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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Nov 17, 2025

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So far, so good. Tamil Nadu Electricity Board [TNEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tamil Nadu Electricity Board [TNEB] will keep up the work and continue to help more customers with their concerns even better 🤝

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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 151

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Address: Ondipudur

Due to lockdown most it people are working from home. It’s seriously not acceptable to shutdown during the business hours and business days as it’s affecting our productivity.
Since morning 10am till 5pm there is no power. Government should take action on this power shut down and power failures as it’s affecting job of many people working in it.

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Address: 2/219, Second avenue, Vettuvankeni, Chennai - 115.

Name : saravana swamy
Address : 2/219, second avenue, vettuvankeni, chennai - 115. (Near hub hotel)
I am a tenant of this house. The owner is taking connection from main line directly and is removing the current meter connection while running a/c. They have 2 a/c units and they have a switch to connect it to the main line. There are 3 tenant house but there are more than 5 meters i. E 5 connections. They have 2 connection for their house itself. They run half of appliances on one connection and rest with other connection. I still pay rs.7 per unit (No slab rates or no separate meter because they have theft connection). Please take action, they run 2 a/c all day, 2 water motors for commercial shops opposite to our house. Total area is 2 grounds. Power theft alone would cost rs.20000 per month.

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Hi sir,

I am unable to pay eb bills online as it says "service connection not live". Kindly help in resolving this issue.

Region code - 09
Section - 244
Distribution - 199
Service number - 466

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Yesterday power shut down and today also morning itself power has gone and more than a hour still power not resumed.. I m working in banking industry due to power my work is getting affected.. Can you urgently check and resolve the issue shortly.

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My consumer number[protected]. Iam residing in udumalpet. I had paid an amount of rs.680 in april month as mentioned by eb dept through sms. Now when the reading checker came he had calculated reading for 4months together and imposed bill with heavy surcharge.. After that he minused that april paid amount from the grand total. This is cheating. He is supposed to minus the units first then calculate for rest of the reading. He cannot come for checking is not my fault, if given any option online for payment according to our usage also saved us from paying so much surcharge. Kindly take this matter and do tge needfull

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Address: HOTEL HILL BREEZE , Kottur Road, Athanavur , Yelagiri Hills, Thirupattur District 635853

Respected sir;
The service meter is installed at hotel hill breeze in yelagiri as become defective. It is running continuously without usage, we were reported to jolarpet e. B office by a compliant letter dated on 11/05/2020. Still nobody come here. We are put too much low and hardship if it is not ratified immediately. I request to you attend the matter and change the meter. E. B box no:"[protected]" and to demand the actual procedure amount. Please do it the needful.

Thanking you
Mr. Jerome pushparaj m. L
Chennai high court
Hotel hill breeze propertier
Mobile:[protected]

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Address: Chennai 62

Sir,

I'm residing in Chennai. TNEB was demanding more amount as electricity bill .
Current month they charged 200% more amount as eb consumption charges which is abnormal. I never paid this amount in my life t ime.

Please don't cheat and refund the excess amount collected
Consumer number [protected]

Thanks
Ekambaram s

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Address: No 9 A6 Balaji constrctions, vinayagar kovil st, lakshmi nagar, porur, chennai-116

Hi Sir/Madam,
There is a incorrect reading and billing for the month of may. The bill for the consumption of 800 units is not correct for the date 16/05/2020. We paid Rs 6960 and thats also incorrect. We paid it because we are cornered when we asked there is no response and we have been restless on this issue by going to the porur EB branch office continuously. Need to calculate the billing again properly and we asked several times to change the meter but no response for that also.

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Address: Kavappatti, Palani Taluk,(Dindigul District)

Website: Google

Respected sir, madam,
I am living in kavalapatti (Palani taluk) dindigul (Dt) here lot of power problems main problem is very very low voltage also in 3 phases (1phase get 170 volt another phase get just 120 volt and below 100 volts) sometimes get just 100 voltage in my house and area so we face lot of electrical issues and problems tv, grinders, fan gets failure, also power cut is everyday evening 5pm to 8pmthis problem we facing in last 6, 7 years we complaint lot of time in pappampatti eb office, no solutions till now

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Name:n. Rangasamy
Service no:[protected]
Region: erode-04
Circle : 436-gobi
Section:329-bhavani/west
Distribution:003-chinniyampalayam
Number-78
ஐயா, எங்கள் பழைய வீடு சிதிலமடைந்ததால் அதை உடைத்து விட்டு புதிதாக நாங்கள் சிறிய வீடு 500 ச. அடியில், பிரதம மந்திரி வீட்டு வசதி திட்டத்தில் வீடு கட்டிக் கொண்டு உள்ளோம்.
அதற்காக நாங்கள் தற்காலிக மின் இணைப்பு பெற்றுள்ளோம், கடந்த மாதம் இளநிலை மின்பொறியாளர் எங்களுக்கு அபராதம் தொகையை விதித்துள்ளார், அதற்கு அவர் கூறும் கரணம் நாங்கள் அனுமதிக்கப்பட்ட அளவை விட அதிகமான மின் அளவு உபயோகிப்பதாக கூறுகிறார், நாங்கள் அவ்வாறு தவறாக எதுவும் பயன்படுத்துவதில்லை எங்கள் கட்டிட வேலைகளுக்கு மட்டுமே பயன்படுத்துகிறோம்.
அதற்காகவே நாங்கள் தற்காலிக மின் இணைப்பு பெற்றுள்ளோம், எங்களைப் போன்ற ஏழைகளுக்கு இதுபோன்ற அபராதத் தொகை இந்த நெருக்கடியான நேரத்தில் மிகுந்த வலியை ஏற்படுத்துகிறது, ஆகவே தாங்கள் இந்த அபராதத் தொகையை ரத்து செய்து உத்தரவிடுமாறு பணிவுடன் கேட்டுக்கொள்கிறோம்.

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Address: Selaiyur, Chennai

Dear sir/madam,

My eb consumer number is [protected] & my house is located in selaiyur, chennai.

My reading was noted as 14380 on 31/1/20 for which i have completed payment of rs.650 on 10/2/20 for 340 units consumption. I paid the same rs.650 on 4/4/20 for 340 units using online payment during lockdown as it showed as rs.650 pending for february & march electricity consumption.

Now today they noted reading as 1120 units (Rs.3702) without considering 340 units i have paid during lockdown. I have been charged for 4 months consumption instead of 2 months.

Please reduce my units consumption to 780 units that i'm yet to pay & revise my bill based on this calculation

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Address: Belagondapalli Village

Hi respected,
Today morning service wire's has been burned due to short circuit.
Then i changed wires immediately and inform to eb office and line man also.. They told afternoon will come and see.. Again evening i went and asked but he replied tomorrow morning only will come and see like that..
Without power chikdrens old age persons how could sleep.
Address - belagondapalli, denkanikottai taluk
Krishnagiri dist.
Note : service line connection (To connect main line only) takes more than 24 hours means how sir?

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I am a residence of svm nagar, ennore chennai-600057, for the past 1 month we are facing power cut regularly. During this summer month people suffers a lot. This power cut happening because of low quality spares, equipment's and very poor cables and transformers. We trying to lodge complaints regularly to the local eb station but they are fixing the problem temporarily but there is no permanent solution taken so far from eb side. Please involve this matter seriously to resolve it as soon as possible. We cannot allow daily power cut. If this happens continuously then residence of our village will return our eb card to our government.

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Address: sankeshwar sernity

Can i know in the lock down i have received my bill which is too high. Can i know why its too high and why it was calculated total units and bill is also too high

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Dear sir,
Location : tamilnadu, chennai, kodambakkam, pincode - 600 094.
I am planning to purchase a 2nd hand flat and finalized all legal formalities. I observed that there was un-authorized flat built by builder and eb connection also provided to that un-authorized flat. As per cmda approved plan, this flat is not approved. What is the procedure to remove this connection? Does it affect the existing approved flats? Pls clarify.
Contact number[protected]

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Address: Krishnagiri District , Hosur ,Bagalur , Itchangur

Sir/madam,

I would like to file a complaint about the spelling mistake in my name registered in the bills of electricity board. Its been typed as 'v. Komala. I need my name to be typed as 'v. Kamala '. Account numbers are[[protected]] [[protected]], [[protected]]. Kindly please change the name in the register. Thank you.

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January month billing is 15350 and may month billing is 16710. So total billable units is 1360. But we have paid rs. 1010 (Units 460) on 7/4/2020. Current month bill amount shows rs. 5936 in which rs. 1010 paid on 7/4/2020 was not deducted from bill amount. Kindly clarify the bill amount and the actual amount to be paid this month.

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Address: Zakir Hussain door no2/450 malaimedu Muslim street thennandhiyalam ranipet dist 632517 tamil Nadu india

Dear sir
I'm faceing every day low voltage problem
From eb. Because of this our electrical appliances are getting damaged and it is causing difficulty for our children to study causing low lights. I would like you to inspect this issue and please

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Address: Tamilnadu , Theni district, periyakulam taluka, devadanapatti

Hi all,

My area devadanapatti theni (Dt) periyakulam (Tk) one day maximum 20 times power cut, formar machines worker and it employed (Wfh), other people totally affected so please check my area and what the problem to solve immediately

Thanks,
Vishnu bala

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When i check in the online my meter reading not updated from the previous value. Need to be updated. Picture shown below.
On 29/02/2020 reading value is 1330.
On 29/04/2020 how reading value remain same? It should be
1330 + 250 = 1580
I enclosed snap shot of my online portal for your perusal.
I hope you will amend the value.

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