Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Hello sir,

I have received a mail from tneb net on 29th jan 2020.in the mail, some body raised a complaint with my registered service connection number.
Actually i am the owner of the house and i am promptly pay all the bills in time. Simultaneously i have checked with tneb login, i am not able get inside with my login id.
The system is show "invalid customer" error. I also checked with my connection validity, it is showing with "live" status.

Could any one help me to get clarity with the following questions...

1) i am the legal owner for the service connection # [protected] (Balaji anadha padmanabhan), other than me, no other person raise complaint against my service connection.
Then why i am getting this mail...?

2) my login id and password is correct. Since the system is not accepting my credentials and it is showing invalid customer number. If my service connection is active status,
Then why the system showing as invalid customer number...?

If you are giving explanation for my queries, it would be a great help to me to get clarified with my issues.

Thank you
V. Umashankar

Dear authority,

Our meter has been broken by the meter reader person, due to her misoperation and she declared a higher value of the year for the current period. But the previous bill was rs.860 only. We are very normal user during winter and the summer it can be little high.
When we request the concern officer and the staff, they have been rudely sayin that the levied amount to be paid or otherwise we have to drop the services of tneb.
Im unable to understand the rules they are stating. Also the meter fixed by the tneb and its faults are not by the customer. The same type of problem happens to few of customer in the same area and the meter reading taking staff making such problem repeatedly.
I request you to look into this matter and let us say the correct charges to pay it.
Ordering to pay the highest charges is not at all a logic. I hope you might understand the issue and do the needful for your customer. Also it should not repeat in future too.

With regrets,
Sumathi n

Dear sir

We have applied for temporary eb connection for construction in our plot no 79 vgn mayfield eden park street a month back yet service not provided... Esclated the issue to the higher authorities in west tambaram eb office.
Still things are happening...
We are facing huge loss due to lack of current supply... Our workers suffers without light and water..

On humanatarian ground please issue the supply immediately

Thanks
Valliammal

We are facing low voltage problem in our area and we face this problem every day. Its a big problem in our area even fans, lights are not working because of low voltage. We have complained several times but no response..

We request you to look after this problem. Kindly do the needful as soon as possible..

Address - 5/23l, m. M. K nager, opp to maamudu, parakkai, nagercoil, kanyakumari district, tamilnadu.. Pin 629601.
Phone no. - [protected]

Neutral wire and one phase is not working for more than 2 months. Despite of several phone calls, and personal visit to the electricity board office power has not been restored. Eb lineman is not responsive at all, with promises to come, but does not turn up to attend and giving some lame excuses. I kindly request to take some severe action regarding this problem.

I have tried twice to pay tneb bill payment for current consumption for Rs. 445/- towards consumer no. [protected] under yono SBI on 27/01/2020. One time the payment failed and another time the payment is pending. Both times the amount debited from my account. Please verify the same and arrange to send the receipt for payment and another one amount may be recredit to my account.

I am muthukumar, i am staying in hosur, navadhi -635110. Consumption for the month of 1/2020 bill is 2770rupess, which is too high compare to my previous bills, i never ever got this much of amount for my house. So i given the complaint to hosur ae in the tneb office. He didnt take any action, so i raised the complaint in online, i got the reply ae phone number, i spoke to him, but still he didnt take any action regarding.

I hope that atleast this complaint will solve my problem.

Thanks,
Muthukumar. R
[protected]

Tneb overcharged ₹2078 for 430 units (4 months) in jan2020.
Nov2019 they didn't come to take reading but they marked as door lock.
Our eb meter is in outside of our home only, even we didn't have door for our eb meter. So we missed to pay eb bill on nov2019 ₹290.
Again we went to local eb office on 24 dec 19 and paid fine ₹150. At the time they asked us to pay the nov 2019 due amount in jan2020 month bill.
Eb consumer no :[protected].
We enquired with eb office no one responded properly. Please give solution for our problem.
We worried lot, for domestic use they are charging this much. We paid more than ₹13000 for past 1.5 years even normal home domestic use.
I have attached eb statement below:

In sep2019 meter reading 1310 and used units 220
In nov2019 meter reading 1310 and used units 220 (They didn't come but marked as door lock and they are not account with used units with total unit)
In jan2020 meter reading 1740 and used units 430 (Actual used units 210 only)
They didn't calculate properly for last 4 months.
Kindly i request you to take necessary action to solve this problem and let us know the solution.

In sep2019 meter reading 1310 and used units 220
In nov2019 meter reading 1310 and used units 220 (They didn't come and marked as door lock)
In jan2020 meter reading 1740 and used units 430 (Actual 210units only)
They didn't calculate properly for last 4 months.
Kindly i request higher authority of tneb officer please solve this problem and let us know the solution.

Dear sir,
I made exam fees for tneb requirement today through canarabank internetbanking. Amount debited through my bank account but bill not generated. Details are mention below. Please resolve my issue as soon as possible. Thank you sir

Receipt no.:pgncan6491395 receipt date:23/01/2020
Bank transaction no.:[protected]
Email: [protected]@gmail.com

Date - 05.12.2019

Service no : [protected]
Consumer name: sashi bafna
Address : 142/7 habibullah road t. Nagar chennai-17.

Since 05.12.2019 received tneb bill as nill - assessment for the month of 10/2019 service no : [protected].

Been visiting t. Nagar north tneb office every alternative day to know the status and enquirer about when will be bill generation. Hope delay from tneb should not consumer should suffer and asked to pay bill at one short for 4 months together.

Hi,
I have an account with tneb portal since 2011 and have been paying my bills online.
I haven't been able to login since monday (January 13, 2020) and when i try to reset, it says that my login is invalid.
I tried to login from multiple devices and the problem still persists. I have cleared my cache also and tried, but to no luck.
I have got to pay my eb this month and i do not have the reading entered in the card also as i was out when the eb people visited our place.
I have multiple consumer numbers added to my login and all the bills get paid online every time.
Looking forward to a solution to revive my account at the earliest so i will be able to pay my bills.

I live in gopalapuram. When they took meter reading last month, the amount was shown as zero. When contacted the officials told me that the meter is not running and i was asked to pay rs.5777.00 being the average amount. This was the case when we were away for 15 days from the house due to the death of my brother in law. I had given a complaint to then on 12th december even before making the complaint but no action was taken so far.

When i approached them today, they are talking some filthy language and say that only after paying an amount of rs.2950/- they will take meter from stock and replace it. It is such a sorry state of affairs. Should we pay for the meter. If that being the case, they should have informed us earlier. Whether we can buy the meter outside. Kindly let us have a resolution for this.

We are from 17/1, second narayan street, sevenwells, chennai-1. We filed a complain in eb office for the past 15 days, that our two phases are not working. When some people visited from eb they said tht we need to digg the ground and check the complain, more than 15 days gone but none have taken action to solve this. So kindly take action as soon as possible.

In the door number, 12/7 chinnaiah raja street rajapalayam, they are using house purpose current for commercial purposes, for grinding rice and dhall, at late nights, which leads to noise pollution.
Firstly, they must charge for commercial rate current.
Copy submitted
1) chief minister cell, chennai
2) the collector, virudhunagar district.

Dear All,
Street light was not burn on more than 6 months in our area. We have already raised a complaint to the concern department on number of times. But none of the replies we got from them. We already informed to local concern officers as well as even post men too. But no one has taken the proper action and still does not fixed the issue. Please find the attached photo copy and solve the issue ASAP.

Hello,

I am a resident of ashok nagar. We are having only 2 phase of current running and one phase has no current supply for past 2 years. We have submitted a written complaint many time to the appropriate authority of the board. No action has been taken so far on the same. Kindly register the complaint for the same. This is my contact no for further contact on the same [protected].

Dear sir, i am karthikeyan from namakkal
My house wireline was some problem... So i informed my area wireman today morning[protected].00am i informed... Still not coming.. Time is 6.10pm just now i called wireman he would not give me a good responce and also he drunken too much. Our wireman name is mr. Karuppan..
Please solve my problems
This request only
Thank you

Sir,
Today eb reading taken person came my and taken reading and physically reading shown as 13616, but person rounded reading as 13620 i am ok with that but person not take eb reading in scdule date due this reason i suffer to pay more money. So kindly consider the complaint and take nessary action on this

Note : person talked so much in customer end.. Pls advise him and how to speak with customer.

Respected team,

As this the 3rd time i'm facing eb bill not taken by the eb person consecutively. And i feel very dipressed because we are paying our eb bills without due till date over 45 years.
But for the past 6 months eb bill reader is not coming property. Due to this we are missing to pay our eb bills. Kindly do take action and advise the eb person not to repeat again in future.

Hello sir, i am residing at srb nagar kolathur chennai. My eb office is rajaji nagar, villivakkam.

In this connection meter reading people not cam until now. My reading consumption date is 26 dec 2019. I was called to ae he will confirm with reading will taking @ monday (6th jan 2020). But till now no one came to take the reading. After i went today eb office, rs saud today take the reading and we will feed. After i will took the reading and approach to rs he his not response and respect to others, kindly take action to concern person.

I am disabled person, he will not getting the respect. I approach to ae also, he also not response.
Kindly take action to concern department.