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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Apr 21, 2026
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 155

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S
swathi sundar r
Apr 29, 2020
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Hi,

The last bill generated for us was in Jan 2020. For the months January and February, online bill was not generated in March.

When we tried to create login on the tneb website for the consumer number it says consumer not live

Any help will be appreciated, thank you.
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    Z
    Ziaudeen09
    Apr 29, 2020
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    Address: Sithalapakkam, Chennai, Tamil Nadu 600126

    I stay at perumbakkam, my eb office is at sithalapakkam, i received my eb bill last month surprisingly it was only rs.250, verified meter readings and found that billing was calculated wrongly as rs.250 instead of 2700, i visited eb several times but person responsible for billing his name is vaasu is not responding properly he keeps complaining that internet or servers are not working hence cannot help, please help and provide solution, if the billing for this month is not corrected, then my next bill will be accumulated and have to pay 3 times more than usages. Please help
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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      Z
      Ziaullah Zafar
      Apr 28, 2020
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      Address: Maduravoyal,chennai

      Dear sir,

      To pay eb bill through online i added my mob no. To an old eb service no.in which i lived for rent. Now i moved from that house but still i receive bill amount to this no.[protected]. I kindly request you to delete my mob. No. From this sc no.[protected], [protected], [protected]

      Thanking you,
      With regards,
      Ziaullah z
      [protected]
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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        I
        Ibrahim Rafi
        Apr 28, 2020
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        Address: Majeeth street

        My shop la highest meter running my shop only one months ruppees 450 and 500 becasue this month 2697 only amount my shop in 2kw and exchange 1kw
        Apr 28, 2020
        Updated by Ibrahim Rafi         என் கடைக்கு அதிகம கரண்ட் பில்
        வருகின்றன அதானல் என் கடையில் 2கிவட் இருக்கரது 1 கிவட் மற்றும் தர படி கோட்டுகொள்கிறோம்

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          V
          Vel Kan
          Apr 28, 2020
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          Address: No:46,Northmada street,nungambakkam,chennai -34

          Im from nungambakkam, last night we had a power cut in my house(only).I have tried toll free number (1912) several time .They don't give proper response.They are saying we will be coming but I'm still sitting in road looking them.
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            P
            Prasanna Kumar Byrraju
            Apr 28, 2020
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            Address: Kavarapettai Chennai

            Dear sir we are at kavarapettai, on 27/04 at 11:40 pm power gone, now the time is 01:30 am still power not came.it is very disturbing.one of the line is having power.
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              S
              Sridhar Royapettah
              Apr 26, 2020
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              Address: 2/14 Raja Hanumantha Lala Lane Triplicane Chennai 5

              After today morning heavy rain and thunder, no current/electricity in few streets in triplicane viz raja hanumantha lala lane and street, half of v. R. Pillai street. Couldn't contact eb office for lodging complaint. May be 4 days complete lockdown.

              Sir, please immediately look into the matter on urgent basis. Because no water, old/children/sick and all are suffering.
              Please acknowledge and reply immediately.
              Thanking you,
              M. Sridhar
              2/14 raja hanumantha lala lane triplicane chennai 600005.
              [protected]
              [protected].
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                B
                BALA STS
                Apr 26, 2020
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                This is victor from santhome dooming street chennai my house no 5/1 dooming street santhome chennai-4 every time in my street current few houses they cut off my current for 7-6 hours daily... If i cal to the eb office they said every time same reasons cable fault or feeder failure or heavy load like that... Staffs are not all bothered about our situations.. Realy fed up with the tneb staffs.. Please dismissed the bad staff and put genuine staffs who serve for peoples... Please suspend these staffs then only we will get a good response and no current issues in my area...
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  P
                  parida2161
                  Apr 25, 2020
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                  Address: H no. 8/9, 3rd Street, KK Nagar, Nanganallur, Chennai-61

                  There is no power supply in one phase since early morning todate 25 Apr 2020. We are facing a sever problem view there is no water as the motor can not be switched on without power supply. So please initiate favourable action at the earliest to resume the electric supply.
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                    B
                    banu mahesh
                    Apr 25, 2020
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                    Address: 1/206-3, Meenakshi Amman nagar North 1 St street

                    We are having big tree in front of our house. Nearly 20 feet long. Some branches of tree touching eb line. Kindly cut those branches.
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                      N
                      nixonselvam
                      Apr 24, 2020
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                      Address: Ayyampettai Thanjavur Dt

                      Dear sir,

                      Our area is Ayyampettai in Thanjavur Dt.

                      There are frequent power cuts and low voltage power supply.

                      When complained to TNEB office, the officer's [Mr.Balasubramanian] reply is irresponsible.

                      Your whatsapp complaint number for Trichy zone, is not answering my phone calls.

                      I really don't know to whom to place my complaint.
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                        P
                        prasathr30
                        Apr 24, 2020
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                        Address: C33 thirunavakarasu street opp to Coptex showroom opp to Pandian gas godown.

                        Dear sir,
                        Am the resident of alagappa nagar opp to pandian gas godown, madurai, for the last 20 days our street light is not functioning properly. Most of our resident facing problem to walk due to dog menace.

                        Request you to replace and take the necessary action and solve our issues. Kindly apologies us for raising this complaint due to the lockdown period.
                        Regards
                        Prasad
                        [protected]
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                          B
                          balaji80
                          Apr 24, 2020
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                          Daily Midnight From 12.AM upto 5.AM, Powercut in C-Clock particular area only[protected]. Place : Sri Ranga Nagar, Cinneripalayam Panjayat, Kuppandampalayam Post, Avanashi - 641 654. KINDLY Book the complainant and give the solution and somebody's misuse and operate the transformer without EB.
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                            S
                            sathishmathew
                            from Mumbai, Maharashtra
                            Apr 23, 2020
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                            Address: periyar nagar, chennai 82

                            I am varghese residing at no. C457, 5th cross street, periyar nagar, chennai - 600 082.
                            My service no :07/029/146 display is not working for past 45 days, eb staff asked us to pay rs.3900/- for feb/march as an average amount. But during dec/ jan the bill amount was rs 800/-only. Since its a fault from eb and providing low quality meters and making customers to run behind them and extracting huge amount in the name of bill.
                            We already placed a written complaint with eb, periyar nagar ae, for which till date there is no replacement for the meter,.
                            Pls look into the matter very seriously and do the needful.
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                              A
                              Anoop Mohanan
                              Apr 23, 2020
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                              Account is mentioned as invalid for online payment. Consumer number[protected]. Please activate the same.
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                                E
                                elaison joshua
                                Apr 23, 2020
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                                Address: Authivilai, Neyyoor

                                During this lockdowm time most people are working from home.
                                Do to this power cut issue we are unable to work continiously.

                                Frequent power cut is taking place in one day. It is happening after 10 pm and 12 am also.

                                I have made many complaints through phone. But they are telling due to maintenance work.

                                I dono whether the corresponding staffs do maintenance at a time or for every 30 mins each day.

                                Please clear this problem. If there is maintenance, shutdown for half day or take one full day and clear all issues.

                                This frequent power cut is making our electrical equipment to fault condition.

                                Already maintenance process has been taken place last week. Still the power problem is continuing.

                                Please rectify as soon as possible.
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                  D
                                  Dp ravindran
                                  Apr 23, 2020
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                                  Address: No: 23, Gowriamman koil Street, Aditya Avenue, Injambakkam.

                                  I am Ravindran, Advocate. There ia a constant power fluctuation at my reaidence with connection No: 218:007:1427. We had complained several occasions with the AE office but till today not rectified. Refrigerators, washing machine, television and ceiling fans have all got fired and not working. Hence kindly attend immediately.
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                                    K
                                    Kishore7824
                                    Apr 21, 2020
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                                    Current of
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                                      R
                                      rajkumar_chennai
                                      Apr 21, 2020
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                                      Address: Anna salai
                                      Website: TNEB

                                      Trying to reach TNEB escalation number however no one is picking the phone. What is the point of having this escalation number[protected] when there is no one answering it.
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                                        T
                                        ThivyaJ
                                        Apr 21, 2020
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                                        I have tried logging into my tneb user account for bill payment but after log in i am getting "access denied" and no options are enabled. Please solve my issues as soon as possible.

                                        Thank you,
                                        T.JAYAKUMAR
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