Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Sir/mam,

Repeatedly we are complaining that the reading taking person form eb office-ambattur-, nehru nagar area is comming always late.

Last time he came at 16.12.2019, but till now he has not turned up.

Always comming in delay and our unit increases because of that the slab rate also increase.

We are paying double the amount.

Hope you will take necessary action on this regard, and better change into monthly reading instead of 2 months.

Our electric post is in damaged condition in past 4 year.in last 2years we are raising complaints against this issue in our local electricity office. But still now there is no action taken.
Electric man tell that here after we cannot work on this post why because this post is too much damaged.
We need new post for this line. Because of this old post we are facing electric issue many times in a week.

Hello team,
Good morning,
We are a residential people where about 50 families live in our village. One of the person in our area uses the house line electricity for commercial purpose (For 4 wheeler vehicle tinkering, painting, welding and for other issues.
Because of this all the houses which are surrounded by it are been affected with voltage issues. Kindly give a proper solution for the above.
The person who uses the eb for commercial purpose his name is kannan.

Dear team, i heard there is an electric pole installation near by my site situated at ayyampatti, r. Vellode (Po), gujiliamparai taluk, dindigul dt. The ploe was situated already opposite to this place and it got damaged, now they are replacing the existing pole. I am happy if they replace damagedelectric pole, but they have to install again where it was installed previously. But they are going to install near by site, currently it is empty, but in future i am planning to construct a house. And also it will affect the ppls who is turning that side. Because it is a corner house and three sides roads are available. Need help to install the ploe where it was available now

10/2/2020 i have made an online payment on tneb assessor post through online payment option. After i had payed i received pending status in bank confirmation. Still the pending status is remaining, but the amount of rs.1180 deducted from my bank account. Please consider my complaint and take action on this issue.
Please consider this issue on high priority.
Details:
Registration number : 640571
Application number : h0441438
Reciept number : pgnsbi8531092
Bank transaction number : igaibldtg6

10/2/2020 i have made an online payment on tneb ae exam through online payment option. While i am trying to pay i received pending status in bank confirmation. Still the pending status is remaining, but the amount of rs.1180 deducted from my bank account. Please consider my complaint and take action on this issue.
Please consider this issue on high priority.
Details:

Reg no: 664814
App no : a0449929
Transaction no:[protected]

Dear sir,
I made exam fees for tneb requirement today through bank of india debit card. Amount debited through my bank account but bill not generated. Details are mention below. Please resolve my issue as soon as possible. Thank you sir

Receipt no.:pgcaxi[protected] receipt date:07/02/2020
Bank transaction no.:[protected]
Application no. A0360212

Myservice number is - [protected]
Name - sivakumar.
I paid the eb bill amount rs.1070. Through online on 30.01.2020. But the website problem first time amount was deducted from my account and shown error, then again i paid the bill amount rs.1070 second time. So i requested you to kindly refund the the debitable amount as soon as possible. More than a week amount also not refunded and i complaint through my tneb login portal but there is no proper response so kindly confirm me amount will when will refund.

To
Je o & m,
Tamil nadu electricity board
Chennai 48

Respected sir,

My eb meter not showing the values (No display) for few months. Please look into this issue and help me to solve this.

S no[protected]
Srinuvasan jayachandran
Plot number 289
Theirteenth street,
Shanmuga nagar,
Mannivakkam,
Chennai
Pin 600 048
Landmark - near natesan vidyalaya school

My consumer no [protected]. Only two members in the house and we were getting a bill within rs. 900 over a year which was matching to our usage. After the rainy season in july, water got arrested in the community flat and lot of meters were had a problem. We raised the complaint in the community. And after to that issues, i receiving a bill of rs.3430, rs.2704, and now i received a bill of rs.9040. I need to get the extra payment done in the past and also i need someone to check the meter to avoide the confusions in future.

In our area street light has been not working while for a long days, nearly 1 and half months. We complain our station for many times, they not respond properly. It is not safe for the people living here. So i kindly request you to take a proper action. Street: 6th ward, tamilnadu housing board, near anna park, ayappakkam, chennai-600077, district: tiruvallur.

Hello sir,

I have received a mail from tneb net on 29th jan 2020.in the mail, some body raised a complaint with my registered service connection number.
Actually i am the owner of the house and i am promptly pay all the bills in time. Simultaneously i have checked with tneb login, i am not able get inside with my login id.
The system is show "invalid customer" error. I also checked with my connection validity, it is showing with "live" status.

Could any one help me to get clarity with the following questions...

1) i am the legal owner for the service connection # [protected] (Balaji anadha padmanabhan), other than me, no other person raise complaint against my service connection.
Then why i am getting this mail...?

2) my login id and password is correct. Since the system is not accepting my credentials and it is showing invalid customer number. If my service connection is active status,
Then why the system showing as invalid customer number...?

If you are giving explanation for my queries, it would be a great help to me to get clarified with my issues.

Thank you
V. Umashankar

Dear authority,

Our meter has been broken by the meter reader person, due to her misoperation and she declared a higher value of the year for the current period. But the previous bill was rs.860 only. We are very normal user during winter and the summer it can be little high.
When we request the concern officer and the staff, they have been rudely sayin that the levied amount to be paid or otherwise we have to drop the services of tneb.
Im unable to understand the rules they are stating. Also the meter fixed by the tneb and its faults are not by the customer. The same type of problem happens to few of customer in the same area and the meter reading taking staff making such problem repeatedly.
I request you to look into this matter and let us say the correct charges to pay it.
Ordering to pay the highest charges is not at all a logic. I hope you might understand the issue and do the needful for your customer. Also it should not repeat in future too.

With regrets,
Sumathi n

Dear sir

We have applied for temporary eb connection for construction in our plot no 79 vgn mayfield eden park street a month back yet service not provided... Esclated the issue to the higher authorities in west tambaram eb office.
Still things are happening...
We are facing huge loss due to lack of current supply... Our workers suffers without light and water..

On humanatarian ground please issue the supply immediately

Thanks
Valliammal

We are facing low voltage problem in our area and we face this problem every day. Its a big problem in our area even fans, lights are not working because of low voltage. We have complained several times but no response..

We request you to look after this problem. Kindly do the needful as soon as possible..

Address - 5/23l, m. M. K nager, opp to maamudu, parakkai, nagercoil, kanyakumari district, tamilnadu.. Pin 629601.
Phone no. - [protected]

Neutral wire and one phase is not working for more than 2 months. Despite of several phone calls, and personal visit to the electricity board office power has not been restored. Eb lineman is not responsive at all, with promises to come, but does not turn up to attend and giving some lame excuses. I kindly request to take some severe action regarding this problem.

I have tried twice to pay tneb bill payment for current consumption for Rs. 445/- towards consumer no. [protected] under yono SBI on 27/01/2020. One time the payment failed and another time the payment is pending. Both times the amount debited from my account. Please verify the same and arrange to send the receipt for payment and another one amount may be recredit to my account.

I am muthukumar, i am staying in hosur, navadhi -635110. Consumption for the month of 1/2020 bill is 2770rupess, which is too high compare to my previous bills, i never ever got this much of amount for my house. So i given the complaint to hosur ae in the tneb office. He didnt take any action, so i raised the complaint in online, i got the reply ae phone number, i spoke to him, but still he didnt take any action regarding.

I hope that atleast this complaint will solve my problem.

Thanks,
Muthukumar. R
[protected]

Tneb overcharged ₹2078 for 430 units (4 months) in jan2020.
Nov2019 they didn't come to take reading but they marked as door lock.
Our eb meter is in outside of our home only, even we didn't have door for our eb meter. So we missed to pay eb bill on nov2019 ₹290.
Again we went to local eb office on 24 dec 19 and paid fine ₹150. At the time they asked us to pay the nov 2019 due amount in jan2020 month bill.
Eb consumer no :[protected].
We enquired with eb office no one responded properly. Please give solution for our problem.
We worried lot, for domestic use they are charging this much. We paid more than ₹13000 for past 1.5 years even normal home domestic use.
I have attached eb statement below:

In sep2019 meter reading 1310 and used units 220
In nov2019 meter reading 1310 and used units 220 (They didn't come but marked as door lock and they are not account with used units with total unit)
In jan2020 meter reading 1740 and used units 430 (Actual used units 210 only)
They didn't calculate properly for last 4 months.
Kindly i request you to take necessary action to solve this problem and let us know the solution.

In sep2019 meter reading 1310 and used units 220
In nov2019 meter reading 1310 and used units 220 (They didn't come and marked as door lock)
In jan2020 meter reading 1740 and used units 430 (Actual 210units only)
They didn't calculate properly for last 4 months.
Kindly i request higher authority of tneb officer please solve this problem and let us know the solution.

Dear sir,
I made exam fees for tneb requirement today through canarabank internetbanking. Amount debited through my bank account but bill not generated. Details are mention below. Please resolve my issue as soon as possible. Thank you sir

Receipt no.:pgncan6491395 receipt date:23/01/2020
Bank transaction no.:[protected]
Email: [protected]@gmail.com