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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Feb 17, 2026

Complaints 6294

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640

Unresolved

5654

So far, so good. Tamil Nadu Electricity Board [TNEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tamil Nadu Electricity Board [TNEB] will keep up the work and continue to help more customers with their concerns even better 🤝

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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 168

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Address: Chennai, Tamil Nadu, 603103

Hi,

Till my last bill which was generated and paid in july 2019, i was able to pay it online. But now tneb site says that my consumer number is invalid. My consumer number is[protected].

I cannot even see my bill payment history in my online account.

Please activate my service number on tneb online site so that i can pay my bills on time.

Thanks

Ina singhal...

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Address: CHENNAI-600119, 6000119

My tneb service # [protected] (Sholinganallur) excess reading by 700 unit cost ₹3100 - on 9/8/2019. My door is always locked till january 2019 due to my wife death on 24/10/2018. (மீட்டர் காட்ட வாய்ப்பு இல்லை) am leaving in my native near karaikudi.நான் எப்பவும் advance rental கட்டிவைப்பது வழக்கம் அதில் இந்த ₹3100 தவறாக கழித்துவிட்டனர் அதை திரும்ப அதே இடமான advance rental a/c திருப்பிக் கொடுக்கும் படி வேண்டிக் கிறேன்.

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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Address: Chemparuthi vilai, Kanyakumari, Tamil Nadu

Sir we (Panneer dhas) are from kalkulam taluk, kothanallure village (Chemparuthi vilai) there were one transformer (240kva may so) it was damaged two month before, the eb sub station molachel (Thuckalay) they are came and take that faulty transformer and inter link to other line.in that lasts tow month home line affected by low voltage, electrical flexvation and so many electrical appliances are damaged. They are not replaced new transformer so all the people's are suffered. So do kindfull
Thank you

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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Address: Coimbatore, Tamil Nadu, 641041

Old tenant was used the tneb online payment option. Now they had vacated and not giving the user is and password. Now i am the new tenant how to change the user id and password of online bill payment. If i am clicking the forget password and user name it is going to the old email which was created previously.
Please support me or reset the same from your end.

My consumer details are as follows :[protected]

Regards

Punith

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Address: 17 Rajambal street Porayar Tharangambadi tk, Nagapattinam, Tamil Nadu, 609307

I'm thilagavathi from porayar.in our area street light not working last 7 days, already area people are contact our eb office but not take any step.
Kindly arrange the street light.
Thank you
With regards
Thilagavathi k
Mob [protected]

Address:
Rajambal street. (12 ward)
Porayar
Tharangambadi to
Nagapattinam dt

(4 lamp post not working)

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Address: 627006

Dear san

In tirunelveli town near parvathi sesha mahal street light is not working for more than one month no one is taking action this area is already some negative area as per the record so we request you to take nessary action before some issue occur in this area

Address:tirunelveli town near parvathi sesa maha vail theru 627006

For contact [protected]

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Address: 256 pillyar koil St puroshthampoondi menallur village arasnimangalam Post uthiremerur taluka kanchipuram dist

Sir i am in uttramerur taluka menallur
Village i am doing agriculture in my land my native place transformer will install in 1968 that's are above 60 years ago that's surrounding areas have many agriculture land this transformer is only one for that are all
To power supply that's transformer eb wires are installing ways like someprivate land mango and coconut trees on the eb line way so please change the eb wire line and ways out from the under that's all trees gardens
Some time the rainy season and climate change and slow wind that s eb wire line are cut and fell in the land some time people or senior citizen are going that way they will get electrical shocked and some pet's animals also so please take immediate response action sir

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Address: Periyathachur Electricity Board, periyathachur post., 605651

I dont know the reason y the eb has stoped a electricty for five hrs... Due rain means the rain as stoped before 2 hrs then y should the eb has to stop the electricity for five hrs...in between one division has got power before 4 hrs buy we dont get it still... Power cut timing[protected]/23.00 to[protected]/03.00 still also we didnt get power... Please do the need full.

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Address: 45 Alangadu , near new sub registrar office , new pallipalayam road Komarapalayam 638183, 638183

Respected sir
I am balaji from komarapalayam 638183 have built 2 new powerloom factory and power loom machineries have been installed and requested 2 3hp connections it's almost 2 months passed now but no connection has been provided facing ideal loss due to no electricity please help me by providing electricity connection and help me start my factory to run minimum
No good response have been given to my request the concern department doesn't care about my request

Expecting response and electricity connection
- sri balaji,
45 alangadu,
Near new sub registrar office
Komarapalayam
Cell : [protected]
I'd : [protected]@gmail.com

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Address: Fourth street, Balaji Nagar, Royapettah, 600014

Complaining from balaji nagar fourth street, royapettah. There has been low voltage since 2 am. This is a regular occurrence. Third time this month. And they wouldn't be able to fix it for another 3 hours apparently. We don't even have water at the moment. Please let us know why this happens so often and why there is no permanent solution to this. Why does it take so long to fix it? Isn't this utter inefficiency?

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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S

Sullur

from Kanchipuram, Tamil Nadu

Sep 10, 2019

My username is[protected], the director Gurukul, flat no. 303, 94, purasawakam, 600010

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Dear sir, i’m a owner and out of country for last few months due to work purposes and we have tenants out there in my house.

My service number listed below says invalid in the tneb online portal and was able to view till last month.

Chennai - this is chennai south zone
Service no:[protected]

This is my own house. Please activate my service to view my details through online portal and ensure my eb connections are active. If you cannot help me then, pls provide contact numbers and email id of people who can help. There is no response from anyone i emailed.

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

Sep 11, 2019

Updated by banandhi12 Sir, When this issue will be resolved? Kindly help to expedite.

Sep 24, 2019

Updated by banandhi12 I made a complaint on September 1Oth. So far no progress. Very sad on our part. I don't know if anyone is reading the post or not.

Oct 02, 2019

Updated by banandhi12 Hello Sir,

Please don't close the ticket as resolved. I'm the owner of the house and i'm unable to login using my password and username. Look like the tenant who was staying earlier has deactivated it. That tenant is not living any more there at my house. Please help to fix my issue asap. Otherwise i would not be able to pay the electricity charges.

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M

Mmaayyiill

from Mumbai, Maharashtra

Sep 10, 2019

No supply in our home because of loose contact in line so please rectify the above sir Eb service no 461 in ingur village 14/80east street ingur

S

sellay nadar sellay nadar

from Mumbai, Maharashtra

Sep 10, 2019

Dear Sir/madam, am Soundar, we are living in Viswasnagar near old palpannai, Trichy. Everyday we are facing the power disconnect issues. Further we complain the service centre but he is not responding to our complains. Please take action immidietly. Thank you so much

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Address: 638003

Hi sir. I'm a resident of erode but i work elsewhere. I came to visit my parents here for a week. But there has been per cut for 3 days and now even at night there is no electricity. There is no prior information as well. Kindly look into this and resolve it as my parents will face a lot of difficulty and i'll not be here to help them out. This is a request, hence please assist us.

Warm regards.

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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A

azeeza ghouse

from Chennai, Tamil Nadu

Sep 10, 2019

Sir, 8th cross st 4th main road Anna Nagar pammal area has 2nd phase not working for the past 1 week. Please look into this asap. Thanks

D

deepak raj.t

from Tindivanam, Tamil Nadu

Sep 10, 2019

During one weak Street light not working in Villupuram maharajapuram housing board, mahadevan nagar, srinivasa nagar

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Address: Vengikkal, Tiruvannamalai, Tiruvannamalai, Tamil Nadu, 606604

My name is anandan i am politician, i started growing trees in my plot and along roadside it's been 6 years and the trees are grown big but today some local electric guys cutted my trees without informing me, though i asked them not to cut the didn't listen to me his name is ms ragavan from vengikkal, tiruvannamalai i am also an naturalist and also a member in leading natural activity organizations and also participating in replantation programs

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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Jailani_61

from Rasipuram, Tamil Nadu

Sep 10, 2019

Hi, there was frequent and huge power cut at Mugalivakkam (Sabari Nagar). Tried to call TNEB of the area in order to check and share our grievance but the number was switched off. It is unfair that we couldn't able to reach out and check the reason for power cut with them. Very pathetic TNEB service and the government.

L

lestayinn

from Chennai, Tamil Nadu

Sep 10, 2019

Meter box is not working
cord no 10307653
address : 122, bells road, chepauk, triplicane, chennai - 600005
contact no [protected]

V

Velu336949

from Mumbai, Maharashtra

Sep 10, 2019

Near katheri village chinna paalam bustop eb Pole wants to be shift from my own property place to road side. But they are asking 15000 rupees in muniyappan kovil eb branch office near sankagiri

K

Karthigopinath3

May 1, 2020

Plant trees where no eb lines, planting tree to eb lines it is danger on rainy seasons of shortage of wire cut and fall on near by humans such cases are there and even trees on rainy seasons conduct power on times .

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Address: Melma Village, Cheyyar Taluk,Tiruvannamalai District, 604408

It is hereby complained that an EB Connection from Adhamsha Dharga Melma Village, Cheyyar Taluk, Tiruvannamalai District, is used by an neighbourhood namely Sheik Alsar who is residing near that Dharga. Hence I humbly nrequest you to find that fraudant connection at an early. The person also occupying the poramboke Land nearby the Dharge is located in Lake Poramboke and using the EB Connection in an fraudulent way. Any people who were going to complaint against him are threatened by him. ( The EB Connection No is :[protected] Thanking you.

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Address: 22 & 23, T.R.Mudali Street, Kondithope, Chennai, Tamil Nadu, 600079

I have been complaining regarding non availability of one phace in my unit at 22 t. R. Mudali at, kondithope. I had made a formal complaint on the 1912 on 2nd instant. Then i have made a complaint on portal on number [protected] of 7/9/19. When spoke to the way he said he doesn't have enough manpower please look into the matter and see the power is restored at the earliest

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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S

Senthilsabari

from Mumbai, Maharashtra

Sep 9, 2019

Sir; Door no 3/4A1 change of Door no pls sir thank you

V

Village.Nagar

from Coimbatore, Tamil Nadu

Sep 10, 2019

Respected Sir/Madam,
There is a loose contact in the street light opposite to Village Nagar play ground area and it is not glowing properly. Requesting you to take action on it.

Full Address:
Opposite to Village Nagar ground, Kurumbapalayam, Sarkarsamakulam, Coimbatore - 641107

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Address: Yurik Media 25, Kallukuli St, Sundarapuram, Kurichi, Coimbatore, Tamil Nadu 641024, Coimbatore, Tamil Nadu, 641024

Yurik media 25, kallukuli st, sundarapuram, kurichi, coimbatore, tamil nadu 641024. The above address is using residential current for company they are running company in the appartment without govt approve without gst certificate and without commercial eb current i request tneb to take nessacary action towards it. Here i attached a map
Location https://goo.gl/maps/yRLH9F58vzoUZUNZ9

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Address: C-222,VGN Southern Avenue, Potheri, Kanchipuram, Tamil Nadu, 603203

The mm nagar tneb centre has had a problem with their servers on 6th september 2019. They refused to take our payment in the firm of a demand draft. When we came the next day on 7th september, they asked us to get another dd because 6th was the last day for payment. The official abused us saying "otha" and asked us to either get a new dd in a very impolite and rude manner. The mistake wasn't ours that their servers were down. Why should we be paying late fees and excess charges for dd when their servers were down?

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Address: Mambakkam village, uthukkottai taluk, 602026

I am thulasi and i am residing in eb no. [protected]. Last month, i have received cc arrears of 10804. A late fee of rs 75 was also charged (In the month of july). I asked reason for behind the charges from july month. Ae gave no proper explanation was offered for the arrears amount till now. Kindly explain the charge or do the needful and revert the amount as advance for future consumption charges.

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Address: Seethapathy 15th Street, Tiruvallur, Tamil Nadu, 600060

We are staying in madhavaram seethapathy15th street.in our street there is frequent power cuts happening for particular four house including my house. We have called and made our complaints to nearby eb office multiple time but repeatedly we are facing the same problem due to which our day to day activities are getting troubled. Rest of the street and area is having power supply except these four houses. Daily power cut is happening for about 20-30 times and there is no proper action from the electricity board side. Hence i request you to please take corrective action on the same.

Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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Address: 1/670 subramani nagar ayyapathal chennai 56, Chennai, Tamil Nadu, 60056

Sir aim ayyapathagal from 1/670 subramani nagar karumari amman kovil street 1 time my line cut i tell ane one come next iapy 500 next day come my line chage but pay only works sir nice i want chage my line in my subramani nagar change my line in my area everday power cut 25 days problem i face not work eb line full damage full area pls chage the eb line all area change my padmavathi nagar nagar power cut everaday my line in padmavathi nagar today full day power cut yesday night power cut moring 3.00 clock cut everaday power what do iam not pay eb bill this first claear problem next

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