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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Feb 17, 2026

Complaints 6294

Resolved

640

Unresolved

5654

So far, so good. Tamil Nadu Electricity Board [TNEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tamil Nadu Electricity Board [TNEB] will keep up the work and continue to help more customers with their concerns even better 🤝

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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 167

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Address: D.no. 6/13A, 1st Street, K.V.R Nagar, Palyakadu, Mangalam Raod, Tiruppur, 641604

Sir,
Before few a line man came and corrected the connection of my house from the electricity pole but yesterday he came to correct the line of school near to my house and again he disconnected my house line from the electricity pole. Their is no electricity in my house from yesterday and my children are studying in college and their exams are near and they are not able to study. Please sir solve this problem as soon as possible. I have call him lots of time but he is not coming.
The name of the line man is lakshman. His ph. No. [protected].

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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J

jebastin eee

from Tirunelveli, Tamil Nadu

Oct 1, 2019

Overhead service wire is touch to my house buildings.also it was in danger position. Pls consider above issue. Already two times complaint to substation. And also explain status of my above concerned issues..

V

Vanajasree

from Delhi, Delhi

Oct 1, 2019

We are staying in Vanila apartments in Kazhipattur near Padur. We are facing power cut issues everyday especially during night time. People with small kids are suffering a lot. For school and office goers it will be difficult to stay all-night without sleeping in between mosquitoes.

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Address: 12,mariamman kovil st,avarangattuvalasu,pallapalayam po,perundurai tk, 638116

In my house located in erode district, kavindapadi eb office. Last three days no power supply in my house. If called to lineman means there is no propper answer to us. He giving silly talk. Till 4 days over we are in dark house only. My supply number is[protected]. Please do some action against that eb man. Small children also in my home. They cant sleep last 3 days without electricity

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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N

nagendran11

Jun 19, 2021

my village is Amaravathi pudur near karaikudi, sivagangai district 630301 In our village there is no proper line man facility till 25 years, we have only temporary line man but he is not resolved our complaints and even he never attened our calls also so please appoint permanent Line Man facility to our village i hope on our government will difenatly help us .

N

nagendran11

Jun 19, 2021

my village is Amaravathi pudur near karaikudi, sivagangai district 630301 In our village there is no proper line man facility from last 20 years, we have only temporary line man but he is not resolved our complaints and even he never attened our calls also so please appoint permanent Line Man facility to our village i hope on our government will difenatly help us.

P

Parthi17

Aug 2, 2021

In my house located in Tiruppur district, Udumalaipettai eb office. Last two days power supply is not correct working in my house. If called to lineman means there is no propper answer to us. He giving silly talk. Till 2 days over we are in dark house only. My supply number is[protected]. Please do some action against that eb man. I'm pepper for college exam and also atten the interview. They cant sleep last 2 days without electricity. I lost of problem facing in the two days... so kindly bring your action.

M

Manranp

from Kattumannarkoil, Tamil Nadu

Oct 17, 2021

Dear sir
My village mullangudi kattumannarkoil taluk 608302 my village EB lin Man eny work for eb related he take comission he only many oriantal talk without many he not eny work sumall fuse cut he want 400rs to 500 please I request to you take action and change your Linman sir

M

Manranp

from Kattumannarkoil, Tamil Nadu

Oct 17, 2021

Dear sir
My village mullangudi kattumannarkoil taluk 608302 my village EB lin Man eny work for eb related he take comission he only many oriantal talk without many he not eny work sumall fuse cut he want 400rs to 500 please I request to you take action and change your Linman sir

M

Mathankumar mk

from Pollachi, Tamil Nadu

Jul 5, 2022

My village karrappdi, Pollachi (TK), in our village no proper line man, we have
temporary line man, If called to lineman there is no propper answer, my home last 10 days no power, pls help me

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Address: Chennai, Tamil Nadu, 600101

Hi,

Till my last bill which was generated and paid in july 2019, i was able to pay it online. But now when i opening the site using my user id & password there is no details are records found in the site. I cannot even see my bill payment history in my online account. But, only i can view the payment receipt.

Due to this i am not able to pay my eb bill online. Hence, rectify the problem and activate my service no.[protected].

My details are as follows:

Service no : [protected]
Consumer name: m. Champalatha
Address : no:17/6, santham colony, anr west extn, ch-101.

Kindly activate my service number on tneb online site so that i can pay my bills on time.

Thanks

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Hi,

Till my last bill which was generated and paid in july 2019, i was able to pay it online. But now tneb site says that my consumer number is invalid. My consumer number is [protected].

I cannot even see my bill payment history in my online account.

Please activate my service number on tneb online site so that i can pay my bills on time....

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Address: Kodaikanal, Dindigul, Tamil Nadu, 624101

CC CHARGE
Due Date: 15/10/2019
Amount: Rs.5778.0

AVERAGE SHORTFALL
Due Date: 28/10/2019
Amount: Rs.3727.0

SC No: [protected]

Why we need to pay that extra amount Rs.3727?
We've raised complaint already regarding meter not working to TNEB by June - 2019.
To online and Kodaikanala EB office directly by written.
But there is no action taken still against that.
Now they've charged this extra amount apart from our bill amount.
Please make sure the bill amount to be paid was Rs.5778.
We've only 10 days left to pay the bill amount.
Kindly do the needful to change the meter also.

Oct 29, 2019

Complaint marked as Resolved

They've directly came to here and replaced new meter. Thanks for the support

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

Sep 26, 2019

Updated by Anto Gladwin J Mobile: [protected]
Hotel Ganapathy Garden
Kodaikanal

We're not blaming anyone.
Kindly understand the situation and we can't pay Rs.9505/- for a monthly EB bill.

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Address: 131, East Street, Kilakarai, Ramanathapuram, Tamil Nadu, 623517

Respected sir, i am residing at no.4/131, east st, kilakarai, ramanathapuram (Dist), please note that, the recently erected high voltage electric cable line passing our home (Near fathima estate) is dangerously very closed to our home and easily touchable by children from our balcony and window, we are always fearing and locked those windows and doors to preventing for access by children. Even the cables not covered by any protected insulation to avoid risk, we are very much worried about our safety due to this. We can not able do the house maintenance work due to high risk of touching the wire passed high voltage. As a consumer, i sincerely request tneb authority to take immediate steps to straighten the high voltage power line dangerously touching our home and request you to cover the wire with insulation as per safety and standard to the regulation. Thanks

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Address: 15-1, Sri Mahalakshmi Nagar, ward No. 7, Naickenoor, No.4 Veerapandi., Coimbatore, Tamil Nadu, 641019

Name - p. S. Sivakumar & m. Mahalakshmi instead of this it was entered as p. S. Sivakumar & mahalakshmi.
Father's name - p. V. Subhramanian instead of this it was entered as p. V. Subramanian.
Address - 15-1, sri mahalakshmi nagar instead of this it was entered as 15, 1, mahalakshmi nagar.
Kindly make corrections & do me the needful.
My service no.[protected]

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Address: 600091

This is the complaint regarding the bill for meter service no[protected]
In oct 2017, net meter was installed on this service. Over 6 billing periods, the readings were taken and it considered the net metering. For the last 4 readings, they are not listening when we say that it is a solar net meter. We are paying more than rs 5000 every month and every time i request that the reading be verified, it is ignored. How can i get this sorted out?

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With due respect i am tax payer citizen of india. I want to know why there are more power in kottakuppam area especially in night time. I had seen so many times that there is no rain or wind and still there is power cuts. I think there is fishy in this issue. I am not sure about the allegations which i making. If there is any other reason rather than that please let me know.

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Address: Opp to Mahendra Holiday resort,Mudhiyanur,Thalavadi

Application ref number: 10004-[protected]
Section office: south thalavadi
Dear sir/madam
I have applied agriculture tatkal scheme on july31st 2018 at sathy division. I have paid rs.300000 (Three lakhs only). But still not given the 10hp line. So many times i have contacted the j. E but he says no switch, no wires. Its been 14months till date. I need to know the meaning of tatkal scheme.

My contact number: [protected]

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Address: S2, 2nd floor, Sri sai srishti apartment, Thirumangai manan street, East Tambaram chennai., 600059

Hi,
This is to bring to your notice that we were mandated to pay the eb bill corresponding to the reading of 650 units for the month of aug 2019. On checking the number o[censored]nits dated 19-sep-2019 it shows only 421 units. I have raised a complaint about the same through tneb website. But there is no response till now and we have paid a sum of 4000 rps. Request you to check on how the mismatch has occurred and please action on our repayment process. Please find the attached images for your reference.

Consumer no :[protected],
Consumer name : sakunthala manivelan,
Thirumangai mannan street, sundaram colany, east tambaram chennai.

Thank you.

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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V

Vinoth Vijayakumar

from Chennai, Tamil Nadu

Oct 4, 2019

Hi,

Still, I didn't get any response from TNEB.

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Address: No.38/A, Moganur Road, Namakkal-HO, Namakkal., 637001

I called the tneb ho-office where as located at moganur road, namakkal through over phone for several times but they aren't picking the every phone calls for all time. They aren't responding the consumer queries for an emergency time. Kindly look into this and take action on priority.
I'm complaining about this on behalf of more than 70 families in our area.

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Address: Chennai, Tamil Nadu, 600079

I have complained multiple times but no one has come to fix the problem we are not having electricty since the last 36 hours we have old age people at home who are not able to walk properly and since there is no lift they are not able to go out of the house since the last 36 hours please take this as top priority to help us clear the sitation

Contact : mahaveer ranka
Number [protected], [protected]

Please respond and fix the problem as soon as possible

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Address: 9/48 A,VAIKUNDAPURAM, SEMBIKULAM POST, 627116

Dear sir or madam from last 2 days i am facing voltage dropping, low voltage problem. I can't use any electronic appliances kindly request to refer my problem and take some action
The voltage is 140 v instead of 230 v. Lights and fan flicker all night which is a nuisance. I have called the kumarpuram eb office but no response, they told they will send an employee to attend the complaint after lunch. But, lunch is not over yet. I have also complained in person. Why is this delay to attend the customer services? Kindly do the needful.

Service number[protected]
Service name - yasudoss. R

Sep 19, 2019

Complaint marked as Resolved

They send service man and clear the problem so I have no issues thank you so much...

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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A

Ahrun Vk

from Mumbai, Maharashtra

Sep 24, 2019

Sir poondi Thanjavur eb offce Phone numpur plz reel mee sir

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Address: samy store opposite street, h-459

Good morning sir
Kariyapatti
H-459
H. Liyakathali
Virdhunagar district
Sir
Last two day before electical post fuse my serive h-459
I am told this peroblem mr. Veeran wireman. But this post under part damage. So new post marram fit inform to assitant engineer. But no response pls check and quick rectifie proplem
Thanking you
H. Liyakathali
Services number
H-459
Kariyapatti
Virdhunagar district 626106

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

Sep 17, 2019

Updated by Ayup Khan new electrical post fit

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Address: Kamadhenu Nagar, Tiruvallur, Tamil Nadu, 600077

Sir we are living in thiruverkadu kamadhenu nagar... Today (17/09/2019) our ae tneb came and told to dig underground near our home for private apartment power supply...1year before govt lay a cement road for our area at now they dig the cement road and destroy the facility of our area to put power supply to private apartment... We ask to see the municipality order to dig the cement road... But our ae not provided the documents... Recently ground cable wire kill one person in chennai due to tneb misfailure...

Tneb will destroy the cement road provided by avadi municipality...
They will not response to provide documents to the people... We want to know rti...
This ground cable facility made for private apartments...
We know only the project is approved by thiruverkadu municipality or not???
Please avoid human loss before project start...

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Address: 65 north gate east road, 611001

Dear sir/madam,

I like to inform that the power supply to my house has been affected for the last 3 days since the 14th september till now. This was caused by a big vehicle which hit against the electrical cables and the supporting metal wires has broken causing the power supply to be disrupted. I hope you can arrange to look into this problem with immediate effect and restore the power supply early.

Kindly accept my complaint and appreciate your earliest respond.
Thanks & regards,
Nageera

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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J

J.siva

from Coimbatore, Tamil Nadu

Sep 17, 2019

I am also, before 10 days writing from E.B note, with my complete, not coming wireman, my home, and he also asking rupees 400, I am also pay the E.B bill. Please resolve my problem. Thank you

J.siva's reply, Sep 14, 2019

Resolve my problem

H

Hebsiba Sujith

from Mumbai, Maharashtra

Sep 17, 2019

This individual house is located in choolaimedu near IOB bank back side. In the current box one fuse is fully dead and the wire was fully fired and came out. We cant able to switch on lights, fan, TV, etc. So please do the needful service.

M

Mohamed ushain

Sep 19, 2019

Dear sir
Pudukottai dist, Ponnamaravathi, nerinchikudi village.
My application [protected]
Thirumayam tneb office, refuse to register pH priority. How to register. Please advise me.
Regards
Mohamed Ansari
Hp.[protected]
Email. [protected]@gmail.com

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Address: 468, Parasakthi Colony, Sivakasi, Virudhunagar, Tamil Nadu, 626123

Service no:c1722
Place : sivakasi
Pincode :626123
Complaint : current cut
My home power supply has been disconnected so please help to tha current in home. My home and family members child has been disappointed please this complaint has weakly this problem in my house. We are writing the complaint note the sivakasi electric board office. So kindly request to this complaint resolved quickly..

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M

Muniraj selvam

from Kanniyakumari, Tamil Nadu

Sep 17, 2019

Hi sir,
My complaint power cut problem only,
my house power cut problem many time, yesterday night 7pm power cut but till now no power, my eb[protected] name selvam, baby child home so more problems so please help me. By selvam

P

priyasankar

from Tirupati, Andhra Pradesh

Sep 19, 2019

We are resident in Ammanpuram near Tiruchendur in Tuticorin district, here not supply EB frequently due to not correct reason.Mainly that issue raising from night to morning therefore we have Lot of suffered plus suffocating from not supply EB. We are suffered from suffocating also. it's humble request to you, please do the needful.

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Address: No 29-30 mathura homes, kammavar palayam, nungamnakkam village, 602002

Sir, i am radhakrushnan, residing at mathura homes, nungambakkam, thiruvallur 602002. I paid an advance payment of 3000 for my june month bill on 29th june. They entered it on my eb card. I only consumed 540 unit for july-august period but now they are calculating 4 months reading and telling me that i have consumed more than 1000 units and the slab changed, so i have to pay 6 rs per unit. Do not know why they are taking 4 months reading. Also the person told me that they did not update the june month bill on their system. Is that my mistake? I am loosing nearly 2000 rs because it. Raised a complaint in tneb site, but no response from them as of yet.

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Address: Nagapattinam, Tamil Nadu, 611003

I'm facing loose connection since many days. The problem is with the electric pole. Sometimes because of the wind the power comes. But since saturday afternoon there is no power. I request you to kindly rectify my problem as soon as possible. Below are the details.
S. Vengatesh
705, mainroad,
South palpannai cherry,
Near collectorate,
Nagapattinam - 611003

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

Sep 15, 2019

Updated by VENGATESH .S My contact number: [protected]

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Sukanya Baynes Prabhu

from Chennai, Tamil Nadu

Sep 17, 2019

Supply to 111 vepery high road, not restored

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