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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Nov 17, 2025

Complaints 6289

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639

Unresolved

5650

So far, so good. Tamil Nadu Electricity Board [TNEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tamil Nadu Electricity Board [TNEB] will keep up the work and continue to help more customers with their concerns even better 🤝

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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 167

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Address: 131, East Street, Kilakarai, Ramanathapuram, Tamil Nadu, 623517

Respected sir, i am residing at no.4/131, east st, kilakarai, ramanathapuram (Dist), please note that, the recently erected high voltage electric cable line passing our home (Near fathima estate) is dangerously very closed to our home and easily touchable by children from our balcony and window, we are always fearing and locked those windows and doors to preventing for access by children. Even the cables not covered by any protected insulation to avoid risk, we are very much worried about our safety due to this. We can not able do the house maintenance work due to high risk of touching the wire passed high voltage. As a consumer, i sincerely request tneb authority to take immediate steps to straighten the high voltage power line dangerously touching our home and request you to cover the wire with insulation as per safety and standard to the regulation. Thanks

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Address: 15-1, Sri Mahalakshmi Nagar, ward No. 7, Naickenoor, No.4 Veerapandi., Coimbatore, Tamil Nadu, 641019

Name - p. S. Sivakumar & m. Mahalakshmi instead of this it was entered as p. S. Sivakumar & mahalakshmi.
Father's name - p. V. Subhramanian instead of this it was entered as p. V. Subramanian.
Address - 15-1, sri mahalakshmi nagar instead of this it was entered as 15, 1, mahalakshmi nagar.
Kindly make corrections & do me the needful.
My service no.[protected]

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Address: 600091

This is the complaint regarding the bill for meter service no[protected]
In oct 2017, net meter was installed on this service. Over 6 billing periods, the readings were taken and it considered the net metering. For the last 4 readings, they are not listening when we say that it is a solar net meter. We are paying more than rs 5000 every month and every time i request that the reading be verified, it is ignored. How can i get this sorted out?

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With due respect i am tax payer citizen of india. I want to know why there are more power in kottakuppam area especially in night time. I had seen so many times that there is no rain or wind and still there is power cuts. I think there is fishy in this issue. I am not sure about the allegations which i making. If there is any other reason rather than that please let me know.

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Address: Opp to Mahendra Holiday resort,Mudhiyanur,Thalavadi

Application ref number: 10004-[protected]
Section office: south thalavadi
Dear sir/madam
I have applied agriculture tatkal scheme on july31st 2018 at sathy division. I have paid rs.300000 (Three lakhs only). But still not given the 10hp line. So many times i have contacted the j. E but he says no switch, no wires. Its been 14months till date. I need to know the meaning of tatkal scheme.

My contact number: [protected]

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Address: S2, 2nd floor, Sri sai srishti apartment, Thirumangai manan street, East Tambaram chennai., 600059

Hi,
This is to bring to your notice that we were mandated to pay the eb bill corresponding to the reading of 650 units for the month of aug 2019. On checking the number o[censored]nits dated 19-sep-2019 it shows only 421 units. I have raised a complaint about the same through tneb website. But there is no response till now and we have paid a sum of 4000 rps. Request you to check on how the mismatch has occurred and please action on our repayment process. Please find the attached images for your reference.

Consumer no :[protected],
Consumer name : sakunthala manivelan,
Thirumangai mannan street, sundaram colany, east tambaram chennai.

Thank you.

+5 photos

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V

Vinoth Vijayakumar

from Chennai, Tamil Nadu

Oct 4, 2019

Hi,

Still, I didn't get any response from TNEB.

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Address: No.38/A, Moganur Road, Namakkal-HO, Namakkal., 637001

I called the tneb ho-office where as located at moganur road, namakkal through over phone for several times but they aren't picking the every phone calls for all time. They aren't responding the consumer queries for an emergency time. Kindly look into this and take action on priority.
I'm complaining about this on behalf of more than 70 families in our area.

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Address: Chennai, Tamil Nadu, 600079

I have complained multiple times but no one has come to fix the problem we are not having electricty since the last 36 hours we have old age people at home who are not able to walk properly and since there is no lift they are not able to go out of the house since the last 36 hours please take this as top priority to help us clear the sitation

Contact : mahaveer ranka
Number [protected], [protected]

Please respond and fix the problem as soon as possible

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Address: 9/48 A,VAIKUNDAPURAM, SEMBIKULAM POST, 627116

Dear sir or madam from last 2 days i am facing voltage dropping, low voltage problem. I can't use any electronic appliances kindly request to refer my problem and take some action
The voltage is 140 v instead of 230 v. Lights and fan flicker all night which is a nuisance. I have called the kumarpuram eb office but no response, they told they will send an employee to attend the complaint after lunch. But, lunch is not over yet. I have also complained in person. Why is this delay to attend the customer services? Kindly do the needful.

Service number[protected]
Service name - yasudoss. R

Sep 19, 2019

Complaint marked as Resolved

They send service man and clear the problem so I have no issues thank you so much...

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A

Ahrun Vk

from Mumbai, Maharashtra

Sep 24, 2019

Sir poondi Thanjavur eb offce Phone numpur plz reel mee sir

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Address: samy store opposite street, h-459

Good morning sir
Kariyapatti
H-459
H. Liyakathali
Virdhunagar district
Sir
Last two day before electical post fuse my serive h-459
I am told this peroblem mr. Veeran wireman. But this post under part damage. So new post marram fit inform to assitant engineer. But no response pls check and quick rectifie proplem
Thanking you
H. Liyakathali
Services number
H-459
Kariyapatti
Virdhunagar district 626106

+1 photos

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

Sep 17, 2019

Updated by Ayup Khan new electrical post fit

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Address: Kamadhenu Nagar, Tiruvallur, Tamil Nadu, 600077

Sir we are living in thiruverkadu kamadhenu nagar... Today (17/09/2019) our ae tneb came and told to dig underground near our home for private apartment power supply...1year before govt lay a cement road for our area at now they dig the cement road and destroy the facility of our area to put power supply to private apartment... We ask to see the municipality order to dig the cement road... But our ae not provided the documents... Recently ground cable wire kill one person in chennai due to tneb misfailure...

Tneb will destroy the cement road provided by avadi municipality...
They will not response to provide documents to the people... We want to know rti...
This ground cable facility made for private apartments...
We know only the project is approved by thiruverkadu municipality or not???
Please avoid human loss before project start...

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Address: 65 north gate east road, 611001

Dear sir/madam,

I like to inform that the power supply to my house has been affected for the last 3 days since the 14th september till now. This was caused by a big vehicle which hit against the electrical cables and the supporting metal wires has broken causing the power supply to be disrupted. I hope you can arrange to look into this problem with immediate effect and restore the power supply early.

Kindly accept my complaint and appreciate your earliest respond.
Thanks & regards,
Nageera

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J

J.siva

from Coimbatore, Tamil Nadu

Sep 17, 2019

I am also, before 10 days writing from E.B note, with my complete, not coming wireman, my home, and he also asking rupees 400, I am also pay the E.B bill. Please resolve my problem. Thank you

disturbed power supply - Comment #3537075 - Image #0

J.siva's reply, Sep 14, 2019

Resolve my problem

H

Hebsiba Sujith

from Mumbai, Maharashtra

Sep 17, 2019

This individual house is located in choolaimedu near IOB bank back side. In the current box one fuse is fully dead and the wire was fully fired and came out. We cant able to switch on lights, fan, TV, etc. So please do the needful service.

M

Mohamed ushain

Sep 19, 2019

Dear sir
Pudukottai dist, Ponnamaravathi, nerinchikudi village.
My application [protected]
Thirumayam tneb office, refuse to register pH priority. How to register. Please advise me.
Regards
Mohamed Ansari
Hp.[protected]
Email. [protected]@gmail.com

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Address: 468, Parasakthi Colony, Sivakasi, Virudhunagar, Tamil Nadu, 626123

Service no:c1722
Place : sivakasi
Pincode :626123
Complaint : current cut
My home power supply has been disconnected so please help to tha current in home. My home and family members child has been disappointed please this complaint has weakly this problem in my house. We are writing the complaint note the sivakasi electric board office. So kindly request to this complaint resolved quickly..

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M

Muniraj selvam

from Kanniyakumari, Tamil Nadu

Sep 17, 2019

Hi sir,
My complaint power cut problem only,
my house power cut problem many time, yesterday night 7pm power cut but till now no power, my eb[protected] name selvam, baby child home so more problems so please help me. By selvam

P

priyasankar

from Tirupati, Andhra Pradesh

Sep 19, 2019

We are resident in Ammanpuram near Tiruchendur in Tuticorin district, here not supply EB frequently due to not correct reason.Mainly that issue raising from night to morning therefore we have Lot of suffered plus suffocating from not supply EB. We are suffered from suffocating also. it's humble request to you, please do the needful.

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Address: No 29-30 mathura homes, kammavar palayam, nungamnakkam village, 602002

Sir, i am radhakrushnan, residing at mathura homes, nungambakkam, thiruvallur 602002. I paid an advance payment of 3000 for my june month bill on 29th june. They entered it on my eb card. I only consumed 540 unit for july-august period but now they are calculating 4 months reading and telling me that i have consumed more than 1000 units and the slab changed, so i have to pay 6 rs per unit. Do not know why they are taking 4 months reading. Also the person told me that they did not update the june month bill on their system. Is that my mistake? I am loosing nearly 2000 rs because it. Raised a complaint in tneb site, but no response from them as of yet.

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Address: Nagapattinam, Tamil Nadu, 611003

I'm facing loose connection since many days. The problem is with the electric pole. Sometimes because of the wind the power comes. But since saturday afternoon there is no power. I request you to kindly rectify my problem as soon as possible. Below are the details.
S. Vengatesh
705, mainroad,
South palpannai cherry,
Near collectorate,
Nagapattinam - 611003

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

Sep 15, 2019

Updated by VENGATESH .S My contact number: [protected]

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S

Sukanya Baynes Prabhu

from Chennai, Tamil Nadu

Sep 17, 2019

Supply to 111 vepery high road, not restored

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Address: Chennai, Tamil Nadu, 603103

Hi,

Till my last bill which was generated and paid in july 2019, i was able to pay it online. But now tneb site says that my consumer number is invalid. My consumer number is[protected].

I cannot even see my bill payment history in my online account.

Please activate my service number on tneb online site so that i can pay my bills on time.

Thanks

Ina singhal...

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Address: CHENNAI-600119, 6000119

My tneb service # [protected] (Sholinganallur) excess reading by 700 unit cost ₹3100 - on 9/8/2019. My door is always locked till january 2019 due to my wife death on 24/10/2018. (மீட்டர் காட்ட வாய்ப்பு இல்லை) am leaving in my native near karaikudi.நான் எப்பவும் advance rental கட்டிவைப்பது வழக்கம் அதில் இந்த ₹3100 தவறாக கழித்துவிட்டனர் அதை திரும்ப அதே இடமான advance rental a/c திருப்பிக் கொடுக்கும் படி வேண்டிக் கிறேன்.

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Address: Chemparuthi vilai, Kanyakumari, Tamil Nadu

Sir we (Panneer dhas) are from kalkulam taluk, kothanallure village (Chemparuthi vilai) there were one transformer (240kva may so) it was damaged two month before, the eb sub station molachel (Thuckalay) they are came and take that faulty transformer and inter link to other line.in that lasts tow month home line affected by low voltage, electrical flexvation and so many electrical appliances are damaged. They are not replaced new transformer so all the people's are suffered. So do kindfull
Thank you

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Address: Coimbatore, Tamil Nadu, 641041

Old tenant was used the tneb online payment option. Now they had vacated and not giving the user is and password. Now i am the new tenant how to change the user id and password of online bill payment. If i am clicking the forget password and user name it is going to the old email which was created previously.
Please support me or reset the same from your end.

My consumer details are as follows :[protected]

Regards

Punith

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Address: 17 Rajambal street Porayar Tharangambadi tk, Nagapattinam, Tamil Nadu, 609307

I'm thilagavathi from porayar.in our area street light not working last 7 days, already area people are contact our eb office but not take any step.
Kindly arrange the street light.
Thank you
With regards
Thilagavathi k
Mob [protected]

Address:
Rajambal street. (12 ward)
Porayar
Tharangambadi to
Nagapattinam dt

(4 lamp post not working)

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