown in your website.
Please do the needful.